Customer reviews from Samsung US
Samsung - Galaxy Book6 Ultra NP964UJH-XG1US 16" Touchscreen Copilot+ PC Notebook - WQXGA+ - 120 Hz - Intel Core Ultra 7 - Gray
Average customer rating
5
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
39
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Samsung - Galaxy Book6 Ultra NP964UJH-XG1US 16" Touchscreen Copilot+ PC Notebook - WQXGA+ - 120 Hz - Intel Core Ultra 7 - Gray
Customer Rating
4
Good quality
on March 28, 2026
Posted by: Lovestop99
[This review was collected as part of a promotion.] Galaxy AI is the best this is the best computer I've ever had
Value
4
Response from Samsung USBy R&R Team, April 30, 2026
Hello Lovestop99,
Thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Book6 Ultra. We appreciate your candor as we continue to improve the functionality and performance of our product line. It's so great to hear how much you've been enjoying the features offered to you with the addition of your Galaxy Book6 Ultra. We'd love to hear more about your experience! Feel free to contact Samsung Support if you would like to share any other feedback with us or if you would like further assistance. We're always happy to listen and work toward a better experience for our customers. Thank you for being a staunch Samsung customer.
- Debra
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Book6 Ultra. We appreciate your candor as we continue to improve the functionality and performance of our product line. It's so great to hear how much you've been enjoying the features offered to you with the addition of your Galaxy Book6 Ultra. We'd love to hear more about your experience! Feel free to contact Samsung Support if you would like to share any other feedback with us or if you would like further assistance. We're always happy to listen and work toward a better experience for our customers. Thank you for being a staunch Samsung customer.
- Debra
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
I features powerful hardware options, including S
on March 30, 2026
Posted by: StarGazer77
[This review was collected as part of a promotion.] Whether I’m streaming content or taking photos, my experience is seamless. I love using Galaxy AI for photo editing—the Generative Edit tool lets me remove distractions from the background of my travel shots effortlessly. It makes every photo look professional.
Value
5
Response from Samsung USBy R&R Team, April 29, 2026
Hey there StarGazer77,
Thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Book6 Ultra. The Samsung Galaxy Book6 Ultra is phenomenal for photo editing. It features a vibrant, color-accurate Dynamic AMOLED 2X display and powerful NVIDIA RTX 50-series graphics for handling high-resolution files in apps like Lightroom and Photoshop. This top-tier premium Windows laptop is awesome for creators and professionals. If you would like to share any other feedback with us regarding your experience using your Galaxy Book6 Ultra or if you would like further assistance, please feel free to contact Samsung Support. We enjoy hearing your feedback! Thank you for being a loyal Samsung customer.
- Debra
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Book6 Ultra. The Samsung Galaxy Book6 Ultra is phenomenal for photo editing. It features a vibrant, color-accurate Dynamic AMOLED 2X display and powerful NVIDIA RTX 50-series graphics for handling high-resolution files in apps like Lightroom and Photoshop. This top-tier premium Windows laptop is awesome for creators and professionals. If you would like to share any other feedback with us regarding your experience using your Galaxy Book6 Ultra or if you would like further assistance, please feel free to contact Samsung Support. We enjoy hearing your feedback! Thank you for being a loyal Samsung customer.
- Debra
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful and perfect for daily productivity
on April 3, 2026
Posted by: TechStudent24
[This review was collected as part of a promotion.] The Galaxy Book6 Ultra has been a great device for my daily routine, especially for school, streaming, and productivity. The performance is very fast, allowing me to run multiple apps, browse the web, and work on assignments without any lag. The display is sharp and clear, which makes watching movies, videos, and online classes much more enjoyable. The lightweight design also makes it easy to carry and use throughout the day.
One of the most useful features is Galaxy AI, which helps improve productivity and organization. It makes writing, searching, and managing tasks easier and faster, which is very helpful for schoolwork and daily projects. The battery life is reliable and lasts long enough for a full day of work, streaming, and studying without constantly needing to recharge.
Overall, the Galaxy Book6 Ultra is a powerful and reliable laptop that combines strong performance, smart features, and a great display. It fits well into daily life and works well for both productivity and entertainment.
One of the most useful features is Galaxy AI, which helps improve productivity and organization. It makes writing, searching, and managing tasks easier and faster, which is very helpful for schoolwork and daily projects. The battery life is reliable and lasts long enough for a full day of work, streaming, and studying without constantly needing to recharge.
Overall, the Galaxy Book6 Ultra is a powerful and reliable laptop that combines strong performance, smart features, and a great display. It fits well into daily life and works well for both productivity and entertainment.
Value
5
Response from Samsung USBy R&R Team, April 8, 2026
Greetings TechStudent24,
Thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Book6 Ultra. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers We are ecstatic to hear that you have been enjoying the full functionality and awesome features of your Galaxy Book6 Ultra so far. Please do not hesitate to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Book6 Ultra. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers We are ecstatic to hear that you have been enjoying the full functionality and awesome features of your Galaxy Book6 Ultra so far. Please do not hesitate to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Laptop
on April 9, 2026
Posted by: Tank62
[This review was collected as part of a promotion.] This laptop is pretty much the Ultimate computer, slim, battery life is decent.
Can open with 1 hand only, display is great, I dont like the touch screen but love the antireflective screen.
Gaming was great no lag, good for rendering short videos, great for work
Can open with 1 hand only, display is great, I dont like the touch screen but love the antireflective screen.
Gaming was great no lag, good for rendering short videos, great for work
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Hey there Tank62,
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Book6 Ultra. Your valuable input is appreciated. It's great to hear that you've been enjoying the functionality and features of your new Galaxy Book6 Ultra. Please feel free to contact Samsung Support if you would like to share additional feedback with us regarding your purchase or if you would like further assistance. Thanks for choosing Samsung!
