Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(2,114 Reviews)
Open Ratings Snapshot
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5 out of 5
5
Appreciate the device
on July 26, 2025
Posted by: DetroitPlayer2477
[This review was collected as part of a promotion.] I appreciate you making this device easy to operate. Thank you for the quality of the device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's pretty good no problem
on July 26, 2025
Posted by: Jadedjax24
[This review was collected as part of a promotion.] In soo happy i decided to go with Samsung after all these years and hearing friends say how great everything is on a Samsung device , I now have phone SA36 and its a great i live it i likes my s25 slot but had to switch companies and phone for compatability. The fakaxy Ai is so incredible i also now have a bt speaker and a watch as well
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's work
on July 25, 2025
Posted by: Bisxiut
[This review was collected as part of a promotion.] It's a nice phone no glot c he's yet it's slim design fits in my back pocket nicely
Value
5 out of 5
5
Response from Samsung USBy R&R, July 25, 2025
Bonjour Bisxiut,
Thank you so much for reviewing the Galaxy A36 5G! We’re really happy to hear that you're enjoying its smooth, dependable performance and that its slim design fits perfectly into your daily routine, literally! The Galaxy A36 5G was created with both style and functionality in mind, and it’s wonderful to know it’s living up to your expectations. We truly appreciate you being part of the Galaxy family, and we can’t wait to see how your device continues to support and brighten your lifestyle.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Its the little things sometimes.
on July 25, 2025
Posted by: Smills
[This review was collected as part of a promotion.] Hello, so I use my phone mostly to obviously keep connected to family and friends that aren't near to me. But I also use my phone to conduct emails and documents. One feature this phone could have that would step it up would be the talk to text option. It does the voice message option but doesn't clearly if at all give you the option for talk to text. My boyfriend who has the same phone downloaded another keyboard I believe was the G board to be able to do this. Which shouldn't of had to be done. All phones should offer it. Besides that im overall happy with my experience with my Galaxy A36. I also can appreciate the Samsung wallet where I can also access my passwords to my accounts with ease. I also appreciate the AI that I can access and easily look things up.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Samsung A36
on July 24, 2025
Posted by: Ready4work
[This review was collected as part of a promotion.] The ease of use and speed
going from app to app has made the task of job searching much more enjoyable.
The ability to manage apps and move
between them is effortless
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Value
on July 24, 2025
Posted by: Ricanflowr
[This review was collected as part of a promotion.] I do generally love this phone, after upgrading from the A32. However, things to know before buying this phone include no headphone jack and only compatible with the tiny SD cards. There are plenty of neat Galaxy AI features built in, if you are into that stuff. If you are not, you can uninstall most of it to regain storage space, which is nice since the A32 was full of bloatware that could not be uninstalled. Camera is awesome, even front facing one!
Overall happy with my upgraded phone
Value
4 out of 5
4
Response from Samsung USBy R&R, July 25, 2025
Hi Ricanflowr,
Thank you for sharing your upgrade experience with the Galaxy A36 5G! We’re excited to hear how much you’re enjoying the enhancements, from the crisp camera performance to the flexibility that comes with greater app control and expanded storage options. With AI-powered features built in, the Galaxy A36 5G was designed to support both productivity and creativity at your fingertips. We appreciate your insights on features like connectivity and compatibility. Feedback like yours is essential in shaping how we continue building Galaxy experiences that evolve with our users’ needs. It’s great to have you in the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features.
on July 24, 2025
Posted by: Cassssss
[This review was collected as part of a promotion.] I like this phone, the Samsung AI is helpful and easily accessible. The only thing I don't care for is that it doesn't take a memory card.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product works well in form and function
on July 23, 2025
Posted by: Caramelbaby69
[This review was collected as part of a promotion.] I needed a device to keep up with my busy lifestyle and down time. I use my A36 to stay organized. whether it's sending emails to my choir, and clients, studying academic material, listening to music I have to learn, this phone does it all! I really like the quality of the pics and videos. This was a huge upgrade from my previous phone! I also like to play domino's and pool.
Value
4 out of 5
4
Response from Samsung USBy R&R, July 25, 2025
Hi Caramelbaby69,
Thanks so much for sharing your experience with the Galaxy A36 5G! It’s wonderful to hear how seamlessly your device supports both your busy days and your relaxing moments. Whether you're staying connected, studying, jamming to music, or capturing special memories, the A36 5G is designed to keep up with everything you do. We’re so glad you’re happy with the camera quality and think the upgrade was a great choice. It’s fantastic to see how you’re making the most of all the features this device offers, hearing how it fits into your life truly makes our day!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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