Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Product is bad
on October 10, 2025
Posted by: Bub1254
[This review was collected as part of a promotion.] Galaxy ai is the best thing ever to take in the world 🌎
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extravagant
on October 10, 2025
Posted by: Galaxy
[This review was collected as part of a promotion.] I’ve been using the Galaxy A35 for a while now, and honestly, it’s amazing. The display is super clear and vibrant — colors really pop — and the 120Hz refresh rate makes everything feel smooth. The battery easily lasts me through the whole day, even with heavy use, and it charges fast. The camera quality surprised me too — sharp photos with great detail even in lower light.
Performance-wise, it runs fast and never feels laggy, even when multitasking. The design looks premium and feels solid in hand. For the price, this phone easily competes with higher-end models. Overall, I’m really impressed — it’s one of the best mid-range phones I’ve ever used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great festuees
on October 10, 2025
Posted by: AngelGr8
[This review was collected as part of a promotion.] I love the finger print lock feature. Use it all the time. Plays great quality video and game streaming, and always get calls and messages with no issues.
Value
4
Response from Samsung USBy R&R, November 6, 2025
Hello AngelGr8
Thank you for sharing your feedback on the Galaxy A36 5G. The fingerprint lock, smooth video playback, gaming capabilities, and dependable call quality showcase the device's balanced convenience and performance. We're pleased that its features meet your expectations and ensure everything runs seamlessly. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your feedback on the Galaxy A36 5G. The fingerprint lock, smooth video playback, gaming capabilities, and dependable call quality showcase the device's balanced convenience and performance. We're pleased that its features meet your expectations and ensure everything runs seamlessly. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone.
on October 10, 2025
Posted by: Joshua
[This review was collected as part of a promotion.] I use my phone for streaming ect. Galaxy ai is nice as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on October 10, 2025
Posted by: kittenzgutz
[This review was collected as part of a promotion.] I love my a36 so much. it is so much faster than the a13 that I had. I use it for everything. social media, music, streaming, calls, photos, games. everything its super fast. the customization is top tier and the only thing I have to say is that I would love to see third party lock screen widgets for apps like snapchat, Spotify, etc. also my weather app disappeared but I dont care. this phone is the best phone ive had so far tho
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera the data streaming all of excellent
on October 10, 2025
Posted by: Swaggyboi54
[This review was collected as part of a promotion.] The Galaxy AI is very helpful helps with information and products The camera is very good with clear and dynamic pictures I love how fast it works and how the data is protected I recommend this phone to everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A36 5G
on October 10, 2025
Posted by: Dericksgirl30
[This review was collected as part of a promotion.] First time owning the A series galaxy and I can honestly say it's an awesome phone. Great camera, does everything the S series does without the price tag.
Value
5
Response from Samsung USBy R&R, October 10, 2025
What is up, Dericksgirl30
Thank you for sharing your first experience with the Galaxy A Series. It’s wonderful to hear that your Galaxy A36 5G is exceeding expectations in both performance and camera capability. The A Series continues to evolve with advanced features and everyday dependability that highlight Samsung’s commitment to accessible innovation. thank you for your wonderful review. We appreciate you making Samsung your go to choice.
-Ty
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Thank you for sharing your first experience with the Galaxy A Series. It’s wonderful to hear that your Galaxy A36 5G is exceeding expectations in both performance and camera capability. The A Series continues to evolve with advanced features and everyday dependability that highlight Samsung’s commitment to accessible innovation. thank you for your wonderful review. We appreciate you making Samsung your go to choice.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Rich H
from Boston, MA
Expertise:Expert
Verified Purchase:Yes
This phone is practically unusable; missed calls, bad photos (shutter lags 2 seconds and is totally random), slow software, glitchy apps, I think that possibly the One UI 7/8 is too much for the phone. Animations would freeze and it would have a 2-3 second lag to do almost anything. I followed the online help as best I could but gave up. Bought this phone after downsizing from the Fold 6, and it is the 5th Samsung I’ve owned and have been happy with all of them. Unfortunately, discovered that I cannot even return this phone after 15 days; tried calling Samsung multiple times, tried chatting online with an expert to no avail… do not buy this no matter how cheap it is. It’s not worth the hassle, get an S level phone or another brand if you want a budget phone with software that doesn’t need the processing speed that the A36 simply does not have. Going to use this as a paper weight in my junk drawer.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, October 10, 2025
Hi Rich H,
Thank you for providing such detailed feedback on your Galaxy A36 5G. You mentioned that performance and app response times did not meet your expectations, and your insights are valuable to our ongoing development. The Galaxy A Series is designed to deliver smooth connectivity, intuitive One UI features, and smart optimization tools that improve with each update. Your review supports Samsung’s commitment to enhancing the experience across the entire lineup. Thank you for reaching out and sharing your experience. We appreciate your choice of Samsung.
-Ty
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Thank you for providing such detailed feedback on your Galaxy A36 5G. You mentioned that performance and app response times did not meet your expectations, and your insights are valuable to our ongoing development. The Galaxy A Series is designed to deliver smooth connectivity, intuitive One UI features, and smart optimization tools that improve with each update. Your review supports Samsung’s commitment to enhancing the experience across the entire lineup. Thank you for reaching out and sharing your experience. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US