Customer reviews from Samsung US
Samsung - HW-Q900H 7.1.2 Ch Q-Series Soundbar and Subwoofer (2026) - Black
Average customer rating
4.8
(109 Reviews)
Rating breakdown 109 reviews
5 Stars
95
4 Stars
11
3 Stars
2
2 Stars
1
1 Star
0
99%of customers recommend this product.
(
72 out of
73)
Customer Reviews for Samsung - HW-Q900H 7.1.2 Ch Q-Series Soundbar and Subwoofer (2026) - Black
Customer Rating
2
Where's the LowEnd
on October 27, 2026
Posted by: PJ Sparx
[This review was collected as part of a promotion.] So the soundbar has very good imaging. However, the subwoofer is severely lacking. Almost to the point of non existence for something so expensive, you would think it would rattle the walls but it's barely audible, not exactly reinforcement at all.
Response from Samsung USBy Samsung Solutions, October 27, 2026
Hi PJ Sparx,
Thank you for sharing your review of the HW-Q900H Soundbar. We value your feedback and will share it with our teams.
There are multiple ways to control the bass levels for your new Soundbar.
1) Using the WOOFER button on the provided Soundbar remote. Use the woofer button by pushing forward or pulling backward on the button itself to adjust the bass levels between -12 or -6/+6. If you want to reset the bass to 0 then push the button in.
2) When you press the TONE CONTROL button, you can adjust the treble or bass levels between -6/+6.
Alternatively, you can adjust all of these same settings and more within the SmartThings app. Download the app for your iOS or Android device and then connect your Soundbar to Wi-Fi. From here, you will be able to adjust all of the same settings as the provided remote, but with the added benefit of being able to see the changes on your smart device.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, Monday through Friday, 8:00 AM to 9:00 PM EST, and Saturday, 8:00 AM to 6:00 PM EST. We are closed on Sundays. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Thank you for sharing your review of the HW-Q900H Soundbar. We value your feedback and will share it with our teams.
There are multiple ways to control the bass levels for your new Soundbar.
1) Using the WOOFER button on the provided Soundbar remote. Use the woofer button by pushing forward or pulling backward on the button itself to adjust the bass levels between -12 or -6/+6. If you want to reset the bass to 0 then push the button in.
2) When you press the TONE CONTROL button, you can adjust the treble or bass levels between -6/+6.
Alternatively, you can adjust all of these same settings and more within the SmartThings app. Download the app for your iOS or Android device and then connect your Soundbar to Wi-Fi. From here, you will be able to adjust all of the same settings as the provided remote, but with the added benefit of being able to see the changes on your smart device.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, Monday through Friday, 8:00 AM to 9:00 PM EST, and Saturday, 8:00 AM to 6:00 PM EST. We are closed on Sundays. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Great Quality
on October 27, 2026
Posted by: Srm5
[This review was collected as part of a promotion.] I’ve had the Samsung HW-Q900H for about a month now and it’s honestly way better than I expected. I was coming from just the built-in speakers on my TV plus a cheap little soundbar, so anything would’ve been an upgrade, but this thing actually feels like a real system.
Movies are the biggest difference. With Dolby Atmos stuff the height effects actually work—rain, helicopters, ambient noise all sit above you instead of just blasting from the front. Dialogue stays clear even when there’s a lot of action going on, which was a problem before. The subwoofer is solid too. It hits hard when it needs to without turning everything into a muddy mess. I was worried it might be boomy in my living room, but after it ran the SpaceFit calibration it settled in pretty nicely.
Q-Symphony with my Samsung TV is one of those features I didn’t think I’d care about, but it does make a noticeable difference. The TV speakers and the bar work together so the sound feels fuller and more like it’s coming from the screen. Wireless Atmos is convenient too—I don’t always have to run the HDMI cable if I’m just watching something on the TV’s apps.
