Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Great screen
on September 15, 2025
Posted by: Matikaraver95
[This review was collected as part of a promotion.] Galaxy ai has help me answer all my questions needed for me and the phone it self is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on September 15, 2025
Posted by: Meriphone
[This review was collected as part of a promotion.] Galaxy AI is a very reliable phone..the game quality is perfect, great picture quality when streaming and great sound quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best option
on September 15, 2025
Posted by: Brilly887
[This review was collected as part of a promotion.] My Samsung is reliable and has the best features, the Samsung ai is easy to use and convenient. I would recommend Samsung to everyone and even go as far to say , it's the only phones worth there price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone got ran over and still worked
on September 15, 2025
Posted by: Mldlemaster
[This review was collected as part of a promotion.] When I do my TikTok it's right on every time the phone has the best graphics app every thing is a okay
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not really was sold a defective phone
on September 15, 2025
Posted by: NyLatina65
[This review was collected as part of a promotion.] I'm not to fond of AI actually too many are being done with it when they try to scam people
Value
3
Response from Samsung USBy R&R, September 16, 2025
Hey there NyLatina65, Thank you for reaching out and sharing your thoughts on your Galaxy A36 5G. While it has many essential features, the Galaxy A16 5G does not include Galaxy AI features, but it offers helpful tools to keep your experience smooth and reliable. If you'd like to share more about your experience, feel free to contact our Samsung Support Team for further assistance. Thank you for your review; we appreciate you choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Im extremely unsatified with the camera quality
on September 15, 2025
Posted by: Allycat
[This review was collected as part of a promotion.] This Gakaxy doesnt have the storage space if your a photo person..
Also meta AI pops up constanly , interupting music, maps ect.
The camera on this phone is so bad. I would never suggest this phone to anyone.
Also meta AI pops up constanly , interupting music, maps ect.
The camera on this phone is so bad. I would never suggest this phone to anyone.
Value
1
Response from Samsung USBy R&R, September 15, 2025
Hey there Allycat, Your observations on performance are helpful. The Galaxy A36 5G Series is built with smart features that optimize everyday use, and your feedback helps us understand where expectations meet real-world needs. You do have the option for virtual storage or to utilize Samsung Cloud as a storage option as well. While we understand the camera is not meeting your expectations, it may be a good idea to check out the article linked below that details different camera modes to help you get the best shot every time. Thank you for your glowing review. We appreciate you choosing Samsung. Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543
-Ty
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https://www.samsung.com/us/support/answer/ANS10004543
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Miles2002
[This review was collected as part of a promotion.] Love using my phone for taking pictures or videos at events/personal and the crisp clear sound with no feedback while having conversations. Not to mention the various different settings
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on September 15, 2025
Posted by: MadiTheRaven
[This review was collected as part of a promotion.] I use this phone for my day to day, I love the Samsung TV app and that I can do anything on the go or at home. The galaxy AI is so intuitive and helps me out when I need a hand. I like that I can use social media, wifi calling and everything you can imagine and have all the games moved to the gaming hub in one place!
Getting this phone set up was so easy and I love the bedtime routines I can implement and have my alarm be all my favorite Spotify songs. I highly recommend it for a fast phone that will do what you need and not slow you down!
Value
5
Written by a customer while visiting Samsung US