Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
the phone is overall a good device
on August 4, 2025
Posted by: mbeaman
[This review was collected as part of a promotion.] I to notification drop down menu I do not like the keyboards or the settings menu it's not clear enough oh and I really don't like to phone recorder phone call recorder
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Keep up the great work
on August 4, 2025
Posted by: Crystal
[This review was collected as part of a promotion.] Keep up the great work making galaxy products I prefer galaxy products over any phone products thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Budget phone
on August 4, 2025
Posted by: QUSAGE
[This review was collected as part of a promotion.] Bought this phone because "financially embarrassed" but honestly does everything I've needed it to do. Even the galaxy ai things.
I pay a few games (like mafia city and Pokémon go) and stream a lot of music.
Value
3
Response from Samsung USBy R&R, August 8, 2025
Hello QUSAGE,
Thanks for sharing how you’ve been using the Galaxy A36 5G! We’re happy to hear it’s helping you stay connected, whether you’re gaming, streaming music, or just going about your day. While it doesn’t have Galaxy AI, it does come with smart tools powered by One UI that work quietly behind the scenes to boost your experience. Features like Device Care, Adaptive Battery, and Smart Suggestions make sure your phone keeps up with your needs. It’s awesome to see the A36 5G supporting you in staying productive, entertained, and connected. Thanks for being part of the Galaxy family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thanks for sharing how you’ve been using the Galaxy A36 5G! We’re happy to hear it’s helping you stay connected, whether you’re gaming, streaming music, or just going about your day. While it doesn’t have Galaxy AI, it does come with smart tools powered by One UI that work quietly behind the scenes to boost your experience. Features like Device Care, Adaptive Battery, and Smart Suggestions make sure your phone keeps up with your needs. It’s awesome to see the A36 5G supporting you in staying productive, entertained, and connected. Thanks for being part of the Galaxy family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product makes life easier
on August 4, 2025
Posted by: LittleJon42
[This review was collected as part of a promotion.] I use it to surf the web and social media make calls and directions to places
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has incredible features
on August 4, 2025
Posted by: Lovthisphone
[This review was collected as part of a promotion.] I use my phone functions to help connect to my social media, track, and market my business, I use the AI option to help build my website. And to answer business and legal questions, I use my phone to connect with vendors, and monitor visitors to my website.
In my down time I use my phone to talk with family.
In my down time I use my phone to talk with family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the features of this phone.Galaxy AI.
on August 4, 2025
Posted by: Luvtosave
[This review was collected as part of a promotion.] Galaxy AI,is the,best phone I've owned yet.Dropped it several times now,and still not a scratch on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a great battery and settings
on August 4, 2025
Posted by: Carlos
[This review was collected as part of a promotion.] This phone has helped me be able to do alot when I need to because of the big gb storage and I love samsung products when they do come out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not a bad phone...
on August 4, 2025
Posted by: Babygirl46107
[This review was collected as part of a promotion.] Has a nice size screen and a decent camera, also thin so it's comfortable in hand.
Value
3
Response from Samsung USBy R&R, August 8, 2025
What’s up Babygirl46107,
Thanks so much for sharing your thoughts on the Galaxy A36 5G! We are glad to hear you’re loving the sleek design, big screen, and solid camera. It really is a great phone for staying connected and capturing those special moments.
Designed for comfort and performance, the A36 5G offers a smooth experience, and we love how easy it is to use and carry around. It’s awesome to see how different people appreciate the perfect mix of style and function in this phone!
Thanks again for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for sharing your thoughts on the Galaxy A36 5G! We are glad to hear you’re loving the sleek design, big screen, and solid camera. It really is a great phone for staying connected and capturing those special moments.
Designed for comfort and performance, the A36 5G offers a smooth experience, and we love how easy it is to use and carry around. It’s awesome to see how different people appreciate the perfect mix of style and function in this phone!
Thanks again for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US