Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
2
Not a fan
on April 22, 2025
Posted by: Tragar63
from PA
Expertise:Intermediate
keyboard response time sucks. I am a slow texter and I can easily get many letters ahead.
Also the swipe to type is awful. It gets about 90% of the words wrong and spell check never even gets close.
Finger print reader is kind of sketchy as well. I have re loaded my prints several times and still does the same thing.
Also the swipe to type is awful. It gets about 90% of the words wrong and spell check never even gets close.
Finger print reader is kind of sketchy as well. I have re loaded my prints several times and still does the same thing.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, April 24, 2025
Hello Tragar63,
We appreciate your insights on the A36 5G. While your experience is unique, many users continue to enjoy features such as a bright, vibrant screen and long-lasting battery life.
The on-screen keyboard is essential for using your Galaxy phone or tablet, allowing you to reply to messages, search the web, and complete other important tasks. We recommend using the Samsung Keyboard, which is preinstalled on your device. If you encounter challenges with a third-party keyboard app, we encourage you to contact its developer for assistance. Optimizing your device using Device Care in your phone’s Settings may be beneficial. To do this, close all running apps on your phone or tablet. Then, navigate to Settings, tap Device care, and select Optimize now. This action will close any background apps and enhance various settings. You can also refer to the article “Keyboard is not working on Galaxy phone or tablet” for further troubleshooting steps.
Your phone’s fingerprint sensor offers a convenient and secure way to unlock your device and protect your personal information. If you’re using a phone case, ensure it is properly positioned on your phone and allows for sufficient exposure to the fingerprint sensor. If any part of the case obstructs the sensor or your finger’s contact with it, this can affect its functionality. Additionally, it’s best to keep your hands lightly moisturized, as the sensor may not respond effectively to dry or chapped fingers. A bit of hand lotion can help with this, but avoid overly wet fingers, as the sensor may not recognize them. For more assistance, check out the article “Samsung phone is not recognizing fingerprints.”
If you would like further assistance, please do not hesitate to contact our Samsung Support Team. We’re here to ensure your phone performs at its very best. Thank you for choosing Samsung!
Keyboard is not working on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001545/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
We appreciate your insights on the A36 5G. While your experience is unique, many users continue to enjoy features such as a bright, vibrant screen and long-lasting battery life.
The on-screen keyboard is essential for using your Galaxy phone or tablet, allowing you to reply to messages, search the web, and complete other important tasks. We recommend using the Samsung Keyboard, which is preinstalled on your device. If you encounter challenges with a third-party keyboard app, we encourage you to contact its developer for assistance. Optimizing your device using Device Care in your phone’s Settings may be beneficial. To do this, close all running apps on your phone or tablet. Then, navigate to Settings, tap Device care, and select Optimize now. This action will close any background apps and enhance various settings. You can also refer to the article “Keyboard is not working on Galaxy phone or tablet” for further troubleshooting steps.
Your phone’s fingerprint sensor offers a convenient and secure way to unlock your device and protect your personal information. If you’re using a phone case, ensure it is properly positioned on your phone and allows for sufficient exposure to the fingerprint sensor. If any part of the case obstructs the sensor or your finger’s contact with it, this can affect its functionality. Additionally, it’s best to keep your hands lightly moisturized, as the sensor may not respond effectively to dry or chapped fingers. A bit of hand lotion can help with this, but avoid overly wet fingers, as the sensor may not recognize them. For more assistance, check out the article “Samsung phone is not recognizing fingerprints.”
If you would like further assistance, please do not hesitate to contact our Samsung Support Team. We’re here to ensure your phone performs at its very best. Thank you for choosing Samsung!
Keyboard is not working on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001545/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on April 19, 2025
Posted by: Kimdallen
I bought this phone a month ago, and have been enjoying it quit a bit.
