Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
My New Baby
on October 11, 2025
Posted by: A26andme
[This review was collected as part of a promotion.] I absolutely adore my Samsung Galaxy A26 — it already feels like my new baby. From the moment I turned it on, it gave me that “this is the one” feeling. 💖
This phone is such a joy to use. The 6.7‑inch Super AMOLED display with its 120 Hz refresh rate makes every swipe, scroll, and animation feel silky smooth. Colors pop beautifully, blacks are rich, and watching videos or playing games just feels immersive.
The design is sleek and refined. With glass on both front and back, it gives a high‑end look and feel. Samsung even gave it IP67 water and dust resistance, so it’s built to take on the real world with me.
One of my favorite features is the camera setup: the 50 MP main lens with OIS is great at capturing crisp, clear shots, especially in good lighting. The ultrawide lens gives me extra perspective when I want it, and the selfie camera is sharp and natural, perfect for capturing moments with friends and family.
Battery life is another win. With its 5,000 mAh battery, I can go through a full day of use — messaging, gaming a bit, social media, calls — and still have juice left over. It gives me that freedom to use it fully without always worrying about charging.
On the software side, everything feels polished. It runs Android 15 with One UI 7, and I love the clean, intuitive interface. Samsung also committed to six years of updates (major OS versions and security patches), so I know this phone is going to grow with me.
Gaming feels fun. It handles everyday games with ea
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is great. I would be lost withoutauto
on October 11, 2025
Posted by: Dig25app
[This review was collected as part of a promotion.] I can do just about anything with my phone.In fact I do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.\nIs very easy to
on October 11, 2025
Posted by: Mixman
[This review was collected as part of a promotion.] Phone is pretty good.The Galaxy A is awesome.It has so many benefits.I never knew about! It's easy and very cool to play with!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's been a terrific upgrade
on October 11, 2025
Posted by: Samsung
[This review was collected as part of a promotion.] Hello
I've been a Samsung phone user for a long time. I recently upgraded to the Galaxy A36 from my previous A series. The phone has been great so far.The battery has been lasting a good amount of time and charges quickly.
I've been a Samsung phone user for a long time. I recently upgraded to the Galaxy A36 from my previous A series. The phone has been great so far.The battery has been lasting a good amount of time and charges quickly.
I use it not only for personal such as video appointments,paying bills and and buying groceries. I use the A36 even paying at restaurants or shopping including online,plus surfing the internet for information and streaming music or sports radio
The A36 also is used at work where I purchase our food and paper supplies with vendors through apps which makes it much easier to do than using a computer.
The Galaxy A36 has become a valuable part in my everyday personal and work activities with the ability to be a mini personal computer that fits in my pocket and is easy to carry.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on October 11, 2025
Posted by: Mickey505
[This review was collected as part of a promotion.] The A36 phone is a good phone at a reasonable price. Great features and easy to use.
Value
4
Response from Samsung USBy R&R, October 30, 2025
Hi Mickey505,
Thank you for your feedback on your Galaxy A36 5G. We're pleased to hear that the improved battery efficiency is helping you stay powered longer and that it has been dependable. For a comprehensive overview of all features, refer to our helpful guide with tips and tricks to optimize your device's performance throughout the day. We appreciate your review and are glad you've chosen Samsung as your preferred brand.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for your feedback on your Galaxy A36 5G. We're pleased to hear that the improved battery efficiency is helping you stay powered longer and that it has been dependable. For a comprehensive overview of all features, refer to our helpful guide with tips and tricks to optimize your device's performance throughout the day. We appreciate your review and are glad you've chosen Samsung as your preferred brand.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
I have been unable to set up my phone.
on October 11, 2025
Posted by: Love2relax
[This review was collected as part of a promotion.] I have not been able to set up my phone because it is very complicated and not explained easily for people like myself not a technical person and my phone freezes quite a bit not enough memory storage space and I upgraded from a 64 to a 128 GB if somebody could send me a book on how to set up everything that's on my phone that would be helpful because I don't know everything that's on my phone sometimes I will go to my Adobe Acrobat and something else will pop up saying that the PDF file is old and needs to be updated but yet when I go to update my Adobe it gives me to a different app in the Google Play Store so somebody can help me figure out how to set up my phone to the most efficient usage possible as far as space battery memory because I charge my phone everyday I shouldn't have to charge it every day sometimes twice a day so maybe Samsung needs to make their batteries better and there's not a slot on my phone for an SD card to extend my storage and I think that's wrong there should always be a slot so that you can expand your storage if you cannot afford the more expensive phone which is my situation
Value
2
Response from Samsung USBy R&R, October 17, 2025
Hey there Love2Rex,
Thank you for sharing your experience with the Galaxy A36 5G. We value your feedback on setup and battery life. The Galaxy A Series is designed with a customizable, user-friendly interface tailored to your needs. Your insights help us improve setup instructions and enhance efficiency for longer daily use. You can use the Samsung Smart Switch on your device, likely found in your Samsung folder, to quickly transfer data from one device to another. Please see the linked resource below. If you need more help, contact our Samsung Support Team. Thank you for your review and for being part of the Samsung community.
Samsung Smart Switch
https://www.samsung.com/us/support/owners/app/smart-switch
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A36 5G. We value your feedback on setup and battery life. The Galaxy A Series is designed with a customizable, user-friendly interface tailored to your needs. Your insights help us improve setup instructions and enhance efficiency for longer daily use. You can use the Samsung Smart Switch on your device, likely found in your Samsung folder, to quickly transfer data from one device to another. Please see the linked resource below. If you need more help, contact our Samsung Support Team. Thank you for your review and for being part of the Samsung community.
Samsung Smart Switch
https://www.samsung.com/us/support/owners/app/smart-switch
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Mississippi
Expertise:Intermediate
Verified Purchase:Yes
I love the phone samsung makes it to easy for those in close range to utilize all the share features
I would recommend this to a friend!
Performance
5
Written by a customer while visiting Samsung US
Customer Rating
4
My A362025
on October 11, 2025
Posted by: LovemyA36Kl
[This review was collected as part of a promotion.] I enjoy my storage & speed of phone & photo features.
AI is an interesting feature
AI is an interesting feature
Value
4
Response from Samsung USBy R&R, October 30, 2025
Hi LovemyA36Kl,
Thanks for the love! The Galaxy A36 5G has many thoughtful features, and we’re glad to hear they’re making a difference for you. You can learn more about the intuitive features of our device by checking out the link below. We appreciate your support. The power is in your hands. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for the love! The Galaxy A36 5G has many thoughtful features, and we’re glad to hear they’re making a difference for you. You can learn more about the intuitive features of our device by checking out the link below. We appreciate your support. The power is in your hands. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US