Music sounds good. Not audiophile-level or anything, but clear enough that I actually listen to albums through it now instead of switching to headphones. Gaming is fine too. Game Mode Pro tightens things up a bit and makes footsteps and directional audio easier to pick out.
Setup was pretty painless. The sub paired right away, the app is straightforward, and day-to-day stuff like night mode or changing sound modes is easy enough. It’s not perfect—I still think optional rear speakers would push it further, and the bass can occasionally feel a little strong if you crank it—but overall it’s a big step up and I’ve been happy with it. Easy setup and connection!
Movies are the biggest difference. With Dolby Atmos stuff the height effects actually work—rain, helicopters, ambient noise all sit above you instead of just blasting from the front. Dialogue stays clear even when there’s a lot of action going on, which was a problem before. The subwoofer is solid too. It hits hard when it needs to without turning everything into a muddy mess. I was worried it might be boomy in my living room, but after it ran the SpaceFit calibration it settled in pretty nicely.
Q-Symphony with my Samsung TV is one of those features I didn’t think I’d care about, but it does make a noticeable difference. The TV speakers and the bar work together so the sound feels fuller and more like it’s coming from the screen. Wireless Atmos is convenient too—I don’t always have to run the HDMI cable if I’m just watching something on the TV’s apps.
Music sounds good. Not audiophile-level or anything, but clear enough that I actually listen to albums through it now instead of switching to headphones. Gaming is fine too. Game Mode Pro tightens things up a bit and makes footsteps and directional audio easier to pick out.
Setup was pretty painless. The sub paired right away, the app is straightforward, and day-to-day stuff like night mode or changing sound modes is easy enough. It’s not perfect—I still think optional rear speakers would push it further, and the bass can occasionally feel a little strong if you crank it—but overall it’s a big step up and I’ve been happy with it. Easy setup and connection!
Written by a customer while visiting Samsung US
Customer Rating
4
Decent sound
on October 26, 2026
Posted by: Tv jack
from Waikoloa
[This review was collected as part of a promotion.] This is a decent sound system. The bass is clear. Calibration was pretty easy. With Bluetooth connectivity, you have no worries. It's a pretty immersion experience to listen to.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Speaker Bar system
on October 26, 2026
Posted by: Code X
from Panamá City, Panama
[This review was collected as part of a promotion.] Love this speaker bar. Was easy to set up, and I ended up buying some wireless rear speakers that were compatiable that I also installed. No complaints whatsoever, and I highly recommend buying one. Sub Woofer was also wireless, and only needed to be plugged up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound without the high price
on October 26, 2026
Posted by: Matt
from SanJose, CA
[This review was collected as part of a promotion.] Incredibly easy to connect to my system, Calibration took no time at all and soon I was immersed in rich bass with superior clarity. If you're looking for a soundbar, give the Q series a listen.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good sound but connectivity drops outs.
on October 26, 2026
Posted by: Mikey
[This review was collected as part of a promotion.] Great sound and clarity. I do have trouble sometimes with connectivity with wifi and tv. For the price, I would expect the product to work seemlessly witjout having to unplug and restart/reboot so much.
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on October 26, 2026
Posted by: TalleysGalaxy
from Charlotte, NC
[This review was collected as part of a promotion.] Man I love my Samsung Audio System... It's just immaculate! I heard something on a basic sound system the other day.... Omg the sound was terrible! But with my Samsung? It's like I'm there in the concert hall, or on that bustling city street. Great sound is a must have these days along with great visuals. Samsungs the top of the game!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best that I have e used!
on October 26, 2026
Posted by: Maxmyluv
from Murphysboro,IL
[This review was collected as part of a promotion.] the product is great I am very happy with the sound I get the only problem is the fit is a little wrong is workable the base is great activate sound and it perfect . calibration was a little difficult I figured out it was fine yeah I know if you have to wear those clothes around me I'll understand the clarity of sound perfect it couldn't be better if I were right there connectivity is also very good it works well with everything I have not sure what you mean about aversion
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US