Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(2,114 Reviews)
Open Ratings Snapshot
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5 out of 5
5
Awesome device!
on September 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Very durable! Awesome Features!! An all around affordable device that lasts!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product is exactly right for me!
on September 15, 2025
Posted by: Taylor86
[This review was collected as part of a promotion.] My Galaxy A35 phone is exactly what I needed. For me. I am not one for all the extras, even though if I were this would still be the phone for me too. My Galaxy works just right for my very simple, yet important needs. Its user friendly. As well as technology up to date.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A36 5G great Phone.
on September 12, 2025
Posted by: ray4047
from Northeast Georgia
Expertise:Intermediate
Verified Purchase:Yes
Really like this phone, it's fast does everything I need and want, still learning to use it, way diffferent from my A20,
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R, October 9, 2025
Appreciate the feedback, ray4047,
It’s great to hear that your Galaxy A36 5G has surpassed your expectations. The Awesome Intelligence is one of our proudest innovations. We're glad you've upgraded from your Galaxy A20. Thank you for your review. We value your loyalty to Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great battery life, very durable.
on September 10, 2025
Posted by: Shesamsung24
[This review was collected as part of a promotion.] I use my Samsung device for anything and everything I do throughout the day like making phone calls , streaming, audio, & organizing important information love every feature on this phone.
Very well made
Value
5 out of 5
5
Response from Samsung USBy R&R, September 11, 2025
Hello Shesamsung24, Thank you so much for reaching out and sharing your thoughts on your Galaxy A36 5G! It’s wonderful to hear that the battery life has met your expectations, especially with the 5000 mAh; it’s designed to last through busy days. Made to withstand everyday use, your device is the perfect companion whether you're working or enjoying entertainment. With its immersive 6.7″ FHD+ Super AMOLED display, a smooth 120 Hz refresh rate, and up to 1,200 nits peak brightness, you can enjoy sharp visuals and clear viewing even in bright daylight. We truly appreciate your kind words and are grateful to have you as a valued member of the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
refresh lag and freezing
on September 7, 2025
Posted by: Tigger
Expertise:Intermediate
Had to upgrade due to a lot of apps requiring a newer operating system. Had a Galaxy S9 so I compared phone to that as it was meeting my needs. The A36 5G seem to meet my wants. After getting it I find a lot of stuttering and refresh lag over all apps. Some apps just freeze which never happened on the S9.
It is frustrating as my S9 had a lot less Ram and Memory but still ran smooth even though I almost maxed out the memory.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R, September 8, 2025
Hey there Tigger, Thank you for sharing your thoughts on your Galaxy A36 5G! If you are experiencing lag, please know you can optimize your device for better performance. The Quick Optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. You can also improve your device’s memory and storage; check out the online article linked below to learn more. We appreciate your review. Thank you for choosing Samsung. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone upgrade for me
on September 4, 2025
Posted by: Cindy
Verified Purchase:Yes
Great phone. Fast, easy set up. Great sound. Charges fast.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R, September 4, 2025
Hola Cindy, The Galaxy A36 5G was designed to make everyday tasks easier, and it’s great to see you getting the most out of it. Thank you for letting us know how your Galaxy experience is going. Thank you for choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My gal- axy A36 review
on September 3, 2025
Posted by: Takenbyforces
[This review was collected as part of a promotion.] I am holding my Galaxy A36 in my hand right now typing my review. It feels good, I barely need to tap each keystroke and I feel the happiest part slightly too. I don't mind typing more with the screen sensitivity and feel. The ram kicks in and every return or link I hit does it's job quickly and without error. The capabilities are well rounded (NFC, step counting, GPS and such. My battery is charging quickly and I still have other things I want to download with it's plentiful internal storage of 164 gigabytes. The cameras are powerful and my phone is better looking than some of the phones held by women within my scope.;)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good
on September 3, 2025
Posted by: Gebrialz
from New york
Expertise:Expert
Verified Purchase:Yes
very good team light and easy to handle thank you ............... ..........
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R, September 4, 2025
Hello and welcome Gebrialz, Thank you so much for your kind words! We’re delighted to hear that your Galaxy A36 5G has been a smooth and satisfying experience. We hope you keep enjoying all the fantastic features your device offers and see it as a beloved part of your tech collection. We truly appreciate your review and are grateful that you've chosen Samsung. Thank you again! -Ty
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Written by a customer while visiting Samsung US
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