Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Review for. A 36
on September 7, 2026
Posted by: L8zyd8zy
[This review was collected as part of a promotion.] I like the a 36 due to its functionality and price. I have had other Samsung and will always stick with the brand. I choose the a 36 over the a 54 for price
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This the best budget phone out there
on September 7, 2026
Posted by: Breadrobins
[This review was collected as part of a promotion.] I chose this phone because I broke my last phone (a16) and switching yo this one was a upgrade in everyway possible. With this A36 which is still a budget phone has great features like a great camera and editing features and quick response and minimal problems!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the a36
on September 7, 2026
Posted by: Beccag
[This review was collected as part of a promotion.] I choose my Samsung a 36 5g because of how wonderful picture it takes, the memory is great, it does everything I need, and I've never had a problem or a glitch with it at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great phone until..
on September 7, 2026
Posted by: Oversamsung
[This review was collected as part of a promotion.] This was a great, less expensive phone.\nIt was fast, reliable until one morning.I woke up and the inside of my screen had busted and it was like there is an ink pen inside of the phone, and I can't see my screen at all.It'll still ring and it still charges , but I can't see my screen
So then I had to buy another phone and 17, which is the most horrible phone I've ever had in my entire life.It's slow , it freezes all around a terrible phone
So then I had to buy another phone and 17, which is the most horrible phone I've ever had in my entire life.It's slow , it freezes all around a terrible phone
Value
2
Response from Samsung USBy R&R, September 10, 2026
Hi there Oversamsung,
The Galaxy A36 5G features a vibrant display, reliable everyday performance, and 5G connectivity to keep you connected throughout the day. We're glad to hear it initially delivered the speed and reliability you were looking for. We appreciate your feedback regarding the damaged display and loss of screen visibility, as experiences like yours help Samsung improve the durability of Galaxy devices. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Facebook
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The Galaxy A36 5G features a vibrant display, reliable everyday performance, and 5G connectivity to keep you connected throughout the day. We're glad to hear it initially delivered the speed and reliability you were looking for. We appreciate your feedback regarding the damaged display and loss of screen visibility, as experiences like yours help Samsung improve the durability of Galaxy devices. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good beginner Phone
on September 7, 2026
Posted by: Sejodbz69
[This review was collected as part of a promotion.] I chose the Samsung A36 5G because I needed a simple phone, after having a horrible experience with a flip phone. It has everything I need and not complicated to navigate or operate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life
on September 7, 2026
Posted by: Dmcy1998
[This review was collected as part of a promotion.] I chose this model phone because of price and battery life
I have been very satisfied with the performance of this model phone.
I will always choose Galaxy series phone for best performance.
I have been very satisfied with the performance of this model phone.
I will always choose Galaxy series phone for best performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Last longer than others
on September 7, 2026
Posted by: Realdude73
[This review was collected as part of a promotion.] I use this device daily. I have an app that is constantly running because of my heart device. The battery is excellent and this phone sends all my heart device daily to my doctor without a problem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy A36 128g
on September 7, 2026
Posted by: Dahada12
[This review was collected as part of a promotion.] I chose this phone because it was in my price range 'FREE' I will say this, the start of the summer , my phone fell into a big ol puddle and I had forgot I didnt have it till it was swimming for maybe 20 minutes. Phone never glitches, cracked, blew speaker, everything is in full function still. Which is amazing.
Value
3
Response from Samsung USBy R&R, September 9, 2026
Hello there Dahada12,
Thank you for sharing why you chose the Galaxy A36 5G. We are glad to hear your device continued to perform well after an unexpected water exposure. Its durable design, vibrant display, and 5G connectivity enhance everyday life. We're glad the screen, speakers, and overall functionality have been working well for you. We appreciate you taking the time to share your experience with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing why you chose the Galaxy A36 5G. We are glad to hear your device continued to perform well after an unexpected water exposure. Its durable design, vibrant display, and 5G connectivity enhance everyday life. We're glad the screen, speakers, and overall functionality have been working well for you. We appreciate you taking the time to share your experience with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US