Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Posted by: Star726
from NJ
Verified Purchase:Yes
Just what I wanted, good size, stronger battery, familiar system
Features
4
Performance
4
Design
4
Value
5
Response from Samsung USBy R&R, February 18, 2026
Hiya Star726,
Thank you for your review. We’re thrilled that the Galaxy A36 offers an ideal balance of size, reliable battery life, and classic Galaxy features. Made for daily comfort and convenience, it provides smooth performance to support you all day long. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your review. We’re thrilled that the Galaxy A36 offers an ideal balance of size, reliable battery life, and classic Galaxy features. Made for daily comfort and convenience, it provides smooth performance to support you all day long. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Disappointed
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Riddled with bugs. Nothing i set up remains where I put it.
No, I would not recommend this to a friend.
Value
1
Response from Samsung USBy R&R, January 29, 2026
Hi Disappointed,
Thank you for sharing your experience. The Galaxy A36 5G aims to deliver a smooth, customizable mobile experience, letting users personalize their layouts, apps, and settings to suit their routines. We’re eager to hear more about your experience with your Galaxy A36 5G. Please reach out to our Samsung Support Team to share additional details so we can assist with troubleshooting. Your feedback is important to us. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy A36 5G aims to deliver a smooth, customizable mobile experience, letting users personalize their layouts, apps, and settings to suit their routines. We’re eager to hear more about your experience with your Galaxy A36 5G. Please reach out to our Samsung Support Team to share additional details so we can assist with troubleshooting. Your feedback is important to us. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
The worst phone I ever had!!!!!!!!!!!!!!!!!!!!!!!!
on January 15, 2026
Posted by: Mics Pics
from Sheboygan, Wisconsin
Expertise:Intermediate
I have been a Samsung user as long as I can remember. But this phone, Samsung A36 is the worst phone I have ever had. The performance is nothing like I am use to. Thats on me for buying a cheap phone from a company I trust. You get what you pay for. I do not recommend this phone to anyone. So please, if you are looking to get the Samsung A36 5G, just don't do it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, January 16, 2026
Hi Mics Pics,
Thank you for sharing your thoughts on the Galaxy A36 5G. Devices in the Galaxy A Series are built to offer dependable everyday performance within the larger Galaxy lineup. Comparing performance expectations across different models emphasizes the importance of helping customers select the device that best matches their usage patterns and past experiences. If we can assist you in understanding your options, tips, and tricks to better tailor your phone to your daily life, we are happy to help and enhance your experience. Please reach out to our Samsung Support Team for further support. We appreciate your being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A36 5G. Devices in the Galaxy A Series are built to offer dependable everyday performance within the larger Galaxy lineup. Comparing performance expectations across different models emphasizes the importance of helping customers select the device that best matches their usage patterns and past experiences. If we can assist you in understanding your options, tips, and tricks to better tailor your phone to your daily life, we are happy to help and enhance your experience. Please reach out to our Samsung Support Team for further support. We appreciate your being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Aneta Van Pelt
from Baltimore MD
Expertise:Intermediate
Verified Purchase:Yes
The only thing I don't like about the phone is the battery goes quick. But the phone is great and fast. Thx Aneta
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 5, 2026
Hiya Aneta Van Pelt,
Thank you for your feedback on the Galaxy A36 5G. Many phones in the Galaxy A series deliver fast performance and a smooth experience throughout the day. Battery performance can vary based on usage, and your insights help show how customers balance device power and daily needs. Samsung Galaxy phones include settings and features to monitor and extend battery life. Keep an eye on battery health and use power-saving modes when necessary to maximize battery use. Check out the online article linked below on how to get the most from your device's battery. Samsung continues to enhance battery optimization in the Galaxy A Series for dependable daily use. We appreciate you being part of the Samsung family.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy A36 5G. Many phones in the Galaxy A series deliver fast performance and a smooth experience throughout the day. Battery performance can vary based on usage, and your insights help show how customers balance device power and daily needs. Samsung Galaxy phones include settings and features to monitor and extend battery life. Keep an eye on battery health and use power-saving modes when necessary to maximize battery use. Check out the online article linked below on how to get the most from your device's battery. Samsung continues to enhance battery optimization in the Galaxy A Series for dependable daily use. We appreciate you being part of the Samsung family.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
No more expandable sd card slot..no more samsung.
on December 21, 2025
Posted by: MrDave60
While this was a great phone. My old version had a micro sd slot. I see Samsung removed the micro sd card slot. I need expandable storage. No I do not want my photos etc on a cloud. I will be finding another another brand going forward.
Response from Samsung USBy R&R, December 22, 2025
Hi MrDave60,
Thank you for sharing your thoughts on the Galaxy A36 5G. Storage options are crucial for how users organize their photos and files. The Galaxy A16 5G offers similar features to the A36 5G while still providing expandable storage, making it a very comparable alternative. It allows the use of a microSD card for added flexibility. The A36 5G was built to ensure reliable performance, strong connectivity, and modern features suitable for daily use. We value your feedback and appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A36 5G. Storage options are crucial for how users organize their photos and files. The Galaxy A16 5G offers similar features to the A36 5G while still providing expandable storage, making it a very comparable alternative. It allows the use of a microSD card for added flexibility. The A36 5G was built to ensure reliable performance, strong connectivity, and modern features suitable for daily use. We value your feedback and appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: BillA
from Hendersonville, NC
Expertise:Expert
Verified Purchase:Yes
Connects my other tech when needed. I have a S9+ and a high end laptop. Other than Android Auto and music, the A36 keeps me and my tech connected on the go.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 8, 2026
Hey there BillA,
Thank you for sharing your experience with the Galaxy A36 5G. Designed to keep users connected across devices, this phone also supports seamless interaction within the Galaxy ecosystem and in-car systems while on the go. Feedback like yours emphasizes how reliable connectivity is crucial for daily mobility. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A36 5G. Designed to keep users connected across devices, this phone also supports seamless interaction within the Galaxy ecosystem and in-car systems while on the go. Feedback like yours emphasizes how reliable connectivity is crucial for daily mobility. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones I ever had
on December 18, 2025
Posted by: Kpehe
from Dallas tx
Expertise:Expert
This phone is very, very awesome. It is fast camera is great. Battery is good and I love this phone. It's one of the best I ever had.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 19, 2025
Hey there Kpehe,
Thanks for sharing your experience with the Galaxy A36 5G. It's great to hear how the camera performance, battery life, and overall quality leave a strong impression during everyday use. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy A36 5G. It's great to hear how the camera performance, battery life, and overall quality leave a strong impression during everyday use. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Kaleem
from Brooklyn New York
Verified Purchase:Yes
It's ok no complaints, but i'm just getting used to it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US