Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(2,114 Reviews)
Open Ratings Snapshot
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5 out of 5
5
Great phone!
on September 15, 2025
Posted by: Wootie76
[This review was collected as part of a promotion.] I really like the galaxy phones I will not have anything other than that. The screen is clear, camera is really good and the battery capacity is great! Samsung has the best phones and the A36 is perfect. Not super pricey and has fast speed. Overall I would absolutely recommend this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing photos, good storage, high performance,
on September 15, 2025
Posted by: Play2win
[This review was collected as part of a promotion.] Gemini is leading the search and meeting any age expectations, technology is yours and high recommended AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It has been a amazing phone
on September 15, 2025
Posted by: Nickname
[This review was collected as part of a promotion.] I love this phone. The screen is beautiful and the phone is extremely fast. It has an amazing amount of memory. And the fact it has Samsung AI is amazing I love it. The phone looks like a even more expensive phone. I had a pixel 8 before this and this phone is so much better. The Galaxy AI is so much better than chat gpt
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung has reliable verydurable phone and camera.
on September 15, 2025
Posted by: Bruces1220
[This review was collected as part of a promotion.] It has Galaxy AI and is very reliable. I always have it on.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have a Galaxy A54 5G
on September 15, 2025
Posted by: AndroidGirly
[This review was collected as part of a promotion.] I use my phone for a lot of different things: gaming, streaming movies, listening to music and podcasts, and research. Galaxy Ai and Google Gemini really help. I have always been a Samsung fan and really pleased with my device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice phone
on September 15, 2025
Posted by: Therentacop
[This review was collected as part of a promotion.] I've always been a Samsung fan. I unfortunately had to switch companies for a while but now that I'm back I'm happy to have my Samsung back
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Gemini features big storage space 130 amazing
on September 15, 2025
Posted by: Jorgej213405
[This review was collected as part of a promotion.] I use my phone for everything my Galaxy 36 it works when I needed the most it can happen has a very wrong life span for a battery wise as well as is easy to understand how to use it how many errors and it's easier to understand how to connect from like TVs other what devices and stuff with window link as well as Gemini this very good overall mobile data as well as storage is 130 size is really good overall a long-term fall but then it goes Galaxy 37 I'm going to buy the next one
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
This is the worst galaxy we have ever had. The cam
on September 15, 2025
Posted by: Bobcat525
[This review was collected as part of a promotion.] Your Galaxy Ai is just a waste of memory. The camera is about the only thing decent on this phone. Charging is another major problem. Mine charges in just over an hour. Wife's phone takes over two and a half hours to charge and has done that ever since the second charge.
Value
1 out of 5
1
Response from Samsung USBy R&R, September 16, 2025
Howdy Bobcat525, Thank you so much for sharing your experience with your Galaxy A36 5G! It's wonderful to hear that the camera quality stands out for you. The triple 50MP camera, coupled with smart editing tools, really lets you capture and enhance your photos and videos beautifully. For more helpful tips, be sure to check out the online article linked below. While Galaxy AI isn't available on the A Series, this lineup still gives you access to many of Samsung’s exciting innovations that simplify everyday life. When you're charging your device and your wife's, remember to close background apps and turn off any power-hungry applications for a quicker charge. Adaptive Fast Charging makes this process even faster, just connect your compatible device with the supporting charger included in the box and enable Fast Charging in Settings under Battery and Charging. For more tips on getting the most out of your battery, check out the online article linked below. We truly appreciate your kind review and thank you for making Samsung your trusted brand! Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/

Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/

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Written by a customer while visiting Samsung US
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