Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
Rugged and reliable.
on August 10, 2026
Posted by: AJ4Africa
[This review was collected as part of a promotion.] I chose the A32 after a long relationship with my A 25. Nothing wrong with the older modle, it was just too small for constant outdoor research work.
The A 32's superior camera and faster loading speed (even though it is not great at multitasking) is great compared to my other half's Honor phone. Positive utilities and ease of use are appreciated. Samsung could do with a cleanup of their installed software. Much of it is either outdated (cannot by updated either) or not nearly as good as comparable applications.
The phone is robust enough to survive a great deal of abuse, with the right case. Hardware repairs are available and affordable. The screen does not work with a ultra thick protective layer, my own unit cannot read fingerprints and sometimes facial recognition refuses to work as well. The phone is splashproof (tested).
I will recommend this unit to persons in need of an affordable phone.
The A 32's superior camera and faster loading speed (even though it is not great at multitasking) is great compared to my other half's Honor phone. Positive utilities and ease of use are appreciated. Samsung could do with a cleanup of their installed software. Much of it is either outdated (cannot by updated either) or not nearly as good as comparable applications.
The phone is robust enough to survive a great deal of abuse, with the right case. Hardware repairs are available and affordable. The screen does not work with a ultra thick protective layer, my own unit cannot read fingerprints and sometimes facial recognition refuses to work as well. The phone is splashproof (tested).
I will recommend this unit to persons in need of an affordable phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is what I needed
on August 10, 2026
Posted by: Irionwill72
[This review was collected as part of a promotion.] I chose this device for its simplicity as well as its economic value. I did not need anything fancy, just something that worked. This phone series works well for my needs and has not malfunctioned since I have had it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a great phone
on August 10, 2026
Posted by: Samsungfan
[This review was collected as part of a promotion.] I chose this phone because it's a Samsung and I am a die-hard Samsung fan. Whenever I get the money I'm getting PS 26 Ultra because they're the best phones on the market.
Value
3
Response from Samsung USBy R&R, August 14, 2026
Hello Samsungfan,
Thank you for sharing your reasons for choosing Samsung. The Galaxy A36 5G provides 5G connectivity, a vibrant display, and essential Galaxy features designed to keep you connected. It’s wonderful to hear from a longtime Samsung fan who continues to enjoy the Galaxy experience and is excited about what’s to come. Your enthusiasm is greatly appreciated by the Galaxy community, and we thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing Samsung. The Galaxy A36 5G provides 5G connectivity, a vibrant display, and essential Galaxy features designed to keep you connected. It’s wonderful to hear from a longtime Samsung fan who continues to enjoy the Galaxy experience and is excited about what’s to come. Your enthusiasm is greatly appreciated by the Galaxy community, and we thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great apps
on August 10, 2026
Posted by: Love2Look
[This review was collected as part of a promotion.] Phone is great, no problems. I enjoy using phone easy to learn and the programs are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my phone so far
on August 10, 2026
Posted by: Robbbb
[This review was collected as part of a promotion.] I've needed a new phone for school and work, and I chose this phone because it fits what I'm looking for. Very compact and gets the job done.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product as functioned well for the cost.
on August 10, 2026
Posted by: Gigiof19
[This review was collected as part of a promotion.] I chose this phone because it was compatible with my service provider. I habe been pleasantly surprised by the quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Absolutely love Samsung!!!
on August 10, 2026
Posted by: LilMama81
[This review was collected as part of a promotion.] I chose the Samsung brand because of the quality, ease of use, and durability. Updates are always great, service always good and my entire family has their products. Here's to your new or existing products, WE LOVE YOU!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
BEST PURCHASE EVER
on August 10, 2026
Posted by: fenwyld
[This review was collected as part of a promotion.] The Galaxy A36 5G is a very good device for the essentials that a high schooler needs. I chose this phone because I wanted something reliable for everyday use without needing an expensive flagship device. It handles the basics very well, whether I am listening to music, doing math homework, browsing the web, or staying connected with friends and family. Music sounds good, and the phone is responsive enough for switching between apps and getting schoolwork done. The display is also great for reading assignments, watching videos, and using educational apps. The 5G connectivity is a nice bonus when I need a fast connection away from Wi-Fi. Overall, the Galaxy A36 5G feels like a practical phone for students who mainly need a dependable device for school, entertainment, and communication. It may not be designed for the most demanding tasks, but for everyday student needs, it provides a great balance of features and usability.
Value
5
Written by a customer while visiting Samsung US