Customer reviews from Samsung US
Samsung - Galaxy Book6 Ultra NP964UJH-XG1US 16" Touchscreen Copilot+ PC Notebook - WQXGA+ - 120 Hz - Intel Core Ultra 7 - Gray
Average customer rating
5
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
39
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Samsung - Galaxy Book6 Ultra NP964UJH-XG1US 16" Touchscreen Copilot+ PC Notebook - WQXGA+ - 120 Hz - Intel Core Ultra 7 - Gray
Customer Rating
5
It's a very good computer.
on March 13, 2026
Posted by: Castylove
[This review was collected as part of a promotion.] My Samsung computer is everything I have. It's fast, has a touchscreen, and features several other capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is great.
on March 15, 2026
Posted by: Love2Love
[This review was collected as part of a promotion.] Galaxy AI is the new of the new. It's dope and it's so handy dandy when it is needed for quick questions nobody can answer right then and there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am happy with galexy
on March 23, 2026
Posted by: Gabe1900
[This review was collected as part of a promotion.] Work pic and calls emails conference calls. Family co workers
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Greetings Gabe1900,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Book6 Ultra. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. If you would like to share additional feedback with us regarding your experience using the Galaxy Book6 Ultra or if you would like further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Book6 Ultra. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. If you would like to share additional feedback with us regarding your experience using the Galaxy Book6 Ultra or if you would like further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
I love this opportunity
on April 5, 2026
Posted by: Bdubs01
[This review was collected as part of a promotion.] Excellent features and galaxy Ai is simply amazing
Value
5
Response from Samsung USBy R&R Team, April 8, 2026
Good day Bdubs01,
Thank you for finding the time to share your thoughts with us about your Samsung Galaxy Book6 Ultra. We value your honesty as we continue to improve the design and functionality of our product line. We're happy to hear that you have been enjoying the features of your Galaxy Book6 Ultra! Please do not hesitate to reach out to Samsung Support if you have any questions for us or if you would like to share additional feedback with us. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thank you for finding the time to share your thoughts with us about your Samsung Galaxy Book6 Ultra. We value your honesty as we continue to improve the design and functionality of our product line. We're happy to hear that you have been enjoying the features of your Galaxy Book6 Ultra! Please do not hesitate to reach out to Samsung Support if you have any questions for us or if you would like to share additional feedback with us. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great quality
on May 15, 2026
Posted by: K1DEN20
[This review was collected as part of a promotion.] This is a very good product I would be interested in looking forward to getting it it looks like is has good quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product looks fantastic
on May 25, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I want the galaxyai because, i wan to improve my work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my laptop
on May 25, 2026
Posted by: Lea2samsung
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy Book4 Edge for both personal and school, and it has honestly made multitasking so much easier. The lightweight design makes it easy to carry around, while the battery life lasts through long days without constantly searching for a charger. I use it daily for streaming, online classes, assignments, browsing, and staying organized.
The AMOLED display is beautiful and makes movies and videos look super clear and vibrant. Performance has been smooth and fast, even when I have multiple tabs and apps open at once. I also love the Galaxy AI features because they help make tasks feel quicker and more convenient, especially with productivity and everyday use.
Overall, the Galaxy Book4 Edge feels premium, portable, and reliable. It’s a great laptop for students, work, entertainment, and everyday life.
The AMOLED display is beautiful and makes movies and videos look super clear and vibrant. Performance has been smooth and fast, even when I have multiple tabs and apps open at once. I also love the Galaxy AI features because they help make tasks feel quicker and more convenient, especially with productivity and everyday use.
Overall, the Galaxy Book4 Edge feels premium, portable, and reliable. It’s a great laptop for students, work, entertainment, and everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looks and works great
on May 25, 2026
Posted by: Rosey69
[This review was collected as part of a promotion.] Love how it connects to all my samsung devices how fast it is just everything about it is really nice
Value
5
Written by a customer while visiting Samsung US