Customer reviews from Samsung US
Samsung - Galaxy Book6 Ultra NP964UJH-XG1US 16" Touchscreen Copilot+ PC Notebook - WQXGA+ - 120 Hz - Intel Core Ultra 7 - Gray
Average customer rating
5
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
39
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Samsung - Galaxy Book6 Ultra NP964UJH-XG1US 16" Touchscreen Copilot+ PC Notebook - WQXGA+ - 120 Hz - Intel Core Ultra 7 - Gray
Customer Rating
5
It's good and it's fast
on March 13, 2026
Posted by: wildymom
[This review was collected as part of a promotion.] That's good for recording and good for things like you can do a lot of things on there like do like a I drawing drawing there
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highest Quality of Technically
on March 25, 2026
Posted by: Ryantaz69
[This review was collected as part of a promotion.] I Love the Superior Slim design and easy to use keyboard and mouse.
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Aloha Ryantaz69,
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Book6 Ultra. Your valuable input is appreciated. How wonderful it is to hear how much you've been appreciating the design and ease of use when it comes to your Galaxy Book6 Ultra! Please do not hesitate to contact Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Book6 Ultra. Your valuable input is appreciated. How wonderful it is to hear how much you've been appreciating the design and ease of use when it comes to your Galaxy Book6 Ultra! Please do not hesitate to contact Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfactory Purchase
on March 30, 2026
Posted by: Ptell88
[This review was collected as part of a promotion.] Galaxy AI is the newest and greatest of tech products! I love my new Galaxy Book 6 Ultra laptop computer. It does and has everything I need to be successful in business, leisure, and gaming endeavors!
Value
5
Response from Samsung USBy R&R Team, April 29, 2026
Aloha Ptell88,
Thank you for finding the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Book6 Ultra. We appreciate your glowing review as we continue to improve our product line to best suit the needs of our customers. It's awesome to hear that you're taking full advantage of the unsurpassed functionality and superior performance offered with your new Galaxy Book6 Ultra. Being productive has never been easier! If you would like to provide additional feedback with us regarding your experience or if you would like any further assistance, please let us know by reaching out to Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
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Warranty Information
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Facebook Messenger
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thank you for finding the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Book6 Ultra. We appreciate your glowing review as we continue to improve our product line to best suit the needs of our customers. It's awesome to hear that you're taking full advantage of the unsurpassed functionality and superior performance offered with your new Galaxy Book6 Ultra. Being productive has never been easier! If you would like to provide additional feedback with us regarding your experience or if you would like any further assistance, please let us know by reaching out to Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Love it great features
on March 30, 2026
Posted by: Rosey69
[This review was collected as part of a promotion.] Works well across all my devices have buds 4 pro and samsung oled tv as well as s26 ultra
Value
5
Response from Samsung USBy R&R Team, April 29, 2026
Aloha Rosey69,
Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Book6 Ultra. Your satisfaction motivates us to continue delivering the best quality product to our customers. The cross-functionality on the Galaxy Book6 Ultra is exceptional. It has been designed as a premium, seamless hub within the broader Samsung Galaxy ecosystem. It is engineered for, and heavily relies on, tight integration with Samsung phones and tablets. If you would like to provide additional feedback with us regarding your experience or if you would like any further assistance, please do not hesitate to contact Samsung Support. We'd love to hear more from you! Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
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Warranty Information
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Samsung Community
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Book6 Ultra. Your satisfaction motivates us to continue delivering the best quality product to our customers. The cross-functionality on the Galaxy Book6 Ultra is exceptional. It has been designed as a premium, seamless hub within the broader Samsung Galaxy ecosystem. It is engineered for, and heavily relies on, tight integration with Samsung phones and tablets. If you would like to provide additional feedback with us regarding your experience or if you would like any further assistance, please do not hesitate to contact Samsung Support. We'd love to hear more from you! Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
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Facebook Messenger
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
This is phenomenal
on March 19, 2026
Posted by: NodSam
[This review was collected as part of a promotion.] Galaxy is always ahead just look at it and have your dream laptop realized right in front of your eyes with most perfect shape
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The monitor is amazing, bright, and lovely
on March 19, 2026
Posted by: Amazing1
[This review was collected as part of a promotion.] I love the Galaxy AI features on this laptop, they make it easy to find things on my computer as well as on the internet. The screen is amazing and I can watch full movies on it with out the picture juttering or any other issues. It starts up quickly and opening apps is quick and easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So glad I got this amazing laptop!
on May 4, 2026
Posted by: Soyteo
[This review was collected as part of a promotion.] The Samsung Galaxy Book6 Ultra is a powerhouse engineered for those who demand uncompromising performance in a strikingly thin profile. Now featuring the Intel Core Ultra Series 3 (Panther Lake) processor and NVIDIA RTX 50-series graphics, it tackles heavy creative workloads—like 4K video rendering and 3D modeling—with a level of fluidity that was once reserved for bulky workstations. The upgraded Dynamic AMOLED 2X touch display is now twice as bright at 1,000 nits, making it a dream for outdoor productivity, while the staggering 30-hour battery life ensures you’re never tethered to an outlet.
The real game-changer is the deeply integrated Galaxy AI, which turns the laptop into an intuitive command center. With a dedicated 50 TOPS NPU, you can now:
Use Natural Language Control: Simply tell your laptop to "make the fans quieter" or "find my largest video files," and it handles the system settings or file management for you.
Harness AI Select: Instantly pull text or images from your Galaxy phone onto your laptop screen with contextual awareness, making cross-device multitasking feel like second nature.
Elevate Creativity: Use AI Cut Out and Note Assist to summarize meetings and polish visual content in seconds, allowing you to focus on the big picture while the AI handles the tedious details.
The real game-changer is the deeply integrated Galaxy AI, which turns the laptop into an intuitive command center. With a dedicated 50 TOPS NPU, you can now:
Use Natural Language Control: Simply tell your laptop to "make the fans quieter" or "find my largest video files," and it handles the system settings or file management for you.
Harness AI Select: Instantly pull text or images from your Galaxy phone onto your laptop screen with contextual awareness, making cross-device multitasking feel like second nature.
Elevate Creativity: Use AI Cut Out and Note Assist to summarize meetings and polish visual content in seconds, allowing you to focus on the big picture while the AI handles the tedious details.
Value
5
Response from Samsung USBy R&R Team, May 6, 2026
Howdy Soyteo,
Thanks for sharing your complementary feedback with us regarding your experience using the Samsung Galaxy Book6 Ultra. Your feedback allows us to improve our product line to better suit the needs of our customers. It's great to hear that we have gone above and beyond your expectations when it comes to your personal computer. We understand that you have many choices when it comes to your devices. If you would like to share any other feedback with us or if you would like further assistance, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
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Facebook Messenger
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Samsung Community
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thanks for sharing your complementary feedback with us regarding your experience using the Samsung Galaxy Book6 Ultra. Your feedback allows us to improve our product line to better suit the needs of our customers. It's great to hear that we have gone above and beyond your expectations when it comes to your personal computer. We understand that you have many choices when it comes to your devices. If you would like to share any other feedback with us or if you would like further assistance, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
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Samsung Community
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Music production
on March 13, 2026
Posted by: Gboycol
[This review was collected as part of a promotion.] I'm going to us this for my music career and school to become a chef
Value
5
Written by a customer while visiting Samsung US