Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Love my phone
on December 5, 2025
Posted by: Kimber0983
[This review was collected as part of a promotion.] I love everything about this phone. The storage and features are great. It's just like the "big boy" galaxies without the "big boy" price tag.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love samsung
on December 5, 2025
Posted by: Candyman86091
[This review was collected as part of a promotion.] I love this phone but I do want an upgrade....this is a good product
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone. Super fast , reliable
on December 5, 2025
Posted by: Kakafuates
[This review was collected as part of a promotion.] Samsung A36 6.7 is a fantastic mid range gem. It's vibrant 6.7 inch screen os a delight for streaming and browsing, offering crisp visuals and smooth performance. Plus , it's 5G capability ensures you're future proofed for fast connectivity. Overall, it's a sleek, reliable device that punches above it's weight. This phone is better than my Samsung S24 Plus. Also
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung A36 5g Cell Phone
on December 5, 2025
Posted by: Michigander
[This review was collected as part of a promotion.] Very easy to navigate. I really enjoy my new Samsung .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I want my Motorola back
on December 5, 2025
Posted by: Dracaena
[This review was collected as part of a promotion.] I use my phone for practically everything. I got the Galaxy because family members gave the line glowing reviews. Apparently that did not include this model. It gets confused and jams up and has to be rebooted frequently. If I use the speaker with the phone, after a little while the sound starts to disintegrate. The screen responds to my touch when it feels like it. There are no useful gestures programmed in. You can only ask so much of one side button, so I use that for the flashlight. There is no quick way to get a screenshot or start the camera. The gesture for a screenshot more often swipes the page away than actually results in a screenshot. I'll be happy when this contract is up and I can get a decent phone. Oh, and I don't use Galaxy AI, but that's because I'm not an AI fan.
Value
3
Response from Samsung USBy R&R, December 8, 2025
Hey there Dracaena,
We appreciate your detailed feedback about your Galaxy A36 5G experience. This model was designed to provide core Galaxy performance and functionality for everyday use, with a sleek and reliable design. Your comments on responsiveness and gestures offer valuable insights that help us keep improving how Galaxy phones adapt to each user’s habits and preferences. Thank you for sharing your perspective and for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We appreciate your detailed feedback about your Galaxy A36 5G experience. This model was designed to provide core Galaxy performance and functionality for everyday use, with a sleek and reliable design. Your comments on responsiveness and gestures offer valuable insights that help us keep improving how Galaxy phones adapt to each user’s habits and preferences. Thank you for sharing your perspective and for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A36 is Great
on December 5, 2025
Posted by: NateOneOh
[This review was collected as part of a promotion.] I love my Galaxy A36. Ive had the phone now 7 months, and switched back after 10+ years with various iOS models. The Galaxy AI feature is extremely helpful as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Android cellphone with AI
on December 5, 2025
Posted by: dkjrpbkennedy
[This review was collected as part of a promotion.] Very happy with. I thought they called this model A35, but it may been A36. I was extremely weary of AI, but I've used it a little now, slowly getting more frequent. It is easy to use, keeps you from having to type a whole lot when it comes to asking Google questions & getting answers.
Value
5
Response from Samsung USBy R&R, March 3, 2026
Hi dkjrpbkennedy,
Thank you for sharing your experience with the Galaxy A36 5G. It's completely understandable to feel cautious about new features initially. Galaxy AI is designed to simplify everyday tasks, such as quick searches and hands-free assistance, making interactions more efficient and intuitive over time. It's great to hear that you are becoming more comfortable using it. We appreciate you giving it a chance and sharing your thoughts. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A36 5G. It's completely understandable to feel cautious about new features initially. Galaxy AI is designed to simplify everyday tasks, such as quick searches and hands-free assistance, making interactions more efficient and intuitive over time. It's great to hear that you are becoming more comfortable using it. We appreciate you giving it a chance and sharing your thoughts. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A36
on December 5, 2025
Posted by: Cowboysfan
[This review was collected as part of a promotion.] Easy to use, with great features and "Galaxy AI" included.
Value
5
Written by a customer while visiting Samsung US