Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Amazing I love it
on August 12, 2025
Posted by: Vanessa502
[This review was collected as part of a promotion.] I love the galaxy phone I had it for more the 5 years
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is extremely useful and unbreakable!
on August 12, 2025
Posted by: Prettyboy247
[This review was collected as part of a promotion.] This product has the galaxy AI features, and is very durable with the military grade desing with water resistant upto 3.3 meters of water and it has dust protection so there's no worries with speakers on the product! And the gorilla glass is scratch resistant ive dropped my phot on accident a couple times and no cracks or scratches what so ever! I highly recommend this phone for a family member or friend who is serving our country!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love my new phone
on August 12, 2025
Posted by: KelYea
[This review was collected as part of a promotion.] I love my camera features and the clear picture it gives
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features on my galaxy a 36
on August 12, 2025
Posted by: Tattoo
[This review was collected as part of a promotion.] The Ai on my device is a tremendous help to me
I use my device everyday for personal and business
I use my device everyday for personal and business
Value
5
Written by a customer while visiting Samsung US
Posted by: SoylaNY
from New York
Expertise:Intermediate
Verified Purchase:Yes
The variety of options in setup can be dizzying, but it's sleek and great looking and easy to use. The sound is outstanding and it connected with all my pheripherals without any issues.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Designed perfect to fit the adult hand whone hande
on August 11, 2025
Posted by: Hoosierman4life
[This review was collected as part of a promotion.] This device has the right length, width, screen size and weight as well as having 5g, the newest android version made by the best phone makers, SAMSUNG, my only default with it is it gets stuck sometimes on the landscape mode and will not turn back for a good 15 seconds or so. This phone also has some defect as 2 days after buying it I started getting "unplug charger notifications" that device was hot, then it detects water and cord was bad but after buying new cords it still does it 2 out of 10 times plugging it in. I can not wait to finally have metro TMobile take it back so I can try to get a zfold or new note. I had a note 10 plus and it'wAs best phone hands down I've ever owned or used. I hope I win I'd give it all right back to you for a new phone...
Value
3
Response from Samsung USBy R&R, August 15, 2025
Howdy Hoosierman4life,
We appreciate you sharing your experience with the Galaxy A36 5G. This model combines an ergonomic design with a comfortable grip, a vibrant display, and the speed of 5G to keep you connected wherever you go. Running the latest Android version within Samsung’s One UI, it’s designed to offer a smooth, intuitive experience whether you’re browsing, streaming, or multitasking.
With features like Adaptive Battery for long-lasting power, advanced display settings, and durable build quality, the Galaxy A36 5G brings together style, performance, and everyday practicality. It’s a device built for comfort in the hand and reliability in your daily life.
Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
We appreciate you sharing your experience with the Galaxy A36 5G. This model combines an ergonomic design with a comfortable grip, a vibrant display, and the speed of 5G to keep you connected wherever you go. Running the latest Android version within Samsung’s One UI, it’s designed to offer a smooth, intuitive experience whether you’re browsing, streaming, or multitasking.
With features like Adaptive Battery for long-lasting power, advanced display settings, and durable build quality, the Galaxy A36 5G brings together style, performance, and everyday practicality. It’s a device built for comfort in the hand and reliability in your daily life.
Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
No comparison to the S class
on August 11, 2025
Posted by: BokehKai
[This review was collected as part of a promotion.] I have been using Note 10 plus for several years. I love the capability of memory card slot for me to download pictures to my phone. It was flawless in anyway until I accidentally broken the screen. Samsung has stop supplying updates to the phone as well.
So I thought I would upgrade a new Samsung phone. While I have good experience with another brands around the same price range. I thought Samsung's phone must be much better. I made a fool out of myself.
A36 is a good phone if you want to call and receive calls. That is it. Everything else is not as smooth compared to my Note 10 plus or other brand I purchased around the same cost. The phone A36 is laggy, secure folder is much harder to use. Interface is no match to the S series.
My opinion is to stick to S series and stay away from this A series phone. I called in and wanted to return it but I pass the return day by few hours. I guess I am stuck with it for a while.
I may seek other alternatives since same price phone cannot deliver half of the performance compares to other brand phone. And btw, this phone has an awful trade in value. So again, stay away.
Value
1
Response from Samsung USBy R&R, August 15, 2025
Hi BokehKai,
Thanks so much for sharing your thoughts on the Galaxy A36 5G! It's designed to bring you reliable performance with a sleek look, a bright display, and dependable connectivity for your everyday needs like calling, messaging, and browsing. Plus, with its 5G speed, you get instant downloads and smooth streaming wherever coverage allows.
Even though the Galaxy A36 is part of our straightforward A Series, it still packs iconic Galaxy features like a vibrant screen, Adaptive Battery for all-day use, and the easy-to-navigate One UI interface. For many users, it’s a perfect mix of functionality and style in a simple, streamlined design.
Thanks for being a valued part of the Samsung family!
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for sharing your thoughts on the Galaxy A36 5G! It's designed to bring you reliable performance with a sleek look, a bright display, and dependable connectivity for your everyday needs like calling, messaging, and browsing. Plus, with its 5G speed, you get instant downloads and smooth streaming wherever coverage allows.
Even though the Galaxy A36 is part of our straightforward A Series, it still packs iconic Galaxy features like a vibrant screen, Adaptive Battery for all-day use, and the easy-to-navigate One UI interface. For many users, it’s a perfect mix of functionality and style in a simple, streamlined design.
Thanks for being a valued part of the Samsung family!
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A- Series Product Review
on August 10, 2025
Posted by: DdubbyaYo83
[This review was collected as part of a promotion.] The Samsung Galaxy A- Series phones are the most bang for your bucc phones ive came across so far in the lower end Samsung phone lineup!!!!!
The Galaxy Ai is phenomenal and extremely handy to have!!!!!
The Galaxy Ai is phenomenal and extremely handy to have!!!!!
Value
5
Written by a customer while visiting Samsung US