Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Great model A phone
on June 30, 2025
Posted by: TexanLady956
[This review was collected as part of a promotion.] Love my galaxy A phone compared to my old phone it's so much faster and A bigger phone screen. I just it to clock it for work and to track my spending to keep within a budget for my monthly bills. It's a great phone and unless I find a flaw I will keep this phone for a while.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI galaxy has never let me down when it comes con
on June 30, 2025
Posted by: Azcol213
[This review was collected as part of a promotion.] Galaxy Ai has always been a smooth experience. Never any drop calls connection no matter were I go . It bring peace of mind knowing I can count on my Galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great budget phone
on June 30, 2025
Posted by: JOttenmiller
[This review was collected as part of a promotion.] Best budget phone I've had in a long time and the Galaxy AI is a wonderful addition
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tommy's Galaxy Tab9+
on June 30, 2025
Posted by: GalaxyShop
[This review was collected as part of a promotion.] I use my Samsung Galaxy Tab9+ & my Samung Galaxy A36 5G & my Samsung Plus TV to watch movies, play games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Charging issues
on June 30, 2025
Posted by: Firelady1977
[This review was collected as part of a promotion.] Takes hours to charge up, battery drains too quickly. Freezes up, hard to answer a phone call if using an app.
Value
2
Response from Samsung USBy R&R, July 1, 2025
Hi there Firelady1977,
Thank you for sharing your experience with the Galaxy A36 5G. We appreciate your insights on areas where the device’s performance might feel less responsive, like battery efficiency and multitasking during calls. Your feedback is invaluable as it helps us enhance the Galaxy experience for all users.
The Galaxy A36 5G boasts a robust 5,000mAh battery, providing up to 29 hours of video playback on a single charge. To optimize your battery usage, it’s recommended to use an authentic Samsung charging cable and adapter for a safe and efficient charging experience. Samsung Galaxy devices include various settings and features to help you monitor and extend battery life. You can monitor your battery performance and utilize power-saving modes as needed. For more tips on maximizing your phone’s battery life, check out the guide “Get the most out of your Galaxy phone or tablet battery,” which is provided below.
If you notice your phone becoming less responsive or experiencing delays. It may be a sign that a software update is available. To check for updates, open the Settings app on your device, swipe to and tap on Software Update or System Updates, as the option may vary by model. Then tap ‘Download and install’ or ‘Check for software updates.’ If an update is found, it will begin downloading; you may need to tap ‘Download now’ on some devices. Once the download is complete, follow the on-screen instructions to install the update. For tips on maintaining your device’s performance, refer to “Samsung phone or tablet freezes and crashes,” with the link provided below.
Galaxy devices are designed to cater to a wide range of daily needs, and we strive to ensure they deliver reliable performance and seamless operation. We encourage you to explore the many features that make your device a versatile companion for both communication and entertainment. Thank you for being a valued member of the Samsung community.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A36 5G. We appreciate your insights on areas where the device’s performance might feel less responsive, like battery efficiency and multitasking during calls. Your feedback is invaluable as it helps us enhance the Galaxy experience for all users.
The Galaxy A36 5G boasts a robust 5,000mAh battery, providing up to 29 hours of video playback on a single charge. To optimize your battery usage, it’s recommended to use an authentic Samsung charging cable and adapter for a safe and efficient charging experience. Samsung Galaxy devices include various settings and features to help you monitor and extend battery life. You can monitor your battery performance and utilize power-saving modes as needed. For more tips on maximizing your phone’s battery life, check out the guide “Get the most out of your Galaxy phone or tablet battery,” which is provided below.
If you notice your phone becoming less responsive or experiencing delays. It may be a sign that a software update is available. To check for updates, open the Settings app on your device, swipe to and tap on Software Update or System Updates, as the option may vary by model. Then tap ‘Download and install’ or ‘Check for software updates.’ If an update is found, it will begin downloading; you may need to tap ‘Download now’ on some devices. Once the download is complete, follow the on-screen instructions to install the update. For tips on maintaining your device’s performance, refer to “Samsung phone or tablet freezes and crashes,” with the link provided below.
Galaxy devices are designed to cater to a wide range of daily needs, and we strive to ensure they deliver reliable performance and seamless operation. We encourage you to explore the many features that make your device a versatile companion for both communication and entertainment. Thank you for being a valued member of the Samsung community.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Quality
on June 30, 2025
Posted by: Joyous
[This review was collected as part of a promotion.] I love my Ssmsung Galaxy and the Galaxy AI gratitude! This phone is p packed with benefits. My camera is amazing the effects and features are very good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A71 5G
on June 30, 2025
Posted by: Sunflower1970
[This review was collected as part of a promotion.] This Samsung Galaxy A71 5G has been the best phone I've ever had. I wouldn't want anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am 64 yrs old and this my first smart phone.
on June 30, 2025
Posted by: Jkelly22
[This review was collected as part of a promotion.] I cannot believe how cool my phone is and how easy it is to get answers to questions or verify facts by asking Gemini or Bixby. I have not scratched the surface on what all this phone can do. And sometimes I am completely loss on what I can do, but even complete strangers are willing to answer my questions. Everyone knows more about smart phones than I do, but I am getting better.
Value
5
Written by a customer while visiting Samsung US