Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Very satisfied
on June 2, 2025
Posted by: Schirl
[This review was collected as part of a promotion.] My phone is the best ever I can do everything and my flphone running good and I recommended everyone buy one like this
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Everything about this phone is fresh.
on June 2, 2025
Posted by: Cassie
[This review was collected as part of a promotion.] Honestly I love almost everything about this phone. The only thing I probably don't like is that it doesn't have an sd card slot. It has amazing space for all the apps that you need. It's fast and durable and the battery lasts long. The accuracy is pretty on point. I feel like you should be able to customize things a little bit better. But for the most part, it's pretty versatile with customizing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Very good mid range phone.
on June 2, 2025
Posted by: Amfm2025
[This review was collected as part of a promotion.] It does great on all average use sometimes if im doing alot then it bogs down.
Value
3
Response from Samsung USBy R&R, June 3, 2025
Hey there Amfm2025,
It’s great to hear that your Galaxy A36 5G is working well for you! If you’ve noticed that your device is slowing down after extensive use, it’s recommended to close some background apps. Your device is designed for multitasking and can easily switch between multiple apps. However, sometimes, we forget to close apps after interruptions, such as calls or messages, and those apps continue to run in the background. To learn how to close apps, manage which apps you want to keep running in the background, and more, check out the online article titled “Manage Recent Apps on Your Galaxy Phone or Tablet.” We appreciate your feedback, and thank you for choosing Samsung!
Manage Recent apps on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001359/
-Ty
Samsung Support
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Samsung Community
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It’s great to hear that your Galaxy A36 5G is working well for you! If you’ve noticed that your device is slowing down after extensive use, it’s recommended to close some background apps. Your device is designed for multitasking and can easily switch between multiple apps. However, sometimes, we forget to close apps after interruptions, such as calls or messages, and those apps continue to run in the background. To learn how to close apps, manage which apps you want to keep running in the background, and more, check out the online article titled “Manage Recent Apps on Your Galaxy Phone or Tablet.” We appreciate your feedback, and thank you for choosing Samsung!
Manage Recent apps on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001359/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the wall paper themes and snap dragon 6
on June 2, 2025
Posted by: Scottypaul
[This review was collected as part of a promotion.] I love the overall gaming experience and Ai also the graphics and the settings I can do i love this phone
Value
5
Written by a customer while visiting Samsung US
Posted by: Vince
from Southern Iowa
Verified Purchase:Yes
A great deal and a better phone could not be happier!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the feature
on June 2, 2025
Posted by: GalaxyLove
[This review was collected as part of a promotion.] I use my Galaxy A1 for everything. It's greatest use has been at work. I work out on the job sites, so I'm sending photos and videos all day long. Production Manager then sends quality information out to clients and adds me to the conversation with my Gallery features on my A1.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Big screen
on June 2, 2025
Posted by: Lionofjudea
[This review was collected as part of a promotion.] It's a very good phone for the price , very customizable
Value
4
Response from Samsung USBy R&R, June 2, 2025
Hola Lionofjudea,
Thank you for taking the time to leave a review. The Galaxy A36 5G was designed with your needs in mind, focusing on everything you look for in a mobile device while providing excellent value. We appreciate your feedback on your experience with the Galaxy A36 5G and hope it continues to exceed your expectations. Thank you for choosing Samsung as your preferred brand!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Thank you for taking the time to leave a review. The Galaxy A36 5G was designed with your needs in mind, focusing on everything you look for in a mobile device while providing excellent value. We appreciate your feedback on your experience with the Galaxy A36 5G and hope it continues to exceed your expectations. Thank you for choosing Samsung as your preferred brand!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
A35 5G untrustworthy battery hog
on May 31, 2025
Posted by: Marcia
Expertise:Expert
You enable "cross device services" without my knowledge?! I just want a phone. I do not want a Samsung privacy-invading surveillance device. The battery tests at 101% of rated capacity but drains inordinately fast. I am constantly having to review ALL settings in my fight to maintain privacy and try to make the battery drain more slowly. I can't use the stock camera because of obligatory privacy-invading settings. And I will not sign in to my Samsung account on this phone. This A36 5G is far from trustworthy and far from efficient. Samsung should be ashamed of themselves. I have never been more sorry that I purchased a phone.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 2, 2025
Hi there Marcia
Thank you for sharing your experience with your Galaxy A36 5G! Please contact our Samsung Support Team to discuss further details about your experience. With each update and feature on your phone, before a change can be made, you will be prompted to provide your consent. If you are noticing features are enabled without your knowledge, we would like to know more. You can reach out via 1-800-SAMSUNG. Your safety is our goal.
We look forward to hearing from you. Thank you for being a valued part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A36 5G! Please contact our Samsung Support Team to discuss further details about your experience. With each update and feature on your phone, before a change can be made, you will be prompted to provide your consent. If you are noticing features are enabled without your knowledge, we would like to know more. You can reach out via 1-800-SAMSUNG. Your safety is our goal.
We look forward to hearing from you. Thank you for being a valued part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US