Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(2,114 Reviews)
Open Ratings Snapshot
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5 out of 5
5
My lovely android
on September 15, 2025
Posted by: Niecey
[This review was collected as part of a promotion.] My lovely android gets me through a rough day. It brings me joy at times I am in a slump. I go on a app and be able to just play a good game, watch a movie or two in peace, the graphics on here is marvelous compared to my last phone, I can set my calendars for specific things that I didn't know was an option. And lastly I can communicate with my family different ways (calling, texting, video chats from different people, & platforms).
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is good phone, limited for the price.
on September 15, 2025
Posted by: Adventurer
[This review was collected as part of a promotion.] For a person my age is simple to operate and learning to navigate.
I do most of my payments using this phone Galaxy A35.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super power
on September 15, 2025
Posted by: Hotblue
[This review was collected as part of a promotion.] I'm so grateful that I have a end low cost phone that meets my needs. The sad part is the head jack feature missing but hey it's super loud . Don't underestimate this A36 Model you still get lost on thousands of hidden features and specs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
The Worst Galaxy Phone Ever
on September 15, 2025
Posted by: CeeCee
[This review was collected as part of a promotion.] The phone is slow. Daily i get a pop up on my phone stating "that (messages, chrome, paypal, samsung notes or whatever im using at the time) is not compatible with the android version I am using." And right after it quits responding. At first I thought something was wrong with the touch screen but it was fine.
Everything on this phone is up to date but this phone is a piece of junk.
Value
1 out of 5
1
Response from Samsung USBy R&R, September 16, 2025
Hello CeeCee, Thank you for sharing your experience with your Galaxy A36 5G. We understand it can be stressful when you're trying to enjoy your device and encounter error messages while accessing different apps. If you see error messages indicating compatibility issues, it might be time to update your device's software. The apps you're trying to use may have been updated, and their data might no longer align with your current software version. More information on how to update your device’s software can be found below. If you need further assistance, please contact our Samsung Support Team. We appreciate you reaching out, and thank you for being part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Next best thing to the S series!
on September 15, 2025
Posted by: Luna100
[This review was collected as part of a promotion.] The Samsung Galaxy A36 has been a fantastic phone for my everyday needs. Its large 6.7-inch AMOLED display with a smooth 120 Hz refresh rate makes watching videos, browsing, and gaming a truly enjoyable experience with vibrant colors and sharp details. The battery life is impressive, easily lasting me through a busy day and quickly powering up with fast 45W charging whenever needed. The 50 MP main camera captures bright, clear photos that are perfect for sharing on social media or keeping memories. Running on the Snapdragon 6 Gen 3 processor with 6 GB of RAM, it handles all my apps and multitasking smoothly, and the Android 15 One UI 7 interface offers a clean, user-friendly experience enriched by Samsung’s features. A standout aspect of the Galaxy A36 is its integration of AI-powered features that enhance everyday use, such as intelligent battery management, optimized camera settings, and personalized app recommendations, all working seamlessly to make the phone smarter and more intuitive. One of the best parts is the promise of six years of software updates, giving me confidence that this phone will stay current and secure for a long time. Overall, the Galaxy A36 combines style, performance, Galaxy AI intelligence, and great value, making it a reliable and enjoyable companion for everyday life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on September 15, 2025
Posted by: TyreseA
[This review was collected as part of a promotion.] This product gave me no issueàs.hhhhhhhhhhhhhhhhhhhhhhh
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung A35
on September 15, 2025
Posted by: Lovecraft
[This review was collected as part of a promotion.] Best product ever Had to use for a phone 📱 great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone is really fast great picture also awesome ao
on September 15, 2025
Posted by: Nattedog9
[This review was collected as part of a promotion.] Awesome only word needed awesome memories set up that can be shared very easily I have had several and I mean several phones in my lifetime and as a avid sports gambler there is no lagging on live sports or live tv. And for the cost were else could you get a phone with the performance the ram and memory these phones have.. I have dropped my several times not a scratch on it I have let it set in sun and it didn't bother it at all. If I had known this phone was so good I would had went this model sooner . Samsung was my first smart phone and now I am back with them after spending 1000a on crapplea and bought a razor that didn't even last a year
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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