Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
I love my Samsung phone
on August 10, 2026
Posted by: Bucket
[This review was collected as part of a promotion.] I'll keep it short , I chose the Galaxy A36 because I've never had a Samsung that wasn't a good phone and I'm glad I did because my new phone is great . It has plenty of storage it's fast and it is just awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on August 10, 2026
Posted by: Ketch427SOHC
[This review was collected as part of a promotion.] I chose this Galaxy because I have had 3 other ones. They are simple and reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung never lets me down
on August 10, 2026
Posted by: Moonpetal
[This review was collected as part of a promotion.] This phone has been another great one! Ive owned a few different Samsungs in my day. I chose the a36 this time out of affordability, but needing more than just baseline basics. My old phone took a dive and broke, and I was on a tight budget when it happened. And this model was a great option for that reason. Samsung has good affordable options that wont break the bank but still come with features of the high end devices. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent phone
on August 10, 2026
Posted by: Clu117
[This review was collected as part of a promotion.] I chose this phone because it was cheap but still able to do things I need at a low cost though the over heating issue needs to be solved as it runs hot and melted the cpu one time
Value
3
Response from Samsung USBy R&R, August 14, 2026
Hey Clu117,
Thank you for sharing your reasons for choosing the Galaxy A36 5G. This device offers 5G connectivity, a vibrant display, and features designed for effective multitasking in everyday use. We understand that excessive heat can be concerning, especially after experiencing a serious hardware failure. Your feedback about thermal performance is valuable, as Samsung is committed to improving device reliability. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A36 5G. This device offers 5G connectivity, a vibrant display, and features designed for effective multitasking in everyday use. We understand that excessive heat can be concerning, especially after experiencing a serious hardware failure. Your feedback about thermal performance is valuable, as Samsung is committed to improving device reliability. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing new features
on August 10, 2026
Posted by: Myfavephone
[This review was collected as part of a promotion.] I chose the A36 5g because of new camera features, available space, clear vivid screen and speed. There's several different AI assistants to choose from. I can adjust everything exactly how I like it. I find new features everyday. The sound quality is nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This one is for you
on August 10, 2026
Posted by: Didi123
[This review was collected as part of a promotion.] I choose this modell and did not regret for a minute
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Android Galaxy A36
on August 10, 2026
Posted by: Onlyjuan
[This review was collected as part of a promotion.] This phone had everything i needed in a phone. From the camera, to the touchscreen, as well as the display this phone checked all the boxes. The coverage from this phone on my cell provider exceeded my expectations. Im glad I chose to take my time and upgrade to this version. Awesome phone for a decent price. Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The function is slow and in slow motion.
on August 10, 2026
Posted by: Riggs956
[This review was collected as part of a promotion.] I use my device for work, pictures and Google maps and internet.
Value
3
Response from Samsung USBy R&R, August 14, 2026
Hi there Sky3H4wk1ns,
Thank you for sharing your experience with the Galaxy A17 5G. This device offers 5G connectivity, Bluetooth support, and features that integrate seamlessly with the Galaxy ecosystem, allowing your devices to work together. We understand how frustrating it can be when your phone has difficulties staying connected to your Galaxy Watch and other Samsung devices.
To help with this issue, please make sure that Wi-Fi, Bluetooth, and Location services are enabled on all devices you want to connect. For more detailed information, please refer to our online article linked below.
Your feedback regarding connectivity and the support experience is important to us as Samsung continues to enhance the Galaxy ecosystem. Thank you for sharing your experience with Samsung.
Issues with mobile network connection on Samsung phone or tablet
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. This device offers 5G connectivity, Bluetooth support, and features that integrate seamlessly with the Galaxy ecosystem, allowing your devices to work together. We understand how frustrating it can be when your phone has difficulties staying connected to your Galaxy Watch and other Samsung devices.
To help with this issue, please make sure that Wi-Fi, Bluetooth, and Location services are enabled on all devices you want to connect. For more detailed information, please refer to our online article linked below.
Your feedback regarding connectivity and the support experience is important to us as Samsung continues to enhance the Galaxy ecosystem. Thank you for sharing your experience with Samsung.
Issues with mobile network connection on Samsung phone or tablet
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Response from Samsung USBy R&R, August 14, 2026
Howdy Riggs956,
Thank you for sharing your experience with your Galaxy A36 5G. This phone offers 5G connectivity, a vibrant display, and essential tools for photography, navigation, and browsing. We understand that slow performance can make tasks like work, using Google Maps, and surfing the internet less convenient. Your feedback about responsiveness helps Samsung better understand the phone's performance in daily use. We appreciate you taking the time to provide your insights. Thank you!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A36 5G. This phone offers 5G connectivity, a vibrant display, and essential tools for photography, navigation, and browsing. We understand that slow performance can make tasks like work, using Google Maps, and surfing the internet less convenient. Your feedback about responsiveness helps Samsung better understand the phone's performance in daily use. We appreciate you taking the time to provide your insights. Thank you!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US