Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(2,114 Reviews)
Open Ratings Snapshot
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5 out of 5
5
Great product
on October 2, 2025
Posted by: Mingobling
[This review was collected as part of a promotion.] I love it its great camera is awesome.The phone is perfect.I love it.I can be happier
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its the best, no problems at all
on October 2, 2025
Posted by: Gambinov
[This review was collected as part of a promotion.] Galaxy AI is so helpful with this device, I highly recommend 100%
Value
5 out of 5
5
Response from Samsung USBy R&R, October 8, 2025
Hi Gambinov,
It’s always rewarding to hear positive feedback about devices like the Galaxy A36 5G! Whether it's about its performance, camera quality, or stylish design—you deserve technology that suits your needs. Although it hasn't fully adopted Galaxy AI yet, Samsung is expanding AI features through Awesome Intelligence, now available on the latest Galaxy A series. This platform provides many AI-powered functions that enhance accessibility, creativity, and efficiency in mobile use. We're glad you're enjoying what your device offers. Thank you for being a Galaxy fan. At Samsung, innovation and quality work together!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The service is great. Thank you.
on October 1, 2025
Posted by: Godschild1983
[This review was collected as part of a promotion.] I use Samsung devices for my business. From my opinion it's the best service.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A huge step up from the A series in my opinion.
on October 1, 2025
Posted by: CaptJoe
[This review was collected as part of a promotion.] The only thing that I don't care about is there is no headphone jack, which is a step back in my opinion.
Unless you have a good set of bluetooth headphones, there is lag in a lot of apps that you like to use. This feature was always a winner in my opinion.And they should make more products with 3.5mm port.
The A36 5G is a brilliant mid range phone well worth the money. It is very close to most every feature available in the galaxy A56 5G.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use go from one screen to the next
on October 1, 2025
Posted by: apolo27
[This review was collected as part of a promotion.] Very good streaming for tv and news services YouTube music
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for the price
on October 1, 2025
Posted by: Dollcore
[This review was collected as part of a promotion.] This phone is incredible for the price! Samsung makes the very best phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
PRODUCT HAS GREAT FEATURES
on October 1, 2025
Posted by: STONECOLD
[This review was collected as part of a promotion.] Galaxy Ai is a great feature for quick response when needing to do something for work, or just leisure.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Recommend
on October 1, 2025
Posted by: TopShelfBeauty
[This review was collected as part of a promotion.] I love it! It's not too heavy or too big.. I really like that I can swipe up on my homscreen button & Samsung tap to pay is immediately ready you go! It has a great camera & great speaker quality. It's sleek & very nice looking. I also like that Galaxy AI is included as well.
The only down side for me is when I put a privacy screen protector on, it is no longer able to read my fingerprint because they moved that feature from the side button to the screen. Would be nice to have the fingerprint function back on the side button.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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