Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(2,114 Reviews)
Open Ratings Snapshot
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5 out of 5
5
This is my fourth Galaxy!
on August 10, 2026
Posted by: Patti304
[This review was collected as part of a promotion.] This is exciting to review and talk about why I chose another android galaxy phone.
This is my fourth or fifth galaxy. I chose another one because I find the android product to be reliable and easy to use.
I chose a galaxy because they are such reputable and reliable phones.
Thanks for the opportunity.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is usable
on August 10, 2026
Posted by: Red412
[This review was collected as part of a promotion.] I chose this because the newer models didn't really catch my eye and I really liked the device it definitely wont be my last device from this company
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
This product is so slow
on August 10, 2026
Posted by: MigueRodz383
[This review was collected as part of a promotion.] I have a galaxy a36 and it's so slow and overheats very much
Value
1 out of 5
1
Response from Samsung USBy R&R, August 14, 2026
Hey there MigueRodz383,

Thank you for updating us on your Galaxy A36 5G. This device combines 5G connectivity, a vibrant display, and multitasking features designed for everyday use. We understand that experiencing slow performance and noticeable heat can detract from your overall experience. Please refer to the links below for information on how to maintain your phone's temperature and keep your device running smoothly. Your feedback is important as it helps Samsung better understand how the device performs in real-world scenarios. Thank you for sharing your experience with us..

Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/

Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone was reasonably priced.
on August 10, 2026
Posted by: Eddsphone
[This review was collected as part of a promotion.] I chose this phone because of the price and the reviews that I read about it.
I use the phone for streaming and to play some casual games. Also use it for financial services.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on August 10, 2026
Posted by: Hillarys10
[This review was collected as part of a promotion.] My old Samsung A16 didn't hold a charge so I chose the new A36 and fell in love! The features are amazing and it actually holds a charge.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A36 is great
on August 10, 2026
Posted by: 777614ndb
[This review was collected as part of a promotion.] I chose this for the price and battery life. Performance is decent. Loading apps takes longer than expected at times. Great battery life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing budget entry
on August 10, 2026
Posted by: Mrcsbc412
[This review was collected as part of a promotion.] I chose my Galaxy A36 5G over any other competitors because of the ecosystem. My tablet, phone, and watch all share messages and copied text. I love using my A36's macro camera to snap shots of flowers and share them with only one tap to my other devices. So much more useful than other value competitors!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My A36 phone
on August 10, 2026
Posted by: Dee210
[This review was collected as part of a promotion.] I have a know a lot of people whole have other brands and have paid a lot more for there phone and talk about me real bad but I have never had the problems they have and I paid less for it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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