Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
It rules its fast and reliable could not ask for m
on October 21, 2025
Posted by: Galaxyforver
[This review was collected as part of a promotion.] The ai is awesome and I use my galaxy for everything phone and computer 🖥 🙂
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This Product is good Bang for your Buck!
on October 16, 2025
Posted by: RedCellist
[This review was collected as part of a promotion.] This device is very well for the price. I get everything like Google Gemini, Galaxy AI, and much more. This phone is so easy to maneuver, but also high-tech. I would HIGHLY reccomend this device for those who want quality for a very reasonable price.
Value
4
Response from Samsung USBy R&R, October 28, 2025
Hey RedCellist,
Thank you for sharing your thoughts on the Galaxy A36 5G. We appreciate hearing from dedicated Galaxy fans like you. The Galaxy A36 5G offers all the essentials to support you throughout your day and beyond. Features like Gemini and Google Assistant put a wide range of functions at your fingertips. We’re grateful for your positive feedback and for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy A36 5G. We appreciate hearing from dedicated Galaxy fans like you. The Galaxy A36 5G offers all the essentials to support you throughout your day and beyond. Features like Gemini and Google Assistant put a wide range of functions at your fingertips. We’re grateful for your positive feedback and for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
So in love! Samsung Rocks!!
on October 14, 2025
Posted by: Samsunggurl82
[This review was collected as part of a promotion.] I am absolutely in love with my new Galaxy! Galaxy AI is absolutely amazing! The camera is awesome! Everything is perfect! I will be a Samsung girl for life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing display and software
on October 14, 2025
Posted by: Jliscool23
[This review was collected as part of a promotion.] This device has been grest in gaming. IT COOLS DOWN LIKE I LIKE IT WHEN GAMING. Love the display more bigger than my a25. Galaxy ai is a great thing about this phone.
Value
4
Response from Samsung USBy R&R, October 24, 2025
Hello Jliscool23,
It’s wonderful to hear that you’re enjoying the Galaxy A36 5G. This device was designed to provide a good balance of performance and efficient cooling, enhancing your gaming experience. Your praise for the vibrant display and smooth gameplay underscores the Galaxy A-series' powerful hardware and thoughtful design.
Thank you for your positive review. We value you as a member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It’s wonderful to hear that you’re enjoying the Galaxy A36 5G. This device was designed to provide a good balance of performance and efficient cooling, enhancing your gaming experience. Your praise for the vibrant display and smooth gameplay underscores the Galaxy A-series' powerful hardware and thoughtful design.
Thank you for your positive review. We value you as a member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, reliable, and pretty decent battery life.
on October 14, 2025
Posted by: JamieD1220
[This review was collected as part of a promotion.] AI is great when helping me decipher a message or find exact details about a photo I uploaded or searching for general information on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on October 14, 2025
Posted by: Yankeesfan4life
[This review was collected as part of a promotion.] GALAXY AI
The phone is not bad has some good features for the cost of it
The phone is not bad has some good features for the cost of it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality and the phone is disable
on October 14, 2025
Posted by: Angel88
[This review was collected as part of a promotion.] The phone is disable don't working poor quality phone
Value
1
Response from Samsung USBy R&R, October 20, 2025
Hey Angel88,
Thank you for taking the time to share your experience with your Galaxy A36 5G. We understand how frustrating it can be when your device stops working unexpectedly. We are committed to providing you with the best possible service. Please reach out to our Samsung Support Team so we can better understand the issue your phone is experiencing. You have warranty options, and we have partnered with uBreakiFix as an authorized repair location to help you get your device back up and running. Thank you for reaching out. We value you as a Samsung customer.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with your Galaxy A36 5G. We understand how frustrating it can be when your device stops working unexpectedly. We are committed to providing you with the best possible service. Please reach out to our Samsung Support Team so we can better understand the issue your phone is experiencing. You have warranty options, and we have partnered with uBreakiFix as an authorized repair location to help you get your device back up and running. Thank you for reaching out. We value you as a Samsung customer.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product is awesome!
on October 14, 2025
Posted by: Marie1993
[This review was collected as part of a promotion.] First of all, the Galaxy AI, Gemini, is a BOSS! She knows what is up and exactly everything I need to know. The battery life is prestine and I don't think I could have made a better choice in phones! Can't wait for the next one!!! Good job Samsung.
Value
4
Written by a customer while visiting Samsung US