Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
This product has great features.
on March 13, 2026
Posted by: Lisamarie704
[This review was collected as part of a promotion.] Galaxy a36 5g is a great phone it is great for streaming videos and great for gaming. This phone has everything you need to do in one place.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is better than my last phone!
on March 13, 2026
Posted by: Kittycat123
[This review was collected as part of a promotion.] I like galaxy ai it's easy to use,I use my phone for streaming and and messaging i like how the features r smooth with no issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A36, good phone
on March 13, 2026
Posted by: Galaxyguy
[This review was collected as part of a promotion.] This phone has simple but Cool Ai features, and very stylish.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fun phone to have
on March 13, 2026
Posted by: Red2reds
[This review was collected as part of a promotion.] Needs a better camera and more ram. It's durable and has lasted a long time
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 13, 2026
Posted by: Momstircraxy
[This review was collected as part of a promotion.] I love this phone better than my last android it has better features and camera, the ease of going thru screen. Better quality when watching movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing features and easy to use
on March 13, 2026
Posted by: Terry810
[This review was collected as part of a promotion.] The ability to have everything i need for my life to operate smoothly is great, this phone shows me to have what I need when I need it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
batterydontstaychargedmore theater day I got it ne
on March 13, 2026
Posted by: Notgood
[This review was collected as part of a promotion.] It dose not stay charged long enough to listen watch or play games I got it brand new and I've had it about a year
Value
3
Response from Samsung USBy R&R, March 13, 2026
Hello there,
Thank you for reaching out to us regarding your Galaxy A36 5G. To help extend your battery life, please go to Settings > Battery & Device Care > Battery, and enable Power Saving mode. This feature allows your device to run longer on a single charge.
If you are using an authentic Samsung charger and still find that your device is not holding a charge, please note that Samsung products are warranted against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support.
Please don’t hesitate to contact our Support Team for further assistance. Thank you for being a part of the Samsung family!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out to us regarding your Galaxy A36 5G. To help extend your battery life, please go to Settings > Battery & Device Care > Battery, and enable Power Saving mode. This feature allows your device to run longer on a single charge.
If you are using an authentic Samsung charger and still find that your device is not holding a charge, please note that Samsung products are warranted against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support.
Please don’t hesitate to contact our Support Team for further assistance. Thank you for being a part of the Samsung family!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
works smoothly, has a great camera..amazing batter
on March 12, 2026
Posted by: polkadotkitten
[This review was collected as part of a promotion.] Samsung Galaxy A36 offers a strong balance of performance, smart features, and affordability, making it a great choice for everyday smartphone users. One of its biggest advantages is the integration of Galaxy AI, which enhances how people interact with their phone. Galaxy AI can help with tasks like smarter photo editing, real-time language assistance, and productivity features that make daily activities easier and faster.
Value
5
Written by a customer while visiting Samsung US