Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(2,114 Reviews)
Open Ratings Snapshot
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5 out of 5
5
Love for Galaxy
on October 10, 2026
Posted by: Dlight4ever
[This review was collected as part of a promotion.] I chose my galaxy phone because I despise the other phones. The galaxy phone is best phone ever and I'll never switch again. My purchases will always be galaxy from now on!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device
on October 10, 2026
Posted by: Foxy2hot
[This review was collected as part of a promotion.] I chose Samsung a36 for the price and I've always used Samsung phones they are dependable and durable. They have features for everything that you need from gaming, sharing , Bluetooth, sharing. Etc.you never go wrong with any sAmsung device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product features are great
on October 9, 2026
Posted by: Dave5five
[This review was collected as part of a promotion.] I went away from this phone for a second and instantly regretted that decision. So as soon as I had a chance to fix that situation I did. I m now back with the A37 model and love it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A36 was like a fresh Breeze
on October 9, 2026
Posted by: Indica
[This review was collected as part of a promotion.] I chose to upgrade from an A14 to A36 the May 14th bog down easy got overwhelmed quickly heat up a lot and had poor camera quality but it made a phone call the A36 however was a satisfying upgrade although I did have issues with MetroPCS and that phone and not making phone calls and it only had 128 GB of storage I always felt like I was testing the limitations of how much data that phone could hold but I liked it. It was really super easy to set up.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Galaxy a36 5g
on October 8, 2026
Posted by: Spcialagntbgbllz
[This review was collected as part of a promotion.] I chose this phone because galaxies have always been good with me but this one in particular is a lemon I wouldn't base all these Galaxy 36s on this one but it's the slowest worst phone I've ever had in my life like when I had back when the day when we had flip phones they were faster than this with 2G this just lags and it's just it doesn't matter if I'm using Wi-Fi or 5G if I have a full bars doesn't matter so I'm I hope it's just this particular phone is a lemon but it could be the whole series for all I know
Value
2 out of 5
2
Response from Samsung USBy R&R, October 9, 2026
Hello there Spcialagntbgbllz,

The Galaxy A36 5G features a smooth 6.7-inch Super AMOLED display with a 120Hz refresh rate, a versatile camera system, and a long-lasting battery that supports fast charging. We recognize that persistent lag can hinder your experience with these features, especially when it occurs on both Wi-Fi and 5G connections. To improve performance, try the following steps: go to Settings > Device care > Optimize now, then clear unused memory, restart your phone, and check for the latest software updates. Additionally, the Samsung Members diagnostics tool can help identify any issues affecting performance. Thank you for sharing your experience with Samsung.

Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/

-Ty

Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy A36 Review
on October 8, 2026
Posted by: Aleeangel
[This review was collected as part of a promotion.] I chose this Galaxy Model for a affordable option. With this choice I am not sacrificing quality.
The galaxy is a well made phone. Very easy to use, perfect size and great camera quality. This is my 3rd Galaxy A series. I have a feeling it won't be my last!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love this phone!
on October 8, 2026
Posted by: Applegate83
[This review was collected as part of a promotion.] I spent weeks comparing different models online before upgrading, but I chose this device because of the incredible screen clarity and battery life. After using it daily for a couple of weeks, I can safely say it exceeded my expectations. The camera takes stunning photos even in low light, and the overall performance is incredibly snappy. It feels premium in the hand and handles everything I throw at it without lagging. I would highly recommend it to anyone looking for a reliable complex and interesting companion like the galaxy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone. Simply put its the best i choose
on October 7, 2026
Posted by: Filla13ong
[This review was collected as part of a promotion.] "I Choose" to leave this review staying there. I absolutely love my phone. It's good for gamings, of all sorts searches a I google, everything one hundred percent. Satisfactory our team for me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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