Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
A36 5g is the best Phone I've ever seen
on July 12, 2025
Posted by: Phone2reviewer
[This review was collected as part of a promotion.] The best one I ever had has the best camera features and is compatible with lots the things
Value
5
Written by a customer while visiting Samsung US
Posted by: Sweetee
from Deerfield Beach FL
Expertise:Intermediate
Verified Purchase:Yes
Glad I upgraded to this phone. I'm enjoying it very much.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: RonC
from Virginia
Verified Purchase:Yes
Nice phone, features, and battery life. Wish it had wireless charging and had the option for a micro SD card.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone feels like a more premium than motoroll
on July 12, 2025
Posted by: Rickyr
[This review was collected as part of a promotion.] I use my new phone for everything. I pay my bills watch several shows when I'm away from a television and I also surf the the internet with it. It seems safe and more secure than some of the other phones I have had. If I could have afforded a different model I would have soft the galaxy s series but with this phone I feel happy with what I have and it helps me get through my day. I will use this phone everyday and hopefully when I can afford a s series I will get one bit this one suits my needs very well
Value
5
Written by a customer while visiting Samsung US
Posted by: Time
from Az
Expertise:Intermediate
Verified Purchase:Yes
I have a problem with the screen going from horizontal to portrait sticks on horizontal
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, July 14, 2025
Hi Time,
Thank you for reaching out and sharing your experience with your Galaxy A36 5G. If your device is stuck in landscape mode, several factors could be contributing to this issue. If it happens occasionally, check if any apps running in the background are defaulting to that mode.
Depending on your preference, you can adjust the screen orientation. There are three icons available for changing the screen orientation: Auto Rotate, Portrait, and Landscape.
To start, swipe down from the top right of the screen to open the Quick Settings panel. You should swipe left or right if the icons are not visible on the first screen.
- **Auto Rotate**: This option allows your device’s screen orientation to adjust automatically based on how you hold it. For example, if you turn your device sideways, the screen will switch to landscape mode. The Auto Rotate icon looks like a small phone surrounded by two arrows and will glow blue or white when enabled.
- **Portrait or Landscape Mode**: Portrait mode locks the screen in the upright position, while Landscape mode locks the screen sideways. Both icons resemble a lock and appear gray when enabled. When enabled, your device’s screen will not rotate based on how you are holding it; however, apps designed for a specific mode will still rotate the screen as needed.
For more detailed information on how to select the option that works best for you and how to turn these settings on or off, please check the online resource linked below.
Thank you for being a part of the Samsung community!
Turn your Galaxy phone or tablet's screen rotation on or off
https://www.samsung.com/us/support/answer/ANS10001977/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A36 5G. If your device is stuck in landscape mode, several factors could be contributing to this issue. If it happens occasionally, check if any apps running in the background are defaulting to that mode.
Depending on your preference, you can adjust the screen orientation. There are three icons available for changing the screen orientation: Auto Rotate, Portrait, and Landscape.
To start, swipe down from the top right of the screen to open the Quick Settings panel. You should swipe left or right if the icons are not visible on the first screen.
- **Auto Rotate**: This option allows your device’s screen orientation to adjust automatically based on how you hold it. For example, if you turn your device sideways, the screen will switch to landscape mode. The Auto Rotate icon looks like a small phone surrounded by two arrows and will glow blue or white when enabled.
- **Portrait or Landscape Mode**: Portrait mode locks the screen in the upright position, while Landscape mode locks the screen sideways. Both icons resemble a lock and appear gray when enabled. When enabled, your device’s screen will not rotate based on how you are holding it; however, apps designed for a specific mode will still rotate the screen as needed.
For more detailed information on how to select the option that works best for you and how to turn these settings on or off, please check the online resource linked below.
Thank you for being a part of the Samsung community!
Turn your Galaxy phone or tablet's screen rotation on or off
https://www.samsung.com/us/support/answer/ANS10001977/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Camera pixels are awesome even has that 3D feature
on July 11, 2025
Posted by: WHALAUNO86
[This review was collected as part of a promotion.] I use my phone for work. Take before and after photo's of my remodeling work. Watch movies and the screen is crispy clear and my favorite of it all is YouTube music.
Value
5
Response from Samsung USBy R&R, July 15, 2025
Aloha WHALAUNO86,
We’re excited to see how your Galaxy A36 5G is bringing joy to your work, entertainment, and music experiences. From capturing perfect before-and-after project shots to relaxing with movies on its vibrant, clear screen, it’s impressive how versatile your phone is. The stunning visuals you enjoy are thanks to Samsung's brilliant display and the vibrant Super AMOLED screen. Thank you for sharing your Galaxy glow-up story and letting your creativity shine; it's truly inspiring!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re excited to see how your Galaxy A36 5G is bringing joy to your work, entertainment, and music experiences. From capturing perfect before-and-after project shots to relaxing with movies on its vibrant, clear screen, it’s impressive how versatile your phone is. The stunning visuals you enjoy are thanks to Samsung's brilliant display and the vibrant Super AMOLED screen. Thank you for sharing your Galaxy glow-up story and letting your creativity shine; it's truly inspiring!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy
on July 11, 2025
Posted by: Lovemykids
[This review was collected as part of a promotion.] I use my phone for allof my internet needs,games, Facebook, TikTok, Instagram, messenger, to talk to my kids, all the above.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very nice
on July 10, 2025
Posted by: Pizzarollguy
[This review was collected as part of a promotion.] When I first got my galaxy A36 it was a little glitchy but when I reset it it ran smoothly. The camera quality is OK not good but OK. yeah good phone overall
Value
5
Response from Samsung USBy R&R, July 11, 2025
What’s up Pizzarollguy,
We are glad to hear your Galaxy A36 5G has been running smoothly and delivering solid performance. Sometimes a quick restart is all it takes to unlock that seamless experience, and it sounds like you made the most of it! We appreciate your honest feedback on the camera. The A36 5G is built to strike a balance between dependable function and thoughtful design. It’s great to know it’s proving to be a good fit for your daily needs. Thanks for sharing your Samsung journey with us.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are glad to hear your Galaxy A36 5G has been running smoothly and delivering solid performance. Sometimes a quick restart is all it takes to unlock that seamless experience, and it sounds like you made the most of it! We appreciate your honest feedback on the camera. The A36 5G is built to strike a balance between dependable function and thoughtful design. It’s great to know it’s proving to be a good fit for your daily needs. Thanks for sharing your Samsung journey with us.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US