Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
Great features
on November 1, 2025
Posted by: Michael
[This review was collected as part of a promotion.] Galaxy -A36-5G is a great phone for calling contact
Value
4
Response from Samsung USBy R&R, November 21, 2025
Hello there, Michael,
Thank you for sharing your experience with the Galaxy A36 5G. Its call clarity and contact management features are designed to be simple and reliable, and it’s great to hear they work well for you. Samsung built the A36 5G to combine everyday essentials with smooth performance, and your review highlights exactly why it’s such a great choice. Thanks for making Samsung your go-to option.
-Ty
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Thank you for sharing your experience with the Galaxy A36 5G. Its call clarity and contact management features are designed to be simple and reliable, and it’s great to hear they work well for you. Samsung built the A36 5G to combine everyday essentials with smooth performance, and your review highlights exactly why it’s such a great choice. Thanks for making Samsung your go-to option.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
battery lasts a very long time
on October 31, 2025
Posted by: Soupeater555
[This review was collected as part of a promotion.] never had any problems with it running slow, battery lasts very long, its been on 10% some days and I turn on battery saver and it lasts the rest of the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product family has to be the best yet
on October 31, 2025
Posted by: Italianhamma777
[This review was collected as part of a promotion.] I will always be an android/Galaxy customer. The price range and affordable plans really make it easy to get a device in these very fast times.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone enjoy samsung products
on October 30, 2025
Posted by: Cashmoney1769
[This review was collected as part of a promotion.] Samsung products are awesome really enjoy the ai on galaxy products excellent products!
Value
4
Response from Samsung USBy R&R, October 31, 2025
Hey Cashmoney1769,
Thank you for sharing your experience with the Galaxy A36 5G! It’s great to hear that you’re enjoying the smooth integration of Samsung devices, and we're glad Galaxy continues to support your daily activities. Many users value the seamless Samsung ecosystem, especially when switching devices or pairing accessories. We’re grateful you chose Samsung as your preferred brand.
-Ty
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Thank you for sharing your experience with the Galaxy A36 5G! It’s great to hear that you’re enjoying the smooth integration of Samsung devices, and we're glad Galaxy continues to support your daily activities. Many users value the seamless Samsung ecosystem, especially when switching devices or pairing accessories. We’re grateful you chose Samsung as your preferred brand.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
New A36 5G
on October 30, 2025
Posted by: AlAbdul200022Shop
[This review was collected as part of a promotion.] First time experiencing having one.
I'm finding it easy to get around, but yet still learning about the phone device.
I'm finding it easy to get around, but yet still learning about the phone device.
Value
5
Response from Samsung USBy R&R, October 31, 2025
Hey there AlAbdul200022Shop,
Welcome to the Galaxy A36 5G experience. It’s wonderful to see how simple it is to learn and how seamlessly it fits into your daily life. The most exciting part is uncovering new features along the way, and we’re pleased it’s beginning so positively. Thank you for choosing Samsung as part of your everyday routine.
-Ty
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Welcome to the Galaxy A36 5G experience. It’s wonderful to see how simple it is to learn and how seamlessly it fits into your daily life. The most exciting part is uncovering new features along the way, and we’re pleased it’s beginning so positively. Thank you for choosing Samsung as part of your everyday routine.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Product is expensive buy not worth the price
on October 29, 2025
Posted by: Bezzel13
[This review was collected as part of a promotion.] I think the phone is outdated. I Use the AI feature alot for work so that a good thing.
Value
1
Response from Samsung USBy R&R, October 29, 2025
Hello Bezzel13,
Thank you for sharing your experience with the Galaxy A36 5G. Equipped with the Snapdragon 6 Gen 3 processor, it stands out as a top performer in the A Series, notably with improved graphics. Features like Gemini and Google Assistant further enhance the device's capabilities. For a better user experience, please follow the link below to explore all the features of your Galaxy A36 5G. We value your feedback and appreciate your choice of Samsung as your preferred brand.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
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Thank you for sharing your experience with the Galaxy A36 5G. Equipped with the Snapdragon 6 Gen 3 processor, it stands out as a top performer in the A Series, notably with improved graphics. Features like Gemini and Google Assistant further enhance the device's capabilities. For a better user experience, please follow the link below to explore all the features of your Galaxy A36 5G. We value your feedback and appreciate your choice of Samsung as your preferred brand.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Outdated just old
on October 29, 2025
Posted by: Bezzle1296
[This review was collected as part of a promotion.] GALAXY AI Measures up. This phone isn't worth the price its junk.
Value
3
Response from Samsung USBy R&R, October 29, 2025
Greetings Bezzle1296,
Thank you for reaching out and sharing your thoughts on your Galaxy A36 5G. We value your feedback and are glad to hear you're enjoying features like Gemini and Google Assistant. Although this device does not yet have the full Galaxy AI rollout, it still offers many smart features to improve your experience. With the performance improvements of the A36 5G compared to earlier models, your interaction with the device continues to evolve each year. Learn more about all the features and how to customize your device to match your preferences. We appreciate your review and thank you for choosing Samsung.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
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Thank you for reaching out and sharing your thoughts on your Galaxy A36 5G. We value your feedback and are glad to hear you're enjoying features like Gemini and Google Assistant. Although this device does not yet have the full Galaxy AI rollout, it still offers many smart features to improve your experience. With the performance improvements of the A36 5G compared to earlier models, your interaction with the device continues to evolve each year. Learn more about all the features and how to customize your device to match your preferences. We appreciate your review and thank you for choosing Samsung.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
A great phone great storage I'm a happy camper
on October 27, 2025
Posted by: Samsunghundredpercent
[This review was collected as part of a promotion.] I'm still learning g to use galaxy Ai bus so far the Samsung A36 is a great phone id recommend it
Value
5
Response from Samsung USBy R&R, October 28, 2025
Hey Samsunghundredpercent,
Your support truly means a lot. The Galaxy A36 5G was built to add simplicity and joy to your daily life, and your review shows it’s succeeding! While it doesn’t feature the complete Galaxy AI suite yet, it still offers many smart functions to improve your experience. Gemini and Google Assistant are easily accessible to give you insights and keep you updated. We appreciate your kind words. Technology that complements your lifestyle—only at Samsung.
-Ty
Samsung Support
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Your support truly means a lot. The Galaxy A36 5G was built to add simplicity and joy to your daily life, and your review shows it’s succeeding! While it doesn’t feature the complete Galaxy AI suite yet, it still offers many smart functions to improve your experience. Gemini and Google Assistant are easily accessible to give you insights and keep you updated. We appreciate your kind words. Technology that complements your lifestyle—only at Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US