Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Excellent camera and amazing apps
on September 28, 2025
Posted by: Steppie101
[This review was collected as part of a promotion.] My love for the AI has made it easier to get what I need with ease. I was skeptical about using AI but the galaxy has made my fears disappear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This device works great and durable for normaluse
on September 28, 2025
Posted by: Rawkstar
[This review was collected as part of a promotion.] Daily use normal bumps and dings handles pretty well
Value
3
Response from Samsung USBy R&R, September 29, 2025
Hey there Rawkstar, Thank you for sharing your experience with the Galaxy A36 5G. Many users appreciate how the A36 5G manages daily apps with balance and dependability. We're glad to hear it's performing well for you and handling everything you throw at it. Thank you for your feedback. We're happy to have you as part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is easy-to-use for seniors too
on September 28, 2025
Posted by: Granny
[This review was collected as part of a promotion.] Hi I've been trying this product for several years. This product is enjoyable for seniors like me and my grandchildren. I thank you from the bottom of our hearts. CC
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my new phone
on September 28, 2025
Posted by: Strawolf32
[This review was collected as part of a promotion.] I have a Galaxy A34 5G. It is a great phone . I use it mostly for personal use but I do some business operations on ot as well. With the Galaxy AI on the phone it makes it very user friendly and it takes wonderful pictures. I have found a phone I like for once. It is able to do anything you will need the phone to do. I recommend this product highly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Takes good pictures and works fast
on September 27, 2025
Posted by: Kitten1
[This review was collected as part of a promotion.] I use it to take pictures of nature and I sometimes use it to draw relay watch movies or even play games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has good features and fast charge.
on September 27, 2025
Posted by: Dailyhelpfultool
[This review was collected as part of a promotion.] When I stream movies, my charge does last about max six hours. But when I hear my music or audio from my books, it does last about nine hours. My phone memory get full quickly which is a hassle for me to go through the device and make sure the system isn't an issue anymore. I do like the theme and font styles that is to my liking. Can there be a way to choose particular (default) apps for my preferences instead of having to keep them unused, wasting storage on my device. I don't know if it's my typing during this review but my touchscreen board does seem to keep gitching back and forth from the letters and symbols. When I use the speak to text (voice input) bout my words, is amazing. I do have trouble with updates on certain apps especially ones that I do not know of or what comes with it for my device or what it does it do with the update like the unused apps? During the time of the startup of Gemini, I have been able to use it and greatly had find it as quite useful during my daily activities and helpful reviews, research, and breakdowns on my personal questions of interest and general information about series of various topics.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product is not very good
on September 27, 2025
Posted by: CareBare
[This review was collected as part of a promotion.] This device is not very good. I habe had problems with this device since i got it. I have had other samsung phones that were great. I love samsung products. Galaxy AI is really cool, but I do not like this device. It freezes up sometimes and it's slow.
Value
3
Response from Samsung USBy R&R, September 29, 2025
Ahoy CareBare, Thank you for sharing your thoughts on your Galaxy A36 5G. We value feedback from our users to understand how their devices are performing. The Galaxy A16 5G includes tools to optimize speed and storage. If apps seem slow, consider clearing the cache via Settings, which often yields noticeable improvements. Clearing the app cache acts like a detox for your apps, removing leftover files that may cause lag. To do this, open Settings, swipe to and select Apps, find your app, then go to Storage and tap Clear Cache. For more tips on maintaining your device's performance, please refer to the online article linked below. Thank you for being part of the Samsung community. Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and user friendly
on September 27, 2025
Posted by: Kotalove
[This review was collected as part of a promotion.] Galaxy AI is a strong success for Samsung, transforming their flagship phones from powerful devices into truly intelligent companions.
While some features might be seen as niche or a bit "gimmicky" by certain users, the core tools like Circle to Search, Generative Edit, and Live Translate are genuine game-changers that offer real-world value and significantly enhance the daily mobile experience. If you prioritize cutting-edge productivity and photo-editing tools seamlessly integrated into your smartphone, a Samsung phone with Galaxy AI is one of the best choices available.
While some features might be seen as niche or a bit "gimmicky" by certain users, the core tools like Circle to Search, Generative Edit, and Live Translate are genuine game-changers that offer real-world value and significantly enhance the daily mobile experience. If you prioritize cutting-edge productivity and photo-editing tools seamlessly integrated into your smartphone, a Samsung phone with Galaxy AI is one of the best choices available.
Value
5
Written by a customer while visiting Samsung US