Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
This product is very durable.
on September 7, 2026
Posted by: TheQueenLeigh
[This review was collected as part of a promotion.] Im glad I chose this the A37 its a very durable device. I have dropped it on asphalt and everything and is not cracked or broken at all.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very durable.
on September 7, 2026
Posted by: Thequeenleigh
[This review was collected as part of a promotion.] Great for playing games and streaming videos. My device has not slowed down at all nor does it glitch out. Overall its a great device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung
on September 7, 2026
Posted by: ATHOMPSON6330
[This review was collected as part of a promotion.] I chose my Samsung galaxy because it's a brand I can trust. I love it's features and it's not difficult to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great basic phone
on September 7, 2026
Posted by: Jonnyb
[This review was collected as part of a promotion.] I chose the samsung a36 because I was looking for a Samsung that fit my needs. I don't play games, so I didn't need the extra bells and whistles of a flagship samsung. Have used Samsung ever since the note 3 and have never been let down!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung
on September 7, 2026
Posted by: AshTheStylist
[This review was collected as part of a promotion.] I choose my Samsung device because it's reliable. I see so many people with their garbage iPhones, which to me is a glorified camera. I choose my Samsung device because of its functionality, its durability and its usefulness in my home and work life. I choose Samsung, the best devices I've ever used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone so far
on September 3, 2026
Posted by: Tonytofunny
[This review was collected as part of a promotion.] I've been needing a brand new phone and I am so happy I chose the Galaxy A36 5G it fits good in my hands and is very responsive
Value
5
Response from Samsung USBy R&R, September 4, 2026
Hola Tonytofunny,
Thank you for sharing your reasons for choosing the Galaxy A36 5G. The Galaxy A36 5G combines responsive performance, a comfortable design, and smooth 5G connectivity, providing an enjoyable everyday experience. We are glad to hear that it feels great in your hands and meets your expectations for responsiveness. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your reasons for choosing the Galaxy A36 5G. The Galaxy A36 5G combines responsive performance, a comfortable design, and smooth 5G connectivity, providing an enjoyable everyday experience. We are glad to hear that it feels great in your hands and meets your expectations for responsiveness. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great feature.
on September 1, 2026
Posted by: Shahani
performance and Displa Also camera Ai feature and long Major update and one UI so Good Gemini I love that
Response from Samsung USBy R&R, September 2, 2026
Greetings Shahani,
The Galaxy A36 5G brings together a vibrant display, capable camera features, and helpful AI tools for a smooth everyday experience. We are thrilled that its performance, One UI software, and Gemini features have impressed you. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A36 5G brings together a vibrant display, capable camera features, and helpful AI tools for a smooth everyday experience. We are thrilled that its performance, One UI software, and Gemini features have impressed you. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Has been a Great way to learn the Android system
on August 28, 2026
Posted by: r3ddawg77
[This review was collected as part of a promotion.] I chose to get the Samsung A36 series cause it was a budget friendly way for me to get a better phone upgrade from the ZTE I was learning on since I am on a fixed income due to disabilities I have to deal with daily in life, I have finally started to learn what Samsung pass etc does this has been a Great experience to learn it with, it does lag little on a good wifi connection everyone in awhile but is a Great Product as a beginner learning apps etc.
Value
4
Response from Samsung USBy R&R, August 31, 2026
Ahoy r3ddawg77,
Thank you for choosing the Galaxy A36 5G! Its user-friendly Android experience, convenient Samsung Pass features, and reliable performance make it an excellent device for exploring new apps. We appreciate your feedback regarding occasional lag, even with a strong Wi-Fi connection. Thank you for continuing to learn and grow with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy A36 5G! Its user-friendly Android experience, convenient Samsung Pass features, and reliable performance make it an excellent device for exploring new apps. We appreciate your feedback regarding occasional lag, even with a strong Wi-Fi connection. Thank you for continuing to learn and grow with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US