Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
Like the camera
on June 11, 2025
Posted by: EmilShabi2
[This review was collected as part of a promotion.] Galaxy Ai is one of the best features i use it specially to modify pictures and ad a few more details on it
Value
4
Response from Samsung USBy R&R, June 13, 2025
Good day EmilShabi2,
Thank you for highlighting your experience with the Galaxy A36 5G! We’re thrilled to hear that the camera and smart editing features have added value to your daily use, especially for those moments when capturing and enhancing a photo matters most.
While this model doesn’t include Galaxy AI, it’s packed with intelligent features that work seamlessly to simplify your smartphone experience, like smart image suggestions and adaptive performance tools designed to help you get the most out of your device.
With its sleek design, intuitive interface, and advanced camera capabilities, the Galaxy A36 5G remains a strong choice for users seeking performance and reliability in a single, smart package. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Thank you for highlighting your experience with the Galaxy A36 5G! We’re thrilled to hear that the camera and smart editing features have added value to your daily use, especially for those moments when capturing and enhancing a photo matters most.
While this model doesn’t include Galaxy AI, it’s packed with intelligent features that work seamlessly to simplify your smartphone experience, like smart image suggestions and adaptive performance tools designed to help you get the most out of your device.
With its sleek design, intuitive interface, and advanced camera capabilities, the Galaxy A36 5G remains a strong choice for users seeking performance and reliability in a single, smart package. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
New service, new phone.
on June 11, 2025
Posted by: GrandpaRob
[This review was collected as part of a promotion.] Easy transfer from my old Samsung phone. Most apps transferred with login information. Fingerprint setup was easy and quick. Facial recognition is more accurate than my old phone. Some apps required updated versions, but software is quick. Camera is good. Connects quickly to Bluetooth and remembers frequently used wifi areas. Full-screen video play is very clear.
Galaxy AI requires not much time to recognize my voice and speech patterns. Connected quickly to my Galaxy watch and connected to my health monitor apps from my watch. Previous phone needed to download an app and didn't always connect.
Value
5
Written by a customer while visiting Samsung US
Posted by: Suszie
Verified Purchase:Yes
This phone is fast and battery life is great. I love the price point too; it looks like a more expensive phone. The lavender ombre color is beautiful. Overall I love this phone.
Response from Samsung USBy R&R, June 11, 2025
How is it going Suszie,
You’re not alone in your praise! The Galaxy A36 5G is winning fans every day thanks to its beautiful design. Whether you’re new to Samsung or a longtime fan, it’s worth a closer look. Thank you for sharing your enthusiasm. We value you as a part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Facebook
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You’re not alone in your praise! The Galaxy A36 5G is winning fans every day thanks to its beautiful design. Whether you’re new to Samsung or a longtime fan, it’s worth a closer look. Thank you for sharing your enthusiasm. We value you as a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has really gotten improved limiting l
on June 10, 2025
Posted by: Scottyy
[This review was collected as part of a promotion.] Very good A36 phone slot better than last Samsung phinr.
Value
5
Response from Samsung USBy R&R, June 10, 2025
Hey Scottyy,
It’s wonderful to hear that the performance of the Galaxy A36 5G met your expectations. At Samsung, we believe that reliability and quality go hand in hand. We continuously learn from feedback like yours to enhance the user experience and provide what our customers desire. Thank you for your review! We are thrilled to have you as part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
It’s wonderful to hear that the performance of the Galaxy A36 5G met your expectations. At Samsung, we believe that reliability and quality go hand in hand. We continuously learn from feedback like yours to enhance the user experience and provide what our customers desire. Thank you for your review! We are thrilled to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
I love the visuals.
on June 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galazy AI is amazing . I love taking pictures. My battery last so long
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone has never worked so smoothly before.
on June 9, 2025
Posted by: ellejelle
[This review was collected as part of a promotion.] With Galaxy AI on my new device, my daily tasks have become so much easier to manage. From setting alarms for waking up or baking timers, to responding to an interview text, my new AI had helped me do these things hands free and simply better.
I think my favorite feature has been adding things to my schedule and calendar. I'm usually so forgetful! When I turn on my phone to add something to my calendar, I tend to remember something else I have to do, then bam– I forget what I was originally doing and the event is never put on my calendar. Now I just use my voice to call the AI and tell it my schedule. I have been forgetting a lot less things now.
Value
5
Written by a customer while visiting Samsung US
Posted by: Danny
from El Paso, Texas
Expertise:Intermediate
Verified Purchase:Yes
Excellent phone it was a gift for someone I know they were happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this device
on June 8, 2025
Posted by: Buythis
[This review was collected as part of a promotion.] Its perfect perfect camera connection and a lot of storage
Value
5
Response from Samsung USBy R&R, June 9, 2025
Hi there!
I'm thrilled to hear that the Galaxy A36 5G is meeting your expectations! From its design to its performance, this device is designed to enhance your experience. The triple-camera setup allows you to capture every moment in stunning detail. Thank you for your review; your support means a lot to us here at Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Message
I'm thrilled to hear that the Galaxy A36 5G is meeting your expectations! From its design to its performance, this device is designed to enhance your experience. The triple-camera setup allows you to capture every moment in stunning detail. Thank you for your review; your support means a lot to us here at Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Message
Written by a customer while visiting Samsung US