Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Great solid phone
on March 12, 2026
Posted by: TimmyD
[This review was collected as part of a promotion.] Phone is great for everything. Galaxy AI is an awesome feature that can assist you with everday tasks. Very reliable and fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm continuing to stay with Samsung
on March 12, 2026
Posted by: SamsungUser4Life
[This review was collected as part of a promotion.] When I needed a new phone, I knew I would be getting another one, after I'd purchased my first Samsung Galaxy A series. I like the ease of use for everything, and that it has it's own cloud, so I don't have to rely just on my Google cloud. I enjoy the passcode feature for logging in, with all the different accounts I have, remembering all those passwords is impossible. And again, I don't have to rely just on my Google Account. I have become a Samsung user for the rest of my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone's are the best ever
on March 12, 2026
Posted by: Bignumbers7
[This review was collected as part of a promotion.] I use my phone for business, money and personal purposes only
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I needed plus some!
on March 11, 2026
Posted by: Moneywellspent
[This review was collected as part of a promotion.] I have been using my Samsung device primarily for a mix of professional work and personal entertainment, and it has exceeded my expectations in both areas. For work, the multitasking capabilities are seamless, allowing me to manage school assignments and work documents on the go without any lag.
The integration of Galaxy AI has been a complete game-changer for my daily routine. The intelligent features help me summarize notes and optimize my workflow in ways I didn't realize were possible. When I am off the clock, the device is my primary hub for streaming movies and sports. The display quality is vibrant and makes for an immersive viewing experience, while the battery life holds up impressively well even during long gaming sessions.
Overall, the features of this Samsung product provide a perfect balance for my lifestyle. Whether I am focusing on productivity for school or just relaxing with a game, the performance remains top-tier. I am very satisfied with how this device handles every task I throw at it.
The integration of Galaxy AI has been a complete game-changer for my daily routine. The intelligent features help me summarize notes and optimize my workflow in ways I didn't realize were possible. When I am off the clock, the device is my primary hub for streaming movies and sports. The display quality is vibrant and makes for an immersive viewing experience, while the battery life holds up impressively well even during long gaming sessions.
Overall, the features of this Samsung product provide a perfect balance for my lifestyle. Whether I am focusing on productivity for school or just relaxing with a game, the performance remains top-tier. I am very satisfied with how this device handles every task I throw at it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device for the price
on March 10, 2026
Posted by: Justme
[This review was collected as part of a promotion.] The A36 5G is an affordable option that can bring all the great tech FM the big boys (Z and S series) with a much smaller price tag. Great display size and crispness for video calling and playback. I'm overall very happy with my purchase!
Value
5
Written by a customer while visiting Samsung US
Posted by: Gunny
from Tucson, AZ
Expertise:Expert
Verified Purchase:Yes
This has turned out to be a real good working phone. The camera takes great pictures. The size of the phone is manageable and the price is best of all for what you get. I was using the A50 series but my experiece with the A53 was truly depressing in that after the last update it stopped taking evening pictures with color distortion. Was promised by Samsung that there was a correction on the way but it never happened. Try this phone you will be pleased with what it can do for the price!!
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R, March 10, 2026
Hello Gunny,
Thank you for sharing your thoughts on the Galaxy A36 5G. The A series provides a well-rounded mix of performance, camera features, and everyday usability within the Galaxy lineup. Recent updates in responsiveness and organization make this device a great partner for daily tasks and entertainment. We value your feedback and appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts on the Galaxy A36 5G. The A series provides a well-rounded mix of performance, camera features, and everyday usability within the Galaxy lineup. Recent updates in responsiveness and organization make this device a great partner for daily tasks and entertainment. We value your feedback and appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Nope
on March 9, 2026
Posted by: Sissy
Expertise:Intermediate
I have two games I play and I am a grandma so nothing complicated. The phone overheated and the touchscreen would not work. And no, I had not even bought a case for it. Extremely disappointing.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
4
Response from Samsung USBy R&R, March 10, 2026
Hi Sissy,
Thank you for sharing your experience with the Galaxy A36 5G. Devices can occasionally run warm while apps are updating or during extended use. Features like Device Care are designed to help maintain smooth performance over time. Please check out our online resources for tips on keeping your device running smoothly. We appreciate your feedback and thank you for being a part of the Samsung community. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A36 5G. Devices can occasionally run warm while apps are updating or during extended use. Features like Device Care are designed to help maintain smooth performance over time. Please check out our online resources for tips on keeping your device running smoothly. We appreciate your feedback and thank you for being a part of the Samsung community. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Limited
on February 16, 2026
Posted by: Rick
Having trouble with my phone which is new .Cannot get nothing but the run around on getting it fixed. Did 84 texts with Samsung the other day . No results
Response from Samsung USBy R&R, February 17, 2026
Hi there Rick,
Thank you for sharing your review of the Galaxy A36 5G. It is designed as a reliable mobile companion, featuring a 6.7″ FHD+ Super AMOLED display with a 120 Hz refresh rate and a peak brightness of up to 1,200 nits, ensuring clear visuals and good daylight readability. Its 5,000 mAh battery offers strong everyday endurance, and 45 W fast charging enables quick recharging. Powered by Qualcomm Snapdragon 6 Gen 3, this device is optimized for performance. If you have any concerns, please reach out to our Samsung Support Team at 1-800-SAMSUNG for personalized troubleshooting options. We value your feedback and appreciate the chance to improve your experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your review of the Galaxy A36 5G. It is designed as a reliable mobile companion, featuring a 6.7″ FHD+ Super AMOLED display with a 120 Hz refresh rate and a peak brightness of up to 1,200 nits, ensuring clear visuals and good daylight readability. Its 5,000 mAh battery offers strong everyday endurance, and 45 W fast charging enables quick recharging. Powered by Qualcomm Snapdragon 6 Gen 3, this device is optimized for performance. If you have any concerns, please reach out to our Samsung Support Team at 1-800-SAMSUNG for personalized troubleshooting options. We value your feedback and appreciate the chance to improve your experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US