Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(2,114 Reviews)
Open Ratings Snapshot
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5 out of 5
5
It's very easy to use. It's so much i can do
on August 19, 2025
Posted by: Drkew79
[This review was collected as part of a promotion.] And the Galaxy A1 makes it's so easy for me. I be watching movies, on YouTube. And it's so easy to send messages. I really encourage you to try it out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has simple easy features.
on August 19, 2025
Posted by: HaiDForrBur
[This review was collected as part of a promotion.] "My Samsung phone's integrated AI capabilities have significantly enhanced my productivity. These features streamline professional tasks, simplify email composition, and facilitate efficient completion of daily activities. The AI's ability to learn my individual patterns and needs is particularly valuable for accomplishing tasks effectively.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is phenomenal for me. It's great speed.
on August 19, 2025
Posted by: Hawkeye
[This review was collected as part of a promotion.] Best phone I have ever had. I would recommend it to anyone. Great graphics, great speed, great service Galaxy AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Basic phone
on August 19, 2025
Posted by: kwmetalfan
[This review was collected as part of a promotion.] It serves its purpose. Not much internal storage. Slow to unlock 80% of the time. SystemUI crashes a few times a week. Decent battery life though.
Value
3 out of 5
3
Response from Samsung USBy R&R, August 22, 2025
kwmetalfan,
Thank you for sharing your thoughts on the Galaxy A36 5G. We’re glad to hear you find the battery life reliable; that’s something many Galaxy users appreciate for staying connected on the go. We also understand you mentioned slower performance and storage limitations. The Galaxy A series is designed to balance key features, durability, and accessibility while still providing the core Galaxy experience. If you notice your device slowing down over time, consider optimizing it. Go to Settings, swipe to and tap Device care, tap Optimize now, then tap Done. Check out the article linked below for troubleshooting steps if your device is slowing down. Your feedback helps us improve the A series for smoother performance and new options in the future. Thanks for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/

-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good phone works well battery lasts all day5G
on August 19, 2025
Posted by: Shalambo
[This review was collected as part of a promotion.] Love watching movies and the web browsing is very good downloading apps is very good timer alarm clock everything works fine on this phone pictures very good camera on the front very good battery lasts all day I would recommend this phone to anyone who ever needed one very good has a lot of features keeps your tasks reminders everything up to date calendar up today it's just an overall very good phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 19, 2025
Posted by: Tattoo13
[This review was collected as part of a promotion.] Getting better with the AI,never had anything like it before. I love playing little games and this phone is great for whatever I want or need it to do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Is all nice i love it
on August 19, 2025
Posted by: alejandro52
[This review was collected as part of a promotion.] I use my phone for watching you tube and listen to radio ,and it sounds so clearly when on call.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This Phone is a Good Product With many different u
on August 19, 2025
Posted by: Sparkle
[This review was collected as part of a promotion.] I Enjoy my Samsung Device by streaming and playing games. I always use my device for reminders . I listen to Music and Monitor my Walking
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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