Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
It's ok most of the time.
on August 19, 2025
Posted by: 118867
[This review was collected as part of a promotion.] It freezes up on me alot and I have to end up cutting it off and back on to get it back right. But I'm satisfied with the purchase overall.
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hello There,
Thank you so much for reaching out and sharing how your Galaxy A36 5G is working for you! We're so happy to hear you're enjoying your device and all its features. If you ever notice it slowing down a bit, a quick optimization can help. Just go to Settings, swipe to and tap Device care, then tap Optimize now and hit Done. For more tips, feel free to check out the online article linked below. We really appreciate your review and hope you continue to love your device. Thanks for choosing Samsung, we’re glad to have you as part of our community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you so much for reaching out and sharing how your Galaxy A36 5G is working for you! We're so happy to hear you're enjoying your device and all its features. If you ever notice it slowing down a bit, a quick optimization can help. Just go to Settings, swipe to and tap Device care, then tap Optimize now and hit Done. For more tips, feel free to check out the online article linked below. We really appreciate your review and hope you continue to love your device. Thanks for choosing Samsung, we’re glad to have you as part of our community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I've had a great experience with my new phone
on August 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My grandbaby uses my phone to play games and watch a lot of videos
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A36 has some great features
on August 19, 2025
Posted by: SteadyEddie
[This review was collected as part of a promotion.] Internet searching is easy and reliable with the Galaxy AI capability.
The phone takes great photos.
The phone takes great photos.
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hi there SteadyEddie,
Starting off by saying: What a great pic! It’s always exciting to hear when a device like the Galaxy A36 5G delivers! Whether it’s the speed, camera, or sleek design, you deserve tech that keeps up. With features like Awesome Intelligence making your user experience just that much smoother. Thank you for taking the time to leave such a glowing review. Thanks for being a Samsung fan where Excellence meets innovation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Starting off by saying: What a great pic! It’s always exciting to hear when a device like the Galaxy A36 5G delivers! Whether it’s the speed, camera, or sleek design, you deserve tech that keeps up. With features like Awesome Intelligence making your user experience just that much smoother. Thank you for taking the time to leave such a glowing review. Thanks for being a Samsung fan where Excellence meets innovation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Very up to date new accommodations love my "galaxy
on August 19, 2025
Posted by: Sissy22
[This review was collected as part of a promotion.] "Galaxy al" is a great addition to the Samsung devices and the quality and up to date applications are very well designed.
Value
3
Response from Samsung USBy R&R, August 21, 2025
Bonjour Sissy22,
Thank you for sharing your feedback on the Galaxy A36 5G. It’s great to hear that you’re loving the modern design and the addition of Galaxy AI. Features like these are made to add convenience and intelligence to your daily tasks, making your device experience smoother and more future-proof. Your comments about the quality and applications reflect exactly what we aim for; blending innovative technology with practical features that adapt to your needs. We’re happy to know your Galaxy A36 5G is a valuable part of your everyday life, and we look forward to continuing to improve and introduce new features that make each new version even better. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A36 5G. It’s great to hear that you’re loving the modern design and the addition of Galaxy AI. Features like these are made to add convenience and intelligence to your daily tasks, making your device experience smoother and more future-proof. Your comments about the quality and applications reflect exactly what we aim for; blending innovative technology with practical features that adapt to your needs. We’re happy to know your Galaxy A36 5G is a valuable part of your everyday life, and we look forward to continuing to improve and introduce new features that make each new version even better. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've had so far
on August 19, 2025
Posted by: Gpapers
[This review was collected as part of a promotion.] The phone I have is fantastic the features are second to non and the camera 📷 is to die for but the A.I. is a great help to me and anyone that may not be that tech savvy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A36 5G smartphone
on August 19, 2025
Posted by: John318
[This review was collected as part of a promotion.] Have been using this phone for 3 months.
Over all good device has a great battery .
AI is Good overall still has some bugs will not respond sometimes. Face ID does not work most of the time. Wireless charger would be nice .
Over all good device has a great battery .
AI is Good overall still has some bugs will not respond sometimes. Face ID does not work most of the time. Wireless charger would be nice .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on August 19, 2025
Posted by: DarknessUnbound
[This review was collected as part of a promotion.] I absolutely love this phone. It is faster and seems more durable than my old Motorola. The Galaxy AI is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Recently updated from the Galaxy A16.
on August 19, 2025
Posted by: Yvonnecreasy75
[This review was collected as part of a promotion.] Let me say, I am impressed with this device. I recently upgraded my A16. It has Galaxy AI. it's faster than the Galaxy A16. Very much recommend the Galaxy A36.
Value
5
Written by a customer while visiting Samsung US