Response from Samsung USBy R&R, April 21, 2025
Hey Kimdallen,
Thank you for your honest review! The Galaxy A36 5G offers exceptional features, including premium options and smart extras designed to enhance your daily life. Its smooth, vibrant screen allows you to effortlessly enjoy your favorite content, whether you are at home or on the go. The Galaxy A36 5G continues to set a high standard.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for your honest review! The Galaxy A36 5G offers exceptional features, including premium options and smart extras designed to enhance your daily life. Its smooth, vibrant screen allows you to effortlessly enjoy your favorite content, whether you are at home or on the go. The Galaxy A36 5G continues to set a high standard.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone Great battery life
on April 17, 2025
Posted by: Andy
Great battery life beautiful smoked screen fast prosesor.and nice camera
Response from Samsung USBy R&R, April 18, 2025
Hiya Andy,
Thanks for sharing your experience with your Galaxy A36 5G. We are happy to hear you are enjoying your device. With its vibrant display, speedy processor, and powerful battery life, it’s built to impress from morning to night! The Galaxy A36 5G delivers style, strength, and serious performance; we are glad you have had a great experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with your Galaxy A36 5G. We are happy to hear you are enjoying your device. With its vibrant display, speedy processor, and powerful battery life, it’s built to impress from morning to night! The Galaxy A36 5G delivers style, strength, and serious performance; we are glad you have had a great experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life
on April 4, 2025
Posted by: EventlessSpy
Amazing battery life!
Battery Capacity (mAh, Typical)
5000
Battery Capacity (mAh, Typical)
5000
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice
on April 4, 2025
Posted by: Michael kilkenny
Love it never had nothing wrong with Sales Navigator
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on April 4, 2025
Posted by: Jamie
from Newark, Delaware
Expertise:Expert
I've spent two days setting my phone up and going through all the features this model has to offer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, April 29, 2025
Hi Jamie,
Thank you for sharing your experience with the Galaxy A36 5G! It's wonderful to hear that you've taken the time to explore all the features this model offers. We hope you can easily utilize the Samsung Smart Switch to bring your data over from your previous device. We hope you continue to enjoy exploring all your phone can do; if you would like some literature, additional features, and cool tips and tricks, please check out the article linked below. Thank you for your insightful review. We appreciate your trust in Samsung!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A36 5G! It's wonderful to hear that you've taken the time to explore all the features this model offers. We hope you can easily utilize the Samsung Smart Switch to bring your data over from your previous device. We hope you continue to enjoy exploring all your phone can do; if you would like some literature, additional features, and cool tips and tricks, please check out the article linked below. Thank you for your insightful review. We appreciate your trust in Samsung!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
I really like about this phone!
on April 4, 2025
Posted by: Rhishav
Expertise:Expert
Display
Resolution (Main Display)
1080 x 2340 (FHD+)
Main Display Size
170.1mm (6.7" full rectangle) / 165.5mm (6.5" rounded corners)
Technology (Main Display)
Super AMOLED
Color Depth (Main Display)
16M
Resolution (Main Display)
1080 x 2340 (FHD+)
Main Display Size
170.1mm (6.7" full rectangle) / 165.5mm (6.5" rounded corners)
Technology (Main Display)
Super AMOLED
Color Depth (Main Display)
16M
I would recommend this to a friend!
Features
3
Performance
4
Design
2
Value
5
Response from Samsung USBy R&R, April 4, 2025
Thanks so much for sharing your insight, Rhishav, on your Galaxy A36 5G. We are glad you are enjoying the performance and value of your device. The FHD+ Super AMOLED display truly enhances the everyday experience, whether streaming, gaming, or staying connected. If you love the Galaxy experience, we hope you discover all you can accomplish on your device. Learn more about the features on your phone by checking out the article below. We thank you for taking the time to reach out. Thank you for choosing Samsung!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite camera (simple and strong)
on April 4, 2025
Posted by: Butt er
Main Camera - F Number (Multiple)
F1.8 , F2.2 , F2.4
F1.8 , F2.2 , F2.4
Written by a customer while visiting Samsung US