Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(2,114 Reviews)
Open Ratings Snapshot
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5 out of 5
5
This phone is still running great.
on September 28, 2026
Posted by: Tyme4usa
[This review was collected as part of a promotion.] This phone still feels new. I have had it for a year . Still running great, I would chose it again. If I needed a new phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is a game changer
on September 28, 2026
Posted by: Emeraldsam
[This review was collected as part of a promotion.] I chose the Samsung galaxy A36 5g, im so glad that I did. This phone has great battery life, a good camera i take alot of pictures of the moon and nature, and on professional camera mode you can do that and then some.... you see so many details, alot of memory, and takes updates well, it is durable, absolutely love it! Thank you samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has wonderful cameras
on September 27, 2026
Posted by: HarperValleyPTA
[This review was collected as part of a promotion.] I am so glad that I chose the A36 I love this Samsung line of telephones I have went all the way from the beginning to where I'm at now, great service the volume on the speaker is really superb going on I'm happy with my cell phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The product is ok
on September 26, 2026
Posted by: MammaT
[This review was collected as part of a promotion.] I chose this model as it was about the same size as my last one so it fits in my wallet case.
I use it mostly for games and it works great for that.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A36 5g review
on September 26, 2026
Posted by: NoFearKombat
[This review was collected as part of a promotion.] Before I chose a phone, I'm person that meticulously goes through everything. So I couldn't afford to get a s series, so I went through the a series and checking which one's the best for My everyday usage and after a little bit of waiting and holding my horses, I finally found the A36 for a good price, I'm happy with the phone. I chose so far so good
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is great
on September 26, 2026
Posted by: Player
[This review was collected as part of a promotion.] I chose this phone because it was low cost but it had really great features. The games I have downloaded on this phone is crazy. With big updates in games and on the phone itself, this phone should be out of space already, but surprisingly I still have about half of my storage space left. And the customization is awesome. I use modes and routines a lot, it's really helpful. It makes my phone feel like it knows and follows my schedule just like the way I want it to.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Solid, but a bit laggy switching apps - A25
on September 25, 2026
Posted by: TedinCali
[This review was collected as part of a promotion.] I chose the Samsung A25 phone because my brother had used this brand for years. Although it was easy to setup and configure, I found that it lagged by 1-2 seconds when I selected the change app button on the main screen or even just opening the phone in the morning.
I have adapted, and the phone has otherwise performed well. I will try the next phone in person before I buy it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
SamsunA36 5G.
on September 25, 2026
Posted by: CindyB
[This review was collected as part of a promotion.] Just got a service upgrade but still have times where the person I am talking to can't hear me very well. Also can't consistently get the Google maps app to talk to me... very frustrating.
Value
3 out of 5
3
Response from Samsung USBy R&R, September 28, 2026
Hello there CindyB,

Thank you for sharing your feedback! The Galaxy A36 5G features a vibrant display, versatile cameras and convenient 5G connectivity. We understand how important clear conversations and dependable audio navigation are throughout your day. Your feedback regarding call quality and Google Maps voice guidance is valuable as we continue working to improve the Galaxy experience. Thank you for choosing Samsung!

-Ty

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Written by a customer while visiting Samsung US
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