Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
The A36 has great new software features.
on March 20, 2026
Posted by: WolfHaus
[This review was collected as part of a promotion.] I am impressed with the speed of processing when using my phone to edit pictures. However I do miss the ease and convenience of a stylus like my previous phone, GalaxyNote 9. The Galaxy AI is actually a helpful transition into eliminating having to do things manually. Still learning to use the Galaxy AI efficiently.
The external device continues controls are a little smoother and more user friendly. Syncing devices and switching from one to another is an improvement.
Design wise, im not a big fan of the protruding "oval" camera lenses on the back but I suppose putting on a protective phone case reduces the protrusion. Overall, basic phone functions and aesthetics as well as storage and speed in addition to new AI tools makes this phone a worthy learning adventure when changing phones can be a headache.
The external device continues controls are a little smoother and more user friendly. Syncing devices and switching from one to another is an improvement.
Design wise, im not a big fan of the protruding "oval" camera lenses on the back but I suppose putting on a protective phone case reduces the protrusion. Overall, basic phone functions and aesthetics as well as storage and speed in addition to new AI tools makes this phone a worthy learning adventure when changing phones can be a headache.
Value
4
Response from Samsung USBy R&R, March 26, 2026
Greetings WolfHaus,
Thank you for sharing your feedback. The Galaxy A36 5G is designed to enhance communication, entertainment, and productivity. Its AI features help simplify daily routines in practical ways. We’re glad to hear that it fits well into your everyday life and that its features and performance are leaving a positive impression. Thank you for being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your feedback. The Galaxy A36 5G is designed to enhance communication, entertainment, and productivity. Its AI features help simplify daily routines in practical ways. We’re glad to hear that it fits well into your everyday life and that its features and performance are leaving a positive impression. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
A Mid Grade Phone with Premium Features
on March 20, 2026
Posted by: ASeries
[This review was collected as part of a promotion.] This device is absolutely solid for the mid-grade price point! From Galaxy AI Features, solid performance, a beautiful display and ultimate seamless experience with other devices from Samsung, you cannot go wrong with the A36. With the price point, you get a solid CPU chipset that allows you to switch from business, casual and learning uses. The battery lasts very long, the screen is a great size that allows movie and entertainment consumption to be something one could dream of 5-10 years ago.
Value
4
Response from Samsung USBy R&R, March 26, 2026
Hi ASeries,
Thank you for sharing your thoughts about Galaxy A36 5G.The Galaxy A Series smartphones are designed to deliver a dependable everyday Galaxy experience. The battery is designed to keep up with everyday activities from morning to night. It's great to know it's supporting your day-to-day needs so well. We're glad the experience is standing out in a positive way. Thank you for taking the time to share your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts about Galaxy A36 5G.The Galaxy A Series smartphones are designed to deliver a dependable everyday Galaxy experience. The battery is designed to keep up with everyday activities from morning to night. It's great to know it's supporting your day-to-day needs so well. We're glad the experience is standing out in a positive way. Thank you for taking the time to share your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Not so big or small and lightweight
on March 19, 2026
Posted by: Candicane
[This review was collected as part of a promotion.] I love how it helps me to search things very easily and fast ... overall it's a good phone and photos come out good too
Value
5
Written by a customer while visiting Samsung US
Posted by: Dano
Expertise:Intermediate
Verified Purchase:Yes
It works, but camera seems bottom of the barrel. It has fewer pixels and poorer picture quality than the A32 I replaced. Wish I'd bought something else.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R, March 21, 2026
Hey there Dano,
Thank you for taking the time to share your thoughts on the Galaxy A36 5G. The A36 5G is designed for everyday photography, social sharing, and capturing moments on the go. By adjusting the camera settings and exploring the built-in enhancements, you can bring out more detail based on how you use the device. Please check out the link below for more information on how to use the camera on your Galaxy A36 5G. There are some really cool features unique to the Galaxy A36 5G that you may find useful. Thank you for being a Samsung customer.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughts on the Galaxy A36 5G. The A36 5G is designed for everyday photography, social sharing, and capturing moments on the go. By adjusting the camera settings and exploring the built-in enhancements, you can bring out more detail based on how you use the device. Please check out the link below for more information on how to use the camera on your Galaxy A36 5G. There are some really cool features unique to the Galaxy A36 5G that you may find useful. Thank you for being a Samsung customer.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Gift for Mom
on March 19, 2026
Posted by: wenedina75
[This review was collected as part of a promotion.] I got this for Mom's bday and she absolutely loves her phone shes still learning at the new things it has have showed her the galaxy ai which I personally love and have shown her good to find things and how to ask any things she sees and wants to find more info she loves to play games and I see her entertained
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best way to go.
on March 19, 2026
Posted by: SamsungRox35
[This review was collected as part of a promotion.] Any samsung producr i have purchased has been top notch in its performance for streaming any kind of media. The gaming and Galaxy AI features also exceed my expectations for a phone or any device. If anyone where to ask i would most definitely refer them to a samsung device specifically the A36. It is a cheaper alternative to the s model but does the same job and does it well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use.
on March 19, 2026
Posted by: Duckie
[This review was collected as part of a promotion.] The Samsung Galaxy A52 is a solid mid-range smartphone that offers great value for everyday use. It features a bright and smooth 6.5-inch Super AMOLED display with up to a 120Hz refresh rate on the 5G version, making scrolling and videos look very smooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really have an A 32 5G but I guess my device old
on March 19, 2026
Posted by: BennyFinesse
[This review was collected as part of a promotion.] My device is old but it is still a very good device. It is in perfect condition physically the only thing is I am running on like android 11. So it's a little slow, but overall it's a great phone as far as my phone service. Galaxy AI is a great thing in my photo's.
Value
5
Written by a customer while visiting Samsung US