Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
I love my A36. I chose it because it's a bargain.
on October 14, 2026
Posted by: Flufyyz
[This review was collected as part of a promotion.] I chose the galaxy A36 because of all the features you guys were able to put into this phone for the price. The camera system is amazing for the price and i have been able to get some great photos. I also love the AMOLED screen, with the 6.7 in screen I can watch social media and movies great. the screen is also very bright and works pretty well in the daylight for a OLED screen. the battery works great, it easily lasts the whole day with plenty power left. The overall look of the phone is great and the frame look really good for being plastic. So I think this phone is amazing for being a budget phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung GALAXY A36 ReView
on October 14, 2026
Posted by: PWadeHolyGhostMusic
[This review was collected as part of a promotion.] I Chose,
Samsung as my #1 phone brand year after year. The Galaxy A36 takes incredible pictures both front and back cameras i give 4 stars. The operating system is super fast i give 4.5 stars.
The overall quality of the phone I give 5 stars.
This is why I chose Samsung.
Excellent phones.
Samsung as my #1 phone brand year after year. The Galaxy A36 takes incredible pictures both front and back cameras i give 4 stars. The operating system is super fast i give 4.5 stars.
The overall quality of the phone I give 5 stars.
This is why I chose Samsung.
Excellent phones.
Value
4
Response from Samsung USBy R&R, October 16, 2026
Hey there PWadeHolyGhostMusic,
Thank you for sharing your why you chose your Galaxy A36 5G. The Galaxy A36 5G delivers a vivid Super AMOLED display, responsive everyday performance, and a versatile camera system for capturing photos from both sides of the phone. It is great to hear that the cameras, operating system, and overall build quality have all stood out in your experience. That combination helps make the Galaxy A36 5G a strong everyday Galaxy companion. Thank you for continuing to choose Samsung!
-Ty
Samsung Support
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Thank you for sharing your why you chose your Galaxy A36 5G. The Galaxy A36 5G delivers a vivid Super AMOLED display, responsive everyday performance, and a versatile camera system for capturing photos from both sides of the phone. It is great to hear that the cameras, operating system, and overall build quality have all stood out in your experience. That combination helps make the Galaxy A36 5G a strong everyday Galaxy companion. Thank you for continuing to choose Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I never liked Samsung, until....
on October 14, 2026
Posted by: LizzyLouLou
[This review was collected as part of a promotion.] I chose, perhaps out of lack of other options, to purchase my Samsung Galaxy A36. For a long time my husband swore by Samsung but I very much prefered Motorola. After my daughter broke my Moto Edge 2024, I was left without many options within the price range I had budgeted. So, hesitantly, I purchased my A36. I had eased my apprehension by evaluating the durability of my husband's A16. I knew that until his Samsung, nothing less than military grade could survive more then a month with him. So I knew at least it was sturdy. What I did not know was how I could have excessive amounts of windows open without the phone lagging even slightly. As a mother of 5 and a online University student, this was super important and nothing less then magical. I also had no idea that the storage on the phone was half what my Edge had been, yet seemed to hold so much more. The wifi signal, where my Edge had stopped picking it up, was still strong with my A36. Downloads felt like I ke they took half the time and buffering when streaming was non-existant. Not to mention gaming was literally seamless! Needless to say, I consider myself converted. 'Affordable and functional' is simply a long-ago-fantasy turned every-day-reality with my Samsung Galaxy A36. When I chose my A36, I had no idea that it would be as if 'Sleek and sylish' had met ' fast and functional' and had a baby! Now, I couldnt picture life without it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Okay phone
on October 12, 2026
Posted by: Sunmonkey
[This review was collected as part of a promotion.] I've had my A36 5G for almost a year, and it's not a bad phone. It does everything I need it to do. I make clear phone calls. I do my banking quickly, and I can check my email easily. I chose this phone because my A53 5G stopped working after 2 years and I needed something quick and inexpensive. This phone delivers. My only complaint, is the camera. It takes nice clear pictures and video, but if I send a video to my email or even my wife, it comes out pixelated and grainy. I take a lot of nature pictures in parks and at beaches.
Other than that, it's a pretty good phone.
Other than that, it's a pretty good phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I chose galaxy devices at all times the best phone
on October 12, 2026
Posted by: Bosslady
[This review was collected as part of a promotion.] I chose galaxy devices at all times I love GALAXY PHONES THE BEST PHINES OF ALL TIMES TO ME THERE WAY BETTER THAN IPHONES IFNU ASK ME.....HOPEFULLY ILL WIN THE SWEEPSTAKES SO I CAN UPGRADE MY GAXALY A36..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my A36! The phone have everything I need
on October 12, 2026
Posted by: Wmplee
[This review was collected as part of a promotion.] I received my phone almost a year ago and I don't see myself getting another phone that's not made by Samsung. Almost my entire family has one but my A36 makes the lot of them a little jealous lol. Very easy to use, connects to almost anything. Plenty of useful tabs, it's just the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The a37 has better camera than the a16
on October 12, 2026
Posted by: VioletRose
[This review was collected as part of a promotion.] I chose the Samsung a37 5g because of the promotion that they had going on with my carrier. The battery is not great it gets very hot when it charges, does not last all day, it needs a specific charger to charge. Overall the phone works very well very fast but the camera has problems focusing it's very annoying. All in all it would not say it was worth the price but one excellent thing about it is I have dropped it on the concrete numerous times and the glass has not cracked at all
Value
3
Response from Samsung USBy R&R, October 14, 2026
Hello VioletRose,
Thank you for sharing your reasons for choosing the Galaxy A36 5G. This device features a 6.7-inch Super AMOLED display, a 5,000 mAh battery, and an upgraded camera system designed for capturing everyday photos and videos. We appreciate your feedback on the phone's speed and durability, as well as your experiences with battery life, charging temperature, and camera focus.
While some warmth can occur during charging, it's important to disconnect the charger and allow the phone to cool down if it becomes excessively hot. For improving camera focus, consider cleaning the lenses, checking the shooting distance, resetting the camera settings, and ensuring that the software is up to date. Thank you for sharing your experience with Samsung!
Samsung Galaxy device may appear to be charging slowly or not charging at all
https://www.samsung.com/us/support/troubleshoot/TSG10013245/
How to prevent overheating when using your Samsung Galaxy device
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your reasons for choosing the Galaxy A36 5G. This device features a 6.7-inch Super AMOLED display, a 5,000 mAh battery, and an upgraded camera system designed for capturing everyday photos and videos. We appreciate your feedback on the phone's speed and durability, as well as your experiences with battery life, charging temperature, and camera focus.
While some warmth can occur during charging, it's important to disconnect the charger and allow the phone to cool down if it becomes excessively hot. For improving camera focus, consider cleaning the lenses, checking the shooting distance, resetting the camera settings, and ensuring that the software is up to date. Thank you for sharing your experience with Samsung!
Samsung Galaxy device may appear to be charging slowly or not charging at all
https://www.samsung.com/us/support/troubleshoot/TSG10013245/
How to prevent overheating when using your Samsung Galaxy device
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing is wrong here
on October 11, 2026
Posted by: TheUsefulIdiot
[This review was collected as part of a promotion.] I chose the A37 5g after reading the many positive reviews of it (along with a few neutral reviews).
People, the phone just works. The screen is sufficiently bright in most light. The sound and cameras work well. The memory and processor speed up ordinary tasks (updates, security scans).
This phone will be supported until 2032, which is a fantastically long window of aupport.
You can quibble about the design in that it hasn't improved, sure. I say don't fix what isn't broken.
Value
5
Written by a customer while visiting Samsung US