Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Not bad, just a small pet peeve
on July 8, 2025
Posted by: Newphone4me
[This review was collected as part of a promotion.] This phone is pretty much like my A54. The only thing I didnt care for was not having the same ringtone options as my old phone. Now I need to pick and learn new sounds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
BUILT CHEAP
on July 8, 2025
Posted by: WASLOYAL
[This review was collected as part of a promotion.] Galaxy AI is the best thing about this phone. Mine began to fall apart within 45 days. Literally. I paid good money for this phone thinking it would be of typical Samsung quality. I was mistaken. I wish I could get a refund. You have started to sway me towards the device of a certain fruit Samsung. I'm disappointed.
Value
2
Response from Samsung USBy R&R, July 9, 2025
Hi there,
We appreciate your input and value your voice. The Galaxy A36 5G was designed to deliver reliable experiences, particularly in terms of durability. It’s still helping many users power through their day. While this particular device doesn’t have the full-scale rollout of the Galaxy AI, there are many smart features incorporated. Gemini and Google Assistant are taking the user’s experience to the next level. If you would like to share more details with us about your experience, we are here to listen. Please reach out to our Samsung Support Team if your device has been damaged. As you may know, Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, providing extended protection and enhanced support.
We look forward to hearing from you. We are here to help. We value your loyalty to Samsung.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your input and value your voice. The Galaxy A36 5G was designed to deliver reliable experiences, particularly in terms of durability. It’s still helping many users power through their day. While this particular device doesn’t have the full-scale rollout of the Galaxy AI, there are many smart features incorporated. Gemini and Google Assistant are taking the user’s experience to the next level. If you would like to share more details with us about your experience, we are here to listen. Please reach out to our Samsung Support Team if your device has been damaged. As you may know, Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, providing extended protection and enhanced support.
We look forward to hearing from you. We are here to help. We value your loyalty to Samsung.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
GalaxyA36 5G – Mid-range super product with AI
on July 8, 2025
Posted by: TDungz
[This review was collected as part of a promotion.] Circle to Search integration helps quickly look up content from the screen (messages, phone numbers, music playing…)
Object Eraser AI erases extra objects right in the photo
Custom Filters create personal filters, apply to other photos
AI Select, Edit Suggestions suggest actions such as scanning QR codes, creating GIFs
“Read Aloud” converts text to speech to listen to content while driving or reading news
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has lots of customizations that fit w
on July 8, 2025
Posted by: Bestphoneever
[This review was collected as part of a promotion.] This phone is an amazing work of art full of customization, features and all sorts of other things. This phone made me so happy when I received it in the mail. The moment I opens the package it filled me with creativity and joy. Another reason why I love this so much is the fact that it works perfectly with no issues. Thank you for your time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is more slower
on July 7, 2025
Posted by: MasterOne
[This review was collected as part of a promotion.] Compared with my Samsung Fold Z6 this is more slower processing speed but allows me to do most of the things I use to do with no issues. The new IA tools are amazing and allows me to do things I don't even imagine I was capable of doing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very good device
on July 7, 2025
Posted by: Kwayda
[This review was collected as part of a promotion.] This phone is good and works well. It does not have the best camera, but the Galaxy AI is awesome and there is not too much stuff on it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
1st Samsung I've ever owned
on July 6, 2025
Posted by: Lifesagame
[This review was collected as part of a promotion.] I've always wanted one but couldn't afford. The camera is wonderful! Everything except the touch sensor is awesome. Almost every time I touch screen to select something, I have to touch it more than once. Not sensitive at all. I've even selected that it's more sensitive with a screen protector, which i don't have yet. Kinda worried about how it's going to preform with it on
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good Cheap Phone
on July 6, 2025
Posted by: UEDriver
[This review was collected as part of a promotion.] I use this as my second phone for DoorDash and Uber Eats driving. It functions very well for its price. I’m really enjoying it! I have not tried GalaxyAI yet, but what I’ve seen it looks super good!
Value
4
Written by a customer while visiting Samsung US