Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Posted by: Suzie Q
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
It does not allow all the features of my older phone.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R, October 10, 2025
Hello there Suzie Q,
Thank you for sharing your thoughts on the Galaxy A36 5G. We appreciate your comparison of its features with earlier models. Each Galaxy generation brings new performance enhancements and improvements in Awesome Intelligence, while also refining the features that users value most. Your feedback helps us maintain a balance in the Galaxy A series, combining innovative updates with the reliable functions that long-time users appreciate. Thank you for your review and for selecting Samsung.
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A36 5G. We appreciate your comparison of its features with earlier models. Each Galaxy generation brings new performance enhancements and improvements in Awesome Intelligence, while also refining the features that users value most. Your feedback helps us maintain a balance in the Galaxy A series, combining innovative updates with the reliable functions that long-time users appreciate. Thank you for your review and for selecting Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Prettt officent product
on October 9, 2025
Posted by: Samsunglvr75
[This review was collected as part of a promotion.] Good overall, not great on refresh rate or spees but if wijth enough internet your usually ok, and like expanded storage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Agree with this
on October 8, 2025
Posted by: Hero2000
[This review was collected as part of a promotion.] Great device for daily use and Galaxy IA is helpful.
Value
4
Response from Samsung USBy R&R, November 6, 2025
Hey there Hero2000,
We’re pleased that the Galaxy A36 5G meets your daily needs. Samsung continues to add smart features to practical tools, making tasks like streaming, multitasking, and communication simpler. We're glad you're enjoying these features that bring ease and modernity to routine activities. Thank you for sharing your feedback, and we're happy to have you in the Samsung community.
-Ty
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We’re pleased that the Galaxy A36 5G meets your daily needs. Samsung continues to add smart features to practical tools, making tasks like streaming, multitasking, and communication simpler. We're glad you're enjoying these features that bring ease and modernity to routine activities. Thank you for sharing your feedback, and we're happy to have you in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great for taking pictures gaming and all general a
on October 8, 2025
Posted by: Proslaughter420
[This review was collected as part of a promotion.] To start things off I want to mention that these galaxies have great Galaxy AI systems and are really good for taking pictures gaming and watching videos I especially enjoy being able to play video games on demand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A solid device.
on October 7, 2025
Posted by: LuckyCuss82
[This review was collected as part of a promotion.] This device is great. 2 thumbs way up!!! This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great value!!!
on October 7, 2025
Posted by: ChingonClyd3
[This review was collected as part of a promotion.] I think this phone is for the money the best in its class. I use it for everything. I really like the Galaxy AI feature. We have the best conversations. Cameras really good, has enough RAM. I just wish it had an SD card slot . I do miss that but other than that for the money it's better than anything else in this price range. I've been on Samsung for a long time and they're great phones. Battery lasts a really long time as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product does have some good features but lags
on October 7, 2025
Posted by: Hailstorm1911
[This review was collected as part of a promotion.] It moves a little too slow for what I need it for it does do some good things but they barely outweigh the slowness of the phone
Value
3
Response from Samsung USBy R&R, October 8, 2025
Good day Hailstorm1911,
We're glad to hear you’re using the Galaxy A16 5G and appreciate your feedback on its performance. The A16 5G's processor is designed for practical multitasking, making it a favorite for users seeking simplicity and functionality. If your device feels slow or laggy, try optimizing it. The Quick optimization feature can improve performance by stopping battery-draining apps, clearing unnecessary data, scanning for malware, and closing background apps. This process is fast and simple: go to Settings, swipe to and select Device care, tap Optimize now, then Done. For more tips on maintaining your device's performance, please see the online article linked below. Thank you for your review and support — it means a lot to us at Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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We're glad to hear you’re using the Galaxy A16 5G and appreciate your feedback on its performance. The A16 5G's processor is designed for practical multitasking, making it a favorite for users seeking simplicity and functionality. If your device feels slow or laggy, try optimizing it. The Quick optimization feature can improve performance by stopping battery-draining apps, clearing unnecessary data, scanning for malware, and closing background apps. This process is fast and simple: go to Settings, swipe to and select Device care, tap Optimize now, then Done. For more tips on maintaining your device's performance, please see the online article linked below. Thank you for your review and support — it means a lot to us at Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love my phone
on October 7, 2025
Posted by: Ash1987
[This review was collected as part of a promotion.] My galaxy a36 is my absolutely favorite phone I have ever owned i honestly would ne er buy anything other than a galaxy its so easy for me to use and the Ai is so helpful I would like to win the sweepstakes to get a galaxy watch i have wanted one for so long but all my money goes to medical bills due to me being very sick
Value
5
Written by a customer while visiting Samsung US