Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(2,114 Reviews)
Open Ratings Snapshot
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4 out of 5
4
This product is the best
on September 7, 2026
Posted by: TheMysteryvoid
[This review was collected as part of a promotion.] I chose your device because it has extra security and its harder for people to steal your information and the graphics are great . I love the Gemini feature you guys put on here but it could use some work but I know in the future you guys will work out the kinks I cant wait I find that samsung is the best and I will always stay with you guys thanks for going the extra mile for your customers!!!!!!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It can be Slow
on September 7, 2026
Posted by: Darilik25
[This review was collected as part of a promotion.] I chose this one as an upgrade to my old Motorola. Its not bad it can be alil slow when opening up a few things. For the most part it runs fine and I do alot of work with it and it runs most games with no issues whenever I get a chance to play.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This product is great for multitasking
on September 7, 2026
Posted by: theking2great
[This review was collected as part of a promotion.] This product lags out quite often but it is great for multitasking and the native camera is not very good
Value
3 out of 5
3
Response from Samsung USBy R&R, September 9, 2026
Hello theking2great,

Thank you for sharing your thoughts on the Galaxy A36 5G with us. The Galaxy A36 5G offers excellent multitasking capabilities, a vibrant display, and 5G connectivity to help you manage your daily tasks smoothly. We're glad to hear that multitasking has been a strong point for you. We also appreciate your feedback regarding occasional lag and camera performance, as Samsung is continually working to enhance the overall Galaxy experience. Thank you for choosing Samsung.

Best regards,
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Reliable and smooth everyday device
on September 7, 2026
Posted by: hawkins
[This review was collected as part of a promotion.] When looking for a dependable smartphone that handles everyday tasks with ease, I chose this device and have been very pleased with the overall experience. The bright and smooth display makes scrolling through content and streaming videos enjoyable, while the robust battery easily lasts through a full day of regular use. The build feels sturdy with durable glass on both the front and back, providing great peace of mind. Furthermore, the camera system captures vibrant and clear photos for everyday moments without any complications. It is a solid choice for daily communication, browsing, and entertainment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It is an overall great phone
on September 7, 2026
Posted by: Shrek67
[This review was collected as part of a promotion.] I have had some issues with it. The screen shot sometimes doesn't work and you have to screen shot. The charger port sometimes glitches but very rarely. Other than that it really is a great phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love My Galaxy A36
on September 7, 2026
Posted by: 09072026
[This review was collected as part of a promotion.] I chose the A36 because the phone features are exactly what I was looking for in a phone for my daily life tasks.
I have been a Samsung Galaxy customer from day one and I can't find myself purchasing or using any other line of phones.
Thank You Samsung for always knowing what your customers need and want in their devices. I'm still using my Samsung Pro Buds because they still work like the 1st day my of purchase.
Samsung Girl For Life!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I actually have an a55
on September 7, 2026
Posted by: Jtitak
[This review was collected as part of a promotion.] A55 wasn't on the list of phones, but I love my a55. It was at the time one of the newest phones I could afford that still took an SD card.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
No external memory card allowed
on September 7, 2026
Posted by: Snonii
[This review was collected as part of a promotion.] This phone will be so much greater if it allowed external memory. But because it doesn't have external memory, I can't add my one terabyte memory chip inside of it. What you means I can't store as many videos pictures. And whatnot inside of it. And that to me, is a major disappointment. I learned that at run smooth play. Game smooth, and it's pretty smooth. All around
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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