- Debra
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Book6 Ultra. Your valuable input is appreciated. It's great to hear that you've been enjoying the functionality and features of your new Galaxy Book6 Ultra. Please feel free to contact Samsung Support if you would like to share additional feedback with us regarding your purchase or if you would like further assistance. Thanks for choosing Samsung!
- Debra
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome laptop
on March 19, 2026
Posted by: GBSamsung
[This review was collected as part of a promotion.] If you had told me a laptop this sleek could handle heavy-duty video production without breaking a sweat, I wouldn't have believed you. But after getting my hands on the Samsung Galaxy Book 6 Ultra, it has completely transformed my workflow. Moving from basic social media clips to professional-quality video editing requires serious horsepower, and this machine delivers on every single front. I am absolutely in love with it.
In practice, the performance is incredible. Scrubbing through 4K footage is buttery smooth—no dropped frames, no annoying lag, and no waiting around for proxies to render. The upgraded cooling system keeps the chassis from getting uncomfortably hot, and it stays surprisingly quiet even under a heavy load. It gives me the desktop-level performance I need to master professional editing software, all wrapped in a premium, ultra-portable aluminum frame that weighs under four pounds.
Beyond the raw specs, the onboard Galaxy AI features are what really speed up my workflow. Because the processor features a dedicated neural processing unit (NPU), these tools run locally and incredibly fast. Tools like Audio Razer have been a lifesaver for stripping out unwanted background noise from my tracks, and AutoTrim is fantastic for quickly pulling highlight reels from a massive folder of raw b-roll. There's also AI Select, which makes grabbing assets and cutting out image backgrounds for thumbnails almost instantaneous.
In practice, the performance is incredible. Scrubbing through 4K footage is buttery smooth—no dropped frames, no annoying lag, and no waiting around for proxies to render. The upgraded cooling system keeps the chassis from getting uncomfortably hot, and it stays surprisingly quiet even under a heavy load. It gives me the desktop-level performance I need to master professional editing software, all wrapped in a premium, ultra-portable aluminum frame that weighs under four pounds.
Beyond the raw specs, the onboard Galaxy AI features are what really speed up my workflow. Because the processor features a dedicated neural processing unit (NPU), these tools run locally and incredibly fast. Tools like Audio Razer have been a lifesaver for stripping out unwanted background noise from my tracks, and AutoTrim is fantastic for quickly pulling highlight reels from a massive folder of raw b-roll. There's also AI Select, which makes grabbing assets and cutting out image backgrounds for thumbnails almost instantaneous.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
powerful, premium and discrete laptop
on April 27, 2026
Posted by: gagecastillo
from Honolulu, Hawaii
Expertise:Expert
I purchased the RTX 5070 version. This laptop chews through pretty much anything I throw at it. I love the fact that it doesn't look like a Gaming laptop but has more than enough horsepower to run anything while being thin, light and portable. I can throw this in my backpack and have enough juice to last me through the day. Surprisingly the fans run silent and keep up with AAA Games and compute heavy tasks. Display is by far the highest quality display I have seen on a laptop it has a high resolution 3k screen, it does look different due to the rounded corners, but it adds to the premium aesthetic. Highly recommend the Galaxy book 6 ultra if you need a premium low key powerful device that will turn the heads of anyone who sees you with it. Some games I've tested are Crimson Desert and Final Fantasy XIV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, April 28, 2026
Aloha Gagecastillo,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Book6 Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. It's wonderful to hear how much you've been enjoying your new Galaxy Book6 Ultra's performance so far! If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Book6 Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. It's wonderful to hear how much you've been enjoying your new Galaxy Book6 Ultra's performance so far! If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
This computer is insanely good and fast
on March 23, 2026
Posted by: Effaya770
[This review was collected as part of a promotion.] It's very handy and great and I love it and I'm very happy with it
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hey there Effaya770,
Thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Book6 Ultra. We're delighted to hear how much your Galaxy Book6 Ultra has improved your daily life. It's awesome staying connected to those who matter most! Please let us know if you would like to share additional feedback with us or if you would like any further assistance. Thanks for being a valued Samsung customer.
- Debra
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Book6 Ultra. We're delighted to hear how much your Galaxy Book6 Ultra has improved your daily life. It's awesome staying connected to those who matter most! Please let us know if you would like to share additional feedback with us or if you would like any further assistance. Thanks for being a valued Samsung customer.
- Debra
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Galaxy Book6 Ultra
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great
on April 22, 2026
Posted by: Hiiiiiiii
[This review was collected as part of a promotion.] Hiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiuuuuuuuuuuuu
Value
5
Response from Samsung USBy R&R Team, April 23, 2026
Aloha Hiiiiiiii,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Book6 Ultra. We appreciate your feedback! We're thrilled to hear that you're purchase has been pleasurable so far! The Galaxy Book6 Ultra is phenomenal for creative professionals and power users with its high-end performance via Intel Core Ultra Series 3 processors and Nvidia graphics in a, lightweight, and premium, 16-inch chassis. It boasts a brilliant, anti-reflective 120Hz Dynamic AMOLED 2X touchscreen, strong AI integration as a Copilot+ PC, and exceptional, all-day battery life. If you would like to share additional feedback with us or if you would like further assistance, please let us know by reaching out to Samsung Support. Thanks for being an integral part of the Samsung community.
- Debra
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Book6 Ultra. We appreciate your feedback! We're thrilled to hear that you're purchase has been pleasurable so far! The Galaxy Book6 Ultra is phenomenal for creative professionals and power users with its high-end performance via Intel Core Ultra Series 3 processors and Nvidia graphics