Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Nothing recommends like getting another one
on August 5, 2026
Posted by: WiscoNorb
[This review was collected as part of a promotion.] Had a Galaxy A32 for 5 or 6 years and loved it, so when I changed carriers, I chose to purchase the A36, (basically the same phone with more memory), and migrated over with no problems, issues, or hiccups. My experience with Galaxys are spot free, you can't ask for more than that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love Love Love Samsung!
on August 3, 2026
Posted by: JackieOnlySamsung
[This review was collected as part of a promotion.] I'm so glad I chose the Samsung Galaxy A36! I have never had such clear photos before, and streaming my shows and movies is AMAZING! I forget that I'm watching them in a phone and not a full size tv!
Value
4
Response from Samsung USBy R&R, August 4, 2026
Hey there JackieOnlySamsung,
Thank you for sharing your reasons for choosing the Galaxy A36 5G. We are delighted to hear that you are enjoying the clear picture quality, streaming your favorite shows, and having an overall positive experience. We appreciate your feedback and your continued support. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A36 5G. We are delighted to hear that you are enjoying the clear picture quality, streaming your favorite shows, and having an overall positive experience. We appreciate your feedback and your continued support. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
A36 phone
on August 3, 2026
Posted by: Bufontpepperpots
[This review was collected as part of a promotion.] I chose to purchase a Samsung phone when my previous Samsung phone was old and falling apart. Im really disappointed in this Samsung phone. Its SLOW and glitchy more times than its not. I work with my phone as well as use it for entertainment. Not sure why its so slow but ive never had an experience like this. I have said multiple times, " I hate this phone". When I choose another phone ill do some research on speed and comparable qualities.
Value
2
Response from Samsung USBy R&R, August 4, 2026
Hello there Bufontpepperpots,
Thank you for sharing your experience with your Galaxy A36 5G. We understand that using a phone that feels old and worn out can be frustrating. You mentioned that your phone has been slowing down at times, and we have a solution for that.
The Quick Optimization feature can help enhance your device's performance by identifying apps that consume battery life. It effectively removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and easy. To do this, go to Settings, find Device care, tap on Optimize now, and then select Done.
For more tips on keeping your phone performing well, please check out the link below. Thank you for your review, and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A36 5G. We understand that using a phone that feels old and worn out can be frustrating. You mentioned that your phone has been slowing down at times, and we have a solution for that.
The Quick Optimization feature can help enhance your device's performance by identifying apps that consume battery life. It effectively removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and easy. To do this, go to Settings, find Device care, tap on Optimize now, and then select Done.
For more tips on keeping your phone performing well, please check out the link below. Thank you for your review, and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
ANDROID VS IOS
on August 1, 2026
Posted by: MysticMayhem
[This review was collected as part of a promotion.] I originally started out with android,yes this is before ios but switched to ios due to the mass amounts of ppl using ios. So yes I was keeping up with the "jones". I found a game in the app store and purchased a account that was up for sale.( in the game). Not being very good with tech and stuff i didn't realize it was android.The amount of money spent was significant so I bought a phone to run this account. Im glad I chose to go back to android cause I forgot how user friendly it is and all you can do with them i still use both android and ios at the moment but am going to go full android very soon just waiting on the new Galaxy
Value
4
Response from Samsung USBy R&R, August 28, 2026
Hello there MysticMayhem,
Thank you for sharing your reasons for joining the Galaxy A36 5G community. The intuitive Android experience, flexible customization options, and seamless app access make the Galaxy A36 5G a joy to use. We're excited to hear that returning to Android has reminded you of the freedom and functionality that Galaxy devices offer. Welcome back, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for joining the Galaxy A36 5G community. The intuitive Android experience, flexible customization options, and seamless app access make the Galaxy A36 5G a joy to use. We're excited to hear that returning to Android has reminded you of the freedom and functionality that Galaxy devices offer. Welcome back, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, great price.
on July 31, 2026
Posted by: BenDiggy
[This review was collected as part of a promotion.] The phone works great for me and I chose it over other phones because it's quick and has all the memory I need, I really love the phone.
Value
4
Response from Samsung USBy R&R, July 31, 2026
Hello BenDiggy,
Thank you for sharing your thoughts on your Galaxy A36 5G. The Galaxy A36 5G provides a well-rounded mix of performance, storage features, and everyday usability within the Galaxy lineup. Recent updates in responsiveness and organization make this device a great partner for daily tasks and entertainment. We value your feedback and appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A36 5G. The Galaxy A36 5G provides a well-rounded mix of performance, storage features, and everyday usability within the Galaxy lineup. Recent updates in responsiveness and organization make this device a great partner for daily tasks and entertainment. We value your feedback and appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has good multitasking
on July 22, 2026
Posted by: Samlover2314
[This review was collected as part of a promotion.] This product has good galaxy ai since it can tell me information about things. Like podcasts. I use galaxy ai everyday. It is great.
Value
5
Response from Samsung USBy R&R, July 23, 2026
Hello Samlover2314,
It's wonderful to hear that the Galaxy A36 5G fits seamlessly into your daily routine. Its AI tools, smooth multitasking capabilities, and fast 5G connectivity make it easy for you to find podcast information and manage various tasks throughout the day. We're glad to know that the AI features have become such a valuable tool for you. Thank you for choosing Samsung Galaxy!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's wonderful to hear that the Galaxy A36 5G fits seamlessly into your daily routine. Its AI tools, smooth multitasking capabilities, and fast 5G connectivity make it easy for you to find podcast information and manage various tasks throughout the day. We're glad to know that the AI features have become such a valuable tool for you. Thank you for choosing Samsung Galaxy!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A Great phone at a great price
on July 22, 2026
Posted by: SamsungLover5742
[This review was collected as part of a promotion.] I use my samsung galaxy a36 5g to listen to podcasts.
I also use Galaxy AI to look up podcast information.
This phone is fast and has good multi tasking.
Value
5
Response from Samsung USBy R&R, July 23, 2026
Hey there SamsungLover5742,
Thank you for sharing how you use your Galaxy A36 5G. The Galaxy A36 5G appears to be an excellent choice for your daily podcast routine. With its AI features, responsive multitasking capabilities, and fast 5G connectivity, searching for information and switching between activities is effortless and smooth. We are pleased to hear that you are enjoying the speed and convenience it adds to your day. Thank you for being a valued member of the Samsung Galaxy family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how you use your Galaxy A36 5G. The Galaxy A36 5G appears to be an excellent choice for your daily podcast routine. With its AI features, responsive multitasking capabilities, and fast 5G connectivity, searching for information and switching between activities is effortless and smooth. We are pleased to hear that you are enjoying the speed and convenience it adds to your day. Thank you for being a valued member of the Samsung Galaxy family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It does the job!
on July 22, 2026
Posted by: LatinMomof4
[This review was collected as part of a promotion.] I use my phone for texting more than anything. Media plays well, connect a speaker if you want to listen to music. Pictures lenses are OK. Nothing really exceptional.
Value
4
Response from Samsung USBy R&R, July 23, 2026
Hey there LatinMomof4,
Thank you for sharing your experience with your Galaxy A36 5G. We understand that having a reliable phone is important, especially for moms. The Galaxy A36 5G offers smooth media playback, dependable messaging, and fast 5G connectivity for everyday use. We’re glad that it meets your primary needs well, although we acknowledge that the camera performance didn't seem particularly impressive.
However, achieving great results with the camera can often come down to setup. The Galaxy A36 5G has customizable features to help you enhance your pictures. Both the A36 5G and A56 5G include various shooting modes, features, and settings that can help you capture stunning photos and videos.
Here are a few options you might find helpful:
- **Intelligent Features:** By selecting high-efficiency pictures, you can save your images in HEIF format.
- **Grid Lines:** Display viewfinder grid lines to assist in composing your photos or videos.
- **Auto HDR:** This feature enables Automatic High Dynamic Range, allowing the camera to take multiple photos with different exposures, which are then combined into one image.
It really is about experimenting with your camera settings. For more information on achieving the best performance from your device’s camera, please refer to the link provided below. Additionally, don't forget to utilize your phone’s AI features to learn how to optimize your setup on the Galaxy A36 5G.
We hope this information is helpful. Thank you for sharing your feedback with Samsung!
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A36 5G. We understand that having a reliable phone is important, especially for moms. The Galaxy A36 5G offers smooth media playback, dependable messaging, and fast 5G connectivity for everyday use. We’re glad that it meets your primary needs well, although we acknowledge that the camera performance didn't seem particularly impressive.
However, achieving great results with the camera can often come down to setup. The Galaxy A36 5G has customizable features to help you enhance your pictures. Both the A36 5G and A56 5G include various shooting modes, features, and settings that can help you capture stunning photos and videos.
Here are a few options you might find helpful:
- **Intelligent Features:** By selecting high-efficiency pictures, you can save your images in HEIF format.
- **Grid Lines:** Display viewfinder grid lines to assist in composing your photos or videos.
- **Auto HDR:** This feature enables Automatic High Dynamic Range, allowing the camera to take multiple photos with different exposures, which are then combined into one image.
It really is about experimenting with your camera settings. For more information on achieving the best performance from your device’s camera, please refer to the link provided below. Additionally, don't forget to utilize your phone’s AI features to learn how to optimize your setup on the Galaxy A36 5G.
We hope this information is helpful. Thank you for sharing your feedback with Samsung!
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US