Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Perfect product for everyone.
on July 10, 2025
Posted by: Aristo021
[This review was collected as part of a promotion.] This is the best product for everyone. I am a teacher, and a continuous student. The Gemini AI feature helps a lot in respect of research. The camera aspect is superb for taking records of everyday activities; not forgetting other features like the smart switch, smart things, health features and the Samsusng shop. The Microsoft feature is outstanding for all my office works and documentation. It's not easy to lose it if you actively use the "find" feature of the device. I love touring places; and recently came across the Samsung Wallet. Booking flights and hotels have been easier for me. In my entire life, I have used the Samsung phones, plus my other brothers, so I know what I'm talking about. I will rate is five stars 🌟 and reccomend the Samsung products for everyone. It's best for a good and easier life. Thanks to the Samsung Team.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent with phones and other stuff and it works
on July 10, 2025
Posted by: Batman30
[This review was collected as part of a promotion.] I just like phone. And other stuff and movie apps and stuff like that
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally got a Galaxy
on July 10, 2025
Posted by: ProudEnigma
[This review was collected as part of a promotion.] I love my phone! It works great and does everything I need it to do effortlessly. I love reading the Tips and support articles in Members. The Galaxy AI health insights I get when connected to my Samsung watch have been more helpful than I would've thought they'd be. The camera capabilities have made taking and editing pictures, not only easy but, a fun and enjoyable way to create different media with my pictures. The security features available to Galaxy users are superb, enabling me to feel secure having my personal data on my phone.
It took me a bit to get a Galaxy but now that I have one, I'll a Galaxy owner for life.
It took me a bit to get a Galaxy but now that I have one, I'll a Galaxy owner for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Lifelong diehard A series fan.
on July 10, 2025
Posted by: LuvvlyLux
[This review was collected as part of a promotion.] Great display, long battery, durable, and smooth performance with long-term updates. Excellent value!
Value
3
Response from Samsung USBy R&R, July 10, 2025
Bonjour LuvvlyLux,
Thank you very much for taking the time to share your love for your Galaxy A36 5G. We love hearing from long-time Galaxy A Series fans like you! Out here delivering the smooth, reliable performance and longer battery life you have come to expect, all wrapped in a design that holds up over time. Six years of security updates and day-to-day dependability continue to be priorities as we evolve the A Series to meet modern technological advancements. Thanks for spotlighting your experience. We value you as a loyal Samsung user and hope you continue to enjoy the journey with us.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you very much for taking the time to share your love for your Galaxy A36 5G. We love hearing from long-time Galaxy A Series fans like you! Out here delivering the smooth, reliable performance and longer battery life you have come to expect, all wrapped in a design that holds up over time. Six years of security updates and day-to-day dependability continue to be priorities as we evolve the A Series to meet modern technological advancements. Thanks for spotlighting your experience. We value you as a loyal Samsung user and hope you continue to enjoy the journey with us.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Phone always tells me I have lost network
on July 9, 2025
Posted by: Angela
[This review was collected as part of a promotion.] No one can tell me why I keep getting network lost so I can't make calls on my cell phone so there for I don't like this phone.
Value
4
Response from Samsung USBy R&R, July 16, 2025
Hello Angela,
Thanks so much for keeping us updated on your Galaxy A36 5G! If your phone isn't getting a strong signal, it might be tricky to go online or make calls. This could be due to your SIM card, damage to your phone, or concerns with your account or carrier. If you've recently switched carriers, double-check that your SIM card is inserted correctly and isn’t damaged. If everything looks good with your carrier, try resetting your network settings by going to Settings > General management > Reset > Reset network settings, and enter your security info if asked. Additionally, Wi-Fi calling can sometimes activate unexpectedly, making it hard to make calls, so be aware of this. For more helpful tips, check out our online guide, which provides detailed steps, or reach out to our Samsung Support Team; we’re always happy to help. Thanks for being part of the Samsung family!
Galaxy phone is unable to make or receive calls.
https://www.samsung.com/us/support/troubleshoot/TSG10001939/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for keeping us updated on your Galaxy A36 5G! If your phone isn't getting a strong signal, it might be tricky to go online or make calls. This could be due to your SIM card, damage to your phone, or concerns with your account or carrier. If you've recently switched carriers, double-check that your SIM card is inserted correctly and isn’t damaged. If everything looks good with your carrier, try resetting your network settings by going to Settings > General management > Reset > Reset network settings, and enter your security info if asked. Additionally, Wi-Fi calling can sometimes activate unexpectedly, making it hard to make calls, so be aware of this. For more helpful tips, check out our online guide, which provides detailed steps, or reach out to our Samsung Support Team; we’re always happy to help. Thanks for being part of the Samsung family!
Galaxy phone is unable to make or receive calls.
https://www.samsung.com/us/support/troubleshoot/TSG10001939/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My thoughts
on July 9, 2025
Posted by: Derry59
[This review was collected as part of a promotion.] I purchased it thru boost mobile store. Everything is fine except the battery isn't as good as my A32 series. Its fast and I wish storage could be using SD cards like my A32 as well 😪
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product with awesome features.
on July 9, 2025
Posted by: KCross
[This review was collected as part of a promotion.] I love my phone. I use it for absolutely everything such as: gaming, music 🎶 streaming movies and videos. I use it as a security camera, i even talk to my phone when im lonely or have questions, need a reminder. My phone is my life and this one is the perfect fit for me. Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great all around
on July 8, 2025
Posted by: Notkyle
[This review was collected as part of a promotion.] The switch between this phone and my old one was easy thanks to Samsung smart switch; And this phone is better in everyway. The picture quality is amazing, and the format of the phone is easy to use and get ise to it. Plus it's fun messing with galaxy AI which I didn't have with my old phone. I have found no problems with it and would recommend getting it, especially at its affordable price compared to what you get out of it.
Value
5
Written by a customer while visiting Samsung US