Customer reviews from jbl.com
JBL - QUANTUM-650X Wireless Multiplatform Gaming Headset (2026) - Black
Average customer rating
4.6
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
14
4 Stars
9
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for JBL - QUANTUM-650X Wireless Multiplatform Gaming Headset (2026) - Black
Customer Rating
5
Like the fit
on July 10, 2026
Posted by: Teacher1947
I purchased this headset to replace a headset I had been using for 5 years. I called JBL to help me find exactly what I wanted. I use a headset with boom mic to teach online classes. This headset fits much better than my previous 5 year-old JBL headset. The controls are placed a little differently so my muscle memory has to adjust. Everything is working fine.
Written by a customer while visiting jbl.com
Customer Rating
4
Great value for a pro grade headset.
on June 24, 2026
Posted by: JimV
[This review was collected as part of a promotion.] Outstanding sound quality. Very sensitive microphone with good vocal quality. Extremely comfortable for extended gaming sessions.
Very professional build quality. Easy pairing with my setup.
Very professional build quality. Easy pairing with my setup.
Written by a customer while visiting jbl.com
Customer Rating
5
Versatile Gaming Headset
on June 8, 2026
Posted by: JoshuaM
[This review was collected as part of a promotion.] Really like these headphones. They have that warm JBL sound with a nice bit of bass. What really stands out to me is the versatility of these headphones compared to other gaming headsets. Because they have the JBL sound they’re great not just for gaming but movies and music as well. If you need one set for work, play, and relaxing I would recommend these. I like the removable battery though I’m not sure you could buy a second which would sort of defeat the purpose imo. Though the battery life is really good. Now as solely gaming headphones these are good. They have great spacial surround sound, though I think it might have a tad too much warmth/bass to be as great as other gaming headsets. I can hear where footsteps and firing is coming from in COD and they sound even better in racing and narrative games! The build quality is very nice and feels much better than previous JBL headsets and they’re light. No discomfort imo. Both Bluetooth and wireless connectivity are very quick and accurate and easy to setup. And controls are easy to use once you remember where they are.
Written by a customer while visiting jbl.com
Customer Rating
5
Connects to.gaming.consoles easily with mic
on June 3, 2026
Posted by: MeghanD
[This review was collected as part of a promotion.] Very comfortable to wear and doesn't hurt the ears. Sound quality is excellent as I have grown to prefer the jbl sound. The microphone has excellent performance and doesn't pick up background sound. Easy chariging and stays charged for great game playing. Easily connects via Bluetooth which just seals the deal for overall value. Worth every penny for the top quality jbl delivers.
Written by a customer while visiting jbl.com
Customer Rating
5
Very easy to use
on May 13, 2026
Posted by: NikD
[This review was collected as part of a promotion.] These headphones are perfect for any gamer in your life. They allow seamless, and painless wireless pairing to Xbox, Playstation, and many more. The sound quality is good, the battery life is solid, the comfort level is great. They’re very light, but have very soft and comfortable earpads that don’t fatigue my ears even after hours of use.
Written by a customer while visiting jbl.com
Customer Rating
5
You’ll Forget You’re Wearing Headphones - Trust Me
on May 13, 2026
Posted by: AdonisC
[This review was collected as part of a promotion.] I got the chance to try the JBL Quantum 650X Wireless gaming headphones and let me tell you - amazing!
They’re not heavy at all - they’re actually pretty light. They’re very comfortable - they don’t hurt after long periods of wearing them like some other headphones. The ear cups are super soft not annoying at all.
Another cool thing about the ear cups is that the ears turn inwards - so if you have a case for headphones, it makes it easy for storage when travelling.
There are buttons and knob-wheels on the side to control the main volume, the music-to-effects balance, and a mute button for the mic.
One of the things that I like about the microphone is that it’s got a long arm - so your opponents will have no trouble hearing you because it’s right by your mouth. But the greatest thing to me about the mic is that it’s detachable. So if you don’t wanna have it on - you just pop it off super easy.
It seems to have really good battery power - I haven’t had to charge mine at all after multiple uses - so no worries if you’re an all-day gamer.
And finally - the sound! The sound is super impressive. JBL is always great with sound. These are’t standard stereo. The box says it’s Hi-Res Audio - and honestly, it sounds like you’re in there whatever you’re playing. For a moment I questioned if I had the headphones on because it sounded so realistic to me. The bass and mid-range sound really good, and the coolest part is - you can customize the Equalizer to your preference. I literally love that feature!
Overall - I’d give these a 9.5 out of 10. Comfort’s great, sound is great. The only thing I struggled with was initially setting them up. I was trying to connect them via Bluetooth in the settings of both my Xbox Series X and my PS5 and failed to get sound to come through. It wasn’t until I connected the included orange USB dongle into the console’s USB port that I got sound. The sound came through instantly at that point - but the instructions that came with the headphones unfortunately didn’t make it clear that that’s what I needed to do - so it took me a good 25 minutes of hitting a brick wall to figure out how to get these bad boys working. But all in all - they’re awesome and I’d definitely recommend.
Written by a customer while visiting jbl.com
Customer Rating
4
Attractive, quality audio mid-price headset for ga
on May 13, 2026
Posted by: MarionG
[This review was collected as part of a promotion.] A solid set of wireless headphones, this Quantum 650X delivers the kind of audio quality that I have come to expect from JBL with rich bass, crisp highs and full mids. Pairing can be a bit tricky depending on what system you're using these with but once you get set up the rest is simple. The complementing app allows you to set custom levels. Charging is interesting, with a small magnetized compartment holding the battery, which can be easily removed for charging. They look pretty slick as well. The microphone is modular and easy to remove when not necessary, in contrast to other mic headsets with permanently fixed mic. All in all, a solid mid-price option for gamer audio.
Written by a customer while visiting jbl.com
Customer Rating
4
Quality Headphones with lots of percs
on May 12, 2026
Posted by: TeraunS
[This review was collected as part of a promotion.] I love these headphones. They do a great job of giving a balanced sound for any type of game/media I put it through. It’s actually flat to the point where they’re not bad producing with. The cool thing I like about them is that I can get a more punchy sound by using the EQ setup that comes in the app.
They’re also very comfortable. It’s almost like these things hug your head. I like having them on because they’re the perfect balance weight wise. My only reason for taking off one star was the material of the cloth cushion. They look cool but if you wear glasses, you’ll hear them squeak. Other than that, everything else is great.
Written by a customer while visiting jbl.com