Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Processing power is great
on March 28, 2025
Posted by: Dipesh
from Biratnagar, Nepal
Expertise:Intermediate
Nice fast phone
CPU Type
Octa-Core
CPU Speed
2.4GHz,1.8GHz
Octa-Core
CPU Speed
2.4GHz,1.8GHz
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not bad, not perfect either
on March 28, 2025
Posted by: Mikeyt1818
Expertise:Expert
Solid phone. Just as decent as last year's model. I dislike the in-screen fingerprint reader as it is as slow and finicky as the A35. I must sometimes press it 2-3 times. I wanted the A26 with the nice side fingerprint scanner, but I do not like phones in black. I will stick with the A36 for now. At least the color is nice (Awesome Lime) and the screen is awesome. Good camera too. Wish it had Mediatek 7300 or higher. Snapdragon 6 gen 3 is so-so.
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R, April 9, 2025
Hey Mikeyt1818,
It's great to hear that your Galaxy A36 5G is working well for you and that you're enjoying the color and smooth upgrade! Sometimes, the fingerprint sensor can be tricky to use. Here are a few troubleshooting steps that should resolve quickly. Let's also consider the screen protector you are using on your device. Ensuring your screen is clean and free of debris can help tremendously.
To improve the performance of your fingerprint sensor, follow these tips:
1. Make sure your finger covers the entire sensor, and hold the device the same way you did when you set up the fingerprints.
2. Ensure the scanner and your fingertip are clean and dry before scanning.
3. Restart the phone or tablet and use the fingerprint scanner again.
4. Keep the device and apps updated.
5. Remove and re-add your fingerprints.
If you still have trouble unlocking your device because the fingerprint sensor isn't recognizing your prints, try entering your regular PIN, password, or pattern. You can also check out the article “Use the fingerprint sensor on your Galaxy phone or tablet” to find more troubleshooting steps. If necessary, please reach out to our Samsung Support Team for further assistance. Thank you for your review; your support means a lot to us at Samsung!
Use the fingerprint sensor on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001613/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's great to hear that your Galaxy A36 5G is working well for you and that you're enjoying the color and smooth upgrade! Sometimes, the fingerprint sensor can be tricky to use. Here are a few troubleshooting steps that should resolve quickly. Let's also consider the screen protector you are using on your device. Ensuring your screen is clean and free of debris can help tremendously.
To improve the performance of your fingerprint sensor, follow these tips:
1. Make sure your finger covers the entire sensor, and hold the device the same way you did when you set up the fingerprints.
2. Ensure the scanner and your fingertip are clean and dry before scanning.
3. Restart the phone or tablet and use the fingerprint scanner again.
4. Keep the device and apps updated.
5. Remove and re-add your fingerprints.
If you still have trouble unlocking your device because the fingerprint sensor isn't recognizing your prints, try entering your regular PIN, password, or pattern. You can also check out the article “Use the fingerprint sensor on your Galaxy phone or tablet” to find more troubleshooting steps. If necessary, please reach out to our Samsung Support Team for further assistance. Thank you for your review; your support means a lot to us at Samsung!
Use the fingerprint sensor on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001613/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Display
on March 28, 2025
Posted by: Ajcc
Display
Resolution (Main Display)
1080 x 2340 (FHD+)
Resolution (Main Display)
1080 x 2340 (FHD+)
Written by a customer while visiting Samsung US
Customer Rating
5
Camera resolution (Rear) 50 MP + 8 MP + 5 MP
on March 28, 2025
Posted by: abdo_waj_17
I love this phone I bought it last week and it's so fine thank you samsung
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Phone
on March 28, 2025
Posted by: Anonymous
from Zimbabwe
I like the fact that it has decent specs regarding the price.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
5
Response from Samsung USBy R&R, March 31, 2025
Hola Phillip Musademba,
Thank you for sharing your enthusiasm for the Galaxy A36 5G! With its 6.7-inch FHD+ Super AMOLED display, 50MP main camera, 12MP front camera, Snapdragon 6 Gen 3 processor, 5000mAh battery, and Android 15 with One UI 7, this phone is transforming the way you engage with your mobile device. Enjoy cutting-edge features like Circle to Search with Google—available on an A Series device for the first time. Your experience is evolving, and you can appreciate these advancements. We appreciate you taking the time to share your thoughts! Thank you for choosing innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your enthusiasm for the Galaxy A36 5G! With its 6.7-inch FHD+ Super AMOLED display, 50MP main camera, 12MP front camera, Snapdragon 6 Gen 3 processor, 5000mAh battery, and Android 15 with One UI 7, this phone is transforming the way you engage with your mobile device. Enjoy cutting-edge features like Circle to Search with Google—available on an A Series device for the first time. Your experience is evolving, and you can appreciate these advancements. We appreciate you taking the time to share your thoughts! Thank you for choosing innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Technology (Main Display) Super AMOLED
on March 28, 2025
Posted by: Osama abdelaal abdelsalam
Very good phone especially
Technology (Main Display)
Super AMOLED
Technology (Main Display)
Super AMOLED
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
nice phone with faster network ,good camera, charg
on March 28, 2025
Posted by: Bassam
nice phone with faster network ,good camera, chargers fast and good life battery expand
Written by a customer while visiting Samsung US
Customer Rating
5
Review
on March 28, 2025
Posted by: Pnda
Main Display Size
170.1mm (6.7" full rectangle) / 165.5mm (6.5" rounded corners "love it"
170.1mm (6.7" full rectangle) / 165.5mm (6.5" rounded corners "love it"
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US