Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
3
Budget phone with AI
on October 23, 2025
Posted by: Puru70
[This review was collected as part of a promotion.] Budget phone with Galaxy AI features packed in. Wish it will be as fast as the Galaxy models, but it is good as for the price is concerned
Value
3
Response from Samsung USBy R&R, October 23, 2025
Hi Puru70,
Great to hear that your Galaxy A36 5G is impressing you! We strive to push boundaries and bring new experiences with each update. Introducing Awesome Intelligence (not Galaxy AI), now available on the latest Galaxy A series. This platform provides various AI-powered features to enhance accessibility, creativity, and productivity on your mobile device. We appreciate your support. From Samsung, with brilliance. Thanks for your feedback.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Great to hear that your Galaxy A36 5G is impressing you! We strive to push boundaries and bring new experiences with each update. Introducing Awesome Intelligence (not Galaxy AI), now available on the latest Galaxy A series. This platform provides various AI-powered features to enhance accessibility, creativity, and productivity on your mobile device. We appreciate your support. From Samsung, with brilliance. Thanks for your feedback.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 22, 2025
Posted by: JayRiv83
[This review was collected as part of a promotion.] Love this phone it's fast and the intelligence feature it's amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like the product with brand features especially
on October 22, 2025
Posted by: Suneel
[This review was collected as part of a promotion.] I like AI features so planning to take ultra 25 to explore especially camera with 200 mega pixel camera
Value
4
Response from Samsung USBy R&R, November 21, 2025
Hey there Suneel,
Thanks for sharing what you love about the Galaxy A36 5G. The AI features simplify tasks and improve intelligence, making a difference for you. Your curiosity about Samsung’s camera shows how the Galaxy ecosystem evolves as you learn more. Whether it’s better zoom, clearer photos, or new tools, Samsung’s camera keeps improving. We appreciate your enthusiasm and feedback. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing what you love about the Galaxy A36 5G. The AI features simplify tasks and improve intelligence, making a difference for you. Your curiosity about Samsung’s camera shows how the Galaxy ecosystem evolves as you learn more. Whether it’s better zoom, clearer photos, or new tools, Samsung’s camera keeps improving. We appreciate your enthusiasm and feedback. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
love this phone for playing games, pictures&videos
on October 22, 2025
Posted by: Summey828
[This review was collected as part of a promotion.] I really love this phone, I use it to play games, take pictures and videos of my grandbabies. It has a triple camera array, makes me love it even more. This is a tough phone with a fast charger; I like the AI capabilities. This phone is very impressive. And the price is affordable, so I bought husband one too. It has a long battery life. I love the bigger screen. It is durable and I don't have to worry I will break it. My grandbaby plays his games on it too and loves it. This phone has really been dependable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A36 5G
on October 21, 2025
Posted by: stanman
[This review was collected as part of a promotion.] It is a good cell phone. The down side is that it only has 1 speaker.
Value
4
Response from Samsung USBy R&R, October 28, 2025
Hey there stanman,
Thank you for reviewing your Galaxy A36 5G. This device is built to deliver dependable performance for daily tasks, and we’re happy to hear it’s keeping you productive and entertained. While it has only one speaker, it offers Dolby Atmos sound quality. Visit the link below to enhance your sound experience with your Galaxy A36 5G. We appreciate you choosing Samsung.
Use Dolby Atmos and other audio features on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing your Galaxy A36 5G. This device is built to deliver dependable performance for daily tasks, and we’re happy to hear it’s keeping you productive and entertained. While it has only one speaker, it offers Dolby Atmos sound quality. Visit the link below to enhance your sound experience with your Galaxy A36 5G. We appreciate you choosing Samsung.
Use Dolby Atmos and other audio features on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent for whatever you need and want
on October 21, 2025
Posted by: Yungmoney1269
[This review was collected as part of a promotion.] My Galaxy Ai is amazing it remembers all my info especially when I am entering sweepstakes and comtest the camera quality is top notch easy to navigate
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth Sailing
on October 21, 2025
Posted by: kywave1
[This review was collected as part of a promotion.] Galaxy AI makes for smooth sailing with my phone. I am happy with the speed and capacity of storage and the camera is a real gem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy is an awesome phone I ever owned
on October 21, 2025
Posted by: Stephanie
Good Evening. To whom it may Concern:
This about the second or third time that I had to buy my own phone. This the most greatest phone I've ever bought. You all have been wonderful in helping me setup this Samsung phone. Never owned Samsung phone. I do own a Samsung TV.
This about the second or third time that I had to buy my own phone. This the most greatest phone I've ever bought. You all have been wonderful in helping me setup this Samsung phone. Never owned Samsung phone. I do own a Samsung TV.
Written by a customer while visiting Samsung US