Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
2
My phone has a mind of its own
on June 2, 2025
Posted by: MrsHaley
[This review was collected as part of a promotion.] My phone moves when I'm on it playing games or texting
Value
2
Response from Samsung USBy R&R, June 3, 2025
Hello there MrsHaley,
Thank you for letting us know how it Thank you for sharing your experience with your Galaxy A36 5G. It can be frustrating when your favorite app suddenly stops working and redirects you back to the home screen. This often occurs due to slow or unstable Wi-Fi or cellular data, which can result in app malfunctions. Another common reason for Android apps crashing is insufficient storage space on your device. This usually happens when heavy apps overload your device’s internal memory. To ensure optimal performance, please check that your device’s software and apps are updated to the latest versions.
Here’s how to update your software:
1. Go to **Settings**.
2. Tap on **Software update**.
3. Select **Download and install**.
4. Follow the on-screen instructions.
If you would like more tips and tricks, please don’t hesitate to contact our Samsung Support Team. Thank you for your review; we value you as a Samsung customer. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know how it Thank you for sharing your experience with your Galaxy A36 5G. It can be frustrating when your favorite app suddenly stops working and redirects you back to the home screen. This often occurs due to slow or unstable Wi-Fi or cellular data, which can result in app malfunctions. Another common reason for Android apps crashing is insufficient storage space on your device. This usually happens when heavy apps overload your device’s internal memory. To ensure optimal performance, please check that your device’s software and apps are updated to the latest versions.
Here’s how to update your software:
1. Go to **Settings**.
2. Tap on **Software update**.
3. Select **Download and install**.
4. Follow the on-screen instructions.
If you would like more tips and tricks, please don’t hesitate to contact our Samsung Support Team. Thank you for your review; we value you as a Samsung customer. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
New phone
on June 2, 2025
Posted by: Toxicity69
[This review was collected as part of a promotion.] I really enjoy the new Galaxy AI Bixby. It helps a lot when I'm driving & making order deliveries.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good for the price
on June 2, 2025
Posted by: Love2review
[This review was collected as part of a promotion.] Honestly not too terrible for the price it doesn't have all the features as the flagship phones but regardless it's still impressive what this phone is still capable of. Galaxy ai isn't too terrible either honestly wouldn't tell anyone to get another phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone.
on June 2, 2025
Posted by: Phoenixrising9393
[This review was collected as part of a promotion.] Great phone but wish it had edit mode in text messages.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love Samsung
on June 2, 2025
Posted by: MustangSally
[This review was collected as part of a promotion.] I've been using Samsung since I was 22 I'm now 33 I live buy them I love all the new features each phone has especially the Galaxy version I'm getting use to the AI feature but I actually like it more than I thought I would I'm excited too upgrade to the S25 ultra because I'm excited to try the pen and the color ways they come in a🔥
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The most user friendly phone I've ever used
on June 2, 2025
Posted by: JSwanzi
[This review was collected as part of a promotion.] This is the phone that requires the least hands on out of any I ever had. All you have to do is talk to it, then you can go days without picking it up. I use it with a Google home device, and my whole world has been simplified. My light, thermostat, microwave, and TV are all controlled through my Samsung. I frequently use Bixby because I question the word artificial as it it refers to the intelligence, it seems pretty real to me. I will never get another device; phone, tablet, television unless it's a Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone $€$$$$$$$$$$$$$$$$$$$$""""""$"%%%$"$
on June 2, 2025
Posted by: Jm2009
[This review was collected as part of a promotion.] I love it i use it to play games and calls text internet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone A36
on June 2, 2025
Posted by: Redrocker
[This review was collected as part of a promotion.] Love my new Samsung A36 5g.Smooth operation. Love the galaxy ai.Overall one of the smoothest phones I've ever had.Im going to stick with Samsung from now on.
Value
5
Written by a customer while visiting Samsung US