Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Love this phone
on August 10, 2026
Posted by: MsLadyG
[This review was collected as part of a promotion.] I chose this phone not just for looks and it being a 5G. I got it for a great price.
In addition to this nice phone. I use is daily for of course phone calls. I also use it for games, social media and streaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone at a good price
on August 10, 2026
Posted by: Highlander01
[This review was collected as part of a promotion.] This is a fantastic phone I'm glad I chose it. Has all the best features and great battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great budget phone
on August 10, 2026
Posted by: FORG1S
[This review was collected as part of a promotion.] I had an old phone and I was waiting to get a better one. This was a significant upgrade from it! I chose this phone because it performed well for its price. It's a bit laggy sometimes but let the phone rest for like a minute after starting it up then your're good to go! Overall, great budget phone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been great
on August 10, 2026
Posted by: Doctor59
[This review was collected as part of a promotion.] I chose this phone for its features. The battery lasts all day with heavy use. It has enough storage for all my apps, a large assortment of music, and there is plenty of room to spare
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product it's so comfortable to use
on August 10, 2026
Posted by: BatmanA36
[This review was collected as part of a promotion.] I chose this cellphone cause I like how looks but that's just was the the first look when I began to use i saw how the cellphone works so fluently , besides the camera with 50 Mp take a really pictures and I really have fun with all tools that have the gallery I love it.
I use my cellphone to my work cause I need a cellphone for calls and massages also I play games and I like it's comfortable to use at time to play the games seeing clears and fluent.
This cellphone is so important in my routines cause he woke me up everyday even in the shower I use to hear music , one feature that I love it's the history notification because I use WhatsApp so if someone delete a message I can see anyway
I use my cellphone to my work cause I need a cellphone for calls and massages also I play games and I like it's comfortable to use at time to play the games seeing clears and fluent.
This cellphone is so important in my routines cause he woke me up everyday even in the shower I use to hear music , one feature that I love it's the history notification because I use WhatsApp so if someone delete a message I can see anyway
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features
on August 10, 2026
Posted by: Deemarie
[This review was collected as part of a promotion.] I am so glad that i chose the Samsung galaxy for my new phone. I love that it comes with Gemini, my ai assistant that i use often. It comes with find my phone and bixby. So many apps that make this phone amazing. It can connect to my cars speakers for hands free use while driving. And if i misplace my phone i can easily find it. I will never go back to a different brand again. Thank you so much Samsung for making such a well made phone that easy to use for use older people it certainly is appreciated.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Tough enough for Texas
on August 10, 2026
Posted by: Abernathik
[This review was collected as part of a promotion.] This is the best phone I've ever had and I got it free with my plan I don't know how they could afford to give away and I don't know why everyone else didn't get it but I got lucky. This phone can withstand the elements of a grueling Texas summer. I'm a welder I work outside with dirt metal Heat Sparks and lots of sweat and this phone never fails it's always there when I need it always works and works astonishingly well I chose this phone because it was tougher than the rest and had the best features happy to have it and I'll by Samsung every time
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Should not have switched
on August 10, 2026
Posted by: G77777
[This review was collected as part of a promotion.] This phone drives me nuts!! Freezes ALOT! Right in the middle of doing something... it seems to just stop...then you wait and wait...finally if lucky it unfreezes. Most the time I just shut it completely down. I dont like the volume controls at all...sometimes hard to distinguish which I'm using...up or down...they feel to similar and should not be that way. More i could say...but tired of typing..
Value
1
Response from Samsung USBy R&R, August 17, 2026
Hey there G77777,
Thank you for choosing the Galaxy A36 5G and for sharing your experience. The Galaxy A36 features a vibrant display, 5G connectivity, and a capable camera system designed to enhance your everyday communication and entertainment. We understand that frequent freezing and hard-to-navigate volume controls can be frustrating when you're using your phone. For tips on how to optimize your device's performance, please check out the link provided below. Your feedback helps Samsung continually improve the Galaxy experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy A36 5G and for sharing your experience. The Galaxy A36 features a vibrant display, 5G connectivity, and a capable camera system designed to enhance your everyday communication and entertainment. We understand that frequent freezing and hard-to-navigate volume controls can be frustrating when you're using your phone. For tips on how to optimize your device's performance, please check out the link provided below. Your feedback helps Samsung continually improve the Galaxy experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US