Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
SUBPERB FULL FEATURED PHONE, A 36 SAMSUNG
on June 22, 2025
Posted by: Slayer
[This review was collected as part of a promotion.] I use my A36 Samsung phone for absolutely everything in my life!!! The Samsung Galaxy AI is fantastic!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and the way it looks is so.Galaxy
on June 22, 2025
Posted by: Recluse
[This review was collected as part of a promotion.] I can't wait for galaxy Ai to prove they are the best and always will be
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bang for its buck
on June 21, 2025
Posted by: MsLSando
[This review was collected as part of a promotion.] The A36 is user friendly with quick downloads and a great battery life. I enjoy listening to music with the quality sounds and streaming movies and videos with clear and sharp graphics. On a budget, this is a great pick that check marked on quality for all the basic functions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is clean
on June 21, 2025
Posted by: Familyman
[This review was collected as part of a promotion.] This product has some good AI features, but is a very touchy phone and a little big, overall it's a good device
Value
3
Response from Samsung USBy R&R, June 23, 2025
Howdy Familyman,
Thanks for taking the time to share your experience with the Galaxy A36 5G! We’re glad to hear you’re enjoying the AI-inspired features and finding the overall design clean and functional. While this model doesn’t include Galaxy AI, it still offers intelligent tools and smart software enhancements designed to simplify everyday tasks and keep things running smoothly. Thanks for choosing Samsung. Innovation is always in your hands.
-Ty
Samsung Support
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Thanks for taking the time to share your experience with the Galaxy A36 5G! We’re glad to hear you’re enjoying the AI-inspired features and finding the overall design clean and functional. While this model doesn’t include Galaxy AI, it still offers intelligent tools and smart software enhancements designed to simplify everyday tasks and keep things running smoothly. Thanks for choosing Samsung. Innovation is always in your hands.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The Best A Series
on June 21, 2025
Posted by: sofferjb
[This review was collected as part of a promotion.] Closest to an S series while staying ob n budget you can get. Amazing performance, great AI, and an amazing camera. I even compared the picture to my friends s25 and found mine was even brighter.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Bad design
on June 21, 2025
Posted by: WickedCool
[This review was collected as part of a promotion.] To begin all, I can say, is I do dislike the location, to power down the device next main concern of taking a screenshot, which is no good. It doesn't have its original location or It's original set up of swiping, the front screen like it used to, which was quicker.
Very bad design on the memory on the phone, very bad design, no SD card slot and foremost.
If there was a way to move everything over in one shot without dragging, it would be nice plus the option to add even if it's cloud storage. So everything can be sent over it. The options for that it would be nice.
The only Decency the phone itself has it does function quick for normal things of what you're doing and that's about it.
I'll leave it like that.
Very bad design on the memory on the phone, very bad design, no SD card slot and foremost.
If there was a way to move everything over in one shot without dragging, it would be nice plus the option to add even if it's cloud storage. So everything can be sent over it. The options for that it would be nice.
The only Decency the phone itself has it does function quick for normal things of what you're doing and that's about it.
I'll leave it like that.
Value
2
Response from Samsung USBy R&R, June 23, 2025
Hey WickedCool,
Thank you for sharing your thoughts and detailed experience with us. We appreciate your insights on design and usability, and it's clear that you value seamless and intuitive functionality. While the Galaxy A36 may have a slightly different layout compared to previous models, it's great to hear that it still delivers quick performance for your daily needs. We are constantly evolving, and user feedback like yours helps guide improvements across the Galaxy lineup. Thank you for choosing Samsung—innovation inspired by you.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts and detailed experience with us. We appreciate your insights on design and usability, and it's clear that you value seamless and intuitive functionality. While the Galaxy A36 may have a slightly different layout compared to previous models, it's great to hear that it still delivers quick performance for your daily needs. We are constantly evolving, and user feedback like yours helps guide improvements across the Galaxy lineup. Thank you for choosing Samsung—innovation inspired by you.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
MY A36 5G
on June 20, 2025
Posted by: RebelAnn
[This review was collected as part of a promotion.] I haven't had my A36 5G but a few days but so far I love it. It is a upgrade from my A32. It has more storage and a better camera. The screen images and pictures are more vivid and brighter. Transferring all my apps and data was easy with the Samsung features. I am still learning all the features and options and navigating the Galaxy AI features so for now I give it a 4 star rating. That may change after I learn everything.
Value
4
Response from Samsung USBy R&R, June 20, 2025
Hey there RebelAnn,
Thank you for sharing your initial experience with the Galaxy A36 5G! We are excited to hear that the upgrade from your Galaxy A32 is already providing a noticeable improvement in camera clarity, a vibrant display, and increased storage capacity. The streamlined SamsungSwitch app and data transfer features are just a few ways we prioritize your convenience. While this model does not include the full range of Galaxy AI, it offers several smart features that enhance the user experience. We are confident that your appreciation for the device will continue to grow as it is designed to support your everyday needs and more. Thank you for being part of the Samsung family—innovation inspired by you.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your initial experience with the Galaxy A36 5G! We are excited to hear that the upgrade from your Galaxy A32 is already providing a noticeable improvement in camera clarity, a vibrant display, and increased storage capacity. The streamlined SamsungSwitch app and data transfer features are just a few ways we prioritize your convenience. While this model does not include the full range of Galaxy AI, it offers several smart features that enhance the user experience. We are confident that your appreciation for the device will continue to grow as it is designed to support your everyday needs and more. Thank you for being part of the Samsung family—innovation inspired by you.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Glenn
Verified Purchase:Yes
Compared to the A14 I've been using, it's a dream!
Response from Samsung USBy R&R, June 20, 2025
Hey hey Glenn,
We’re thrilled to hear that you’re enjoying the Galaxy A36 5G! Describing it as “a dream” compared to the A14 is high praise. It is an excellent reminder of how smooth and responsive the Galaxy A36 experience truly is. With its sleek performance and smart features, it’s the perfect upgrade for anyone looking to elevate their mobile routine. Thank you for being part of the Samsung family. Innovation that moves you forward.
-Ty
Samsung Support
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Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
We’re thrilled to hear that you’re enjoying the Galaxy A36 5G! Describing it as “a dream” compared to the A14 is high praise. It is an excellent reminder of how smooth and responsive the Galaxy A36 experience truly is. With its sleek performance and smart features, it’s the perfect upgrade for anyone looking to elevate their mobile routine. Thank you for being part of the Samsung family. Innovation that moves you forward.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US