Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(2,114 Reviews)
Open Ratings Snapshot
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5 out of 5
5
Great phone
on December 9, 2025
Posted by: Theforce
from Cleveland Ohio
Expertise:Expert
Better performance much faster and reliable do my task everyday no complaints 👌
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R, January 9, 2026
Hey Theforce,
Thank you for sharing your experience with the Galaxy A36 5G. Designed for everyday use, this phone provides reliable performance for work, communication, and entertainment. The Galaxy A36 5G easily integrates into your daily routine. Your feedback highlights how performance and dependability lead to long-term satisfaction. We value your support as a Samsung customer.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I want this phone.
on December 8, 2025
Posted by: Bigdude
[This review was collected as part of a promotion.] I really appreciate Samsung for keeping it going. Speakers are loud, and it's to accessible. Easy to work
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is amazing
on December 7, 2025
Posted by: Lovinggalaxy
[This review was collected as part of a promotion.] This galaxy ai is amazing I use it for playing games social media staying in contact with friends and family. It has a good camera and doesn't lag I have had no problems with this phone at all I think its the best phone i have owned .
Value
5 out of 5
5
Response from Samsung USBy R&R, January 6, 2026
Hey there Lovinggalaxy,
Thank you for sharing your thoughts on the Galaxy A36 5G. It's wonderful to hear how the device enhances gaming, keeps you connected on social media, and provides smooth photography. Your experience showcases how Galaxy AI and dependable daily performance make using the phone a rewarding experience. We appreciate your support for Samsung.
-Ty

Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my galaxy
on December 7, 2025
Posted by: SnoopyGoosefraba
[This review was collected as part of a promotion.] I usually only would use my galaxy for social media, photos and call texting. Recently I have needed it for work using apps like outlook, zoom, and paycom. Everything was so easy to locate and use. The other day someone asked me about the Galaxy AI on my phone and I was unsure what that was so I have been diving into all the pre-installed Galaxy apps and I'm quite impressed. Still learning of course but the programing makes it simple.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
fun this is the best phone for kids and adults!
on December 7, 2025
Posted by: KadenHehe
[This review was collected as part of a promotion.] Has GALAXY AI fun phone for kids and adults runs smoothly best phone ever!
Value
5 out of 5
5
Response from Samsung USBy R&R, January 6, 2026
Hey there KadenHehe,
Thank you for sharing your experience with the Galaxy A36 5G. The Galaxy A36 5G is a device that everyone can enjoy for its smooth performance, along with fun and practical features for users of all ages. Your feedback highlights how Galaxy AI and performance work together to bring everyday joy. Thank you for being a Samsung customer.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's slow I
on December 6, 2025
Posted by: Markeyshere
[This review was collected as part of a promotion.] I always gotta the newest phone but had a stroke and can't afford a newer phone nolonger
Value
3 out of 5
3
Response from Samsung USBy R&R, December 12, 2025
Hello there Markeyshere,
Thank you for your continued support of Galaxy. The A36 5G is built to offer reliable connectivity and modern features at an accessible price point. Your loyalty is highly valued, and your feedback guides us in creating devices that consistently perform well for all users. We appreciate your sharing your experience and being part of the Samsung community.

-Ty

Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Screen size is great,could be faster though
on December 6, 2025
Posted by: Coinage
[This review was collected as part of a promotion.] The A.I. is amazing. The speed of learning is outta this world
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am so very pleased with my Samsung Galaxy!
on December 6, 2025
Posted by: Canoose22
[This review was collected as part of a promotion.] I have owned Samsung mobile phones for 5 rears now, and decided it was time to upgrade. WOW, I am so happy with my new Samsung Galaxy mobile phone. There are so many new features, especially the AI that was pre-installed. It is quite an awesome feature. There are many things that can be done for me. It is like having my own personal assistant to help me learn new features. I don't think I would have been able to figure out how to use many of the new features if I didn't have the AI to teach me.
Thank you, Samsung for the wonderful experiences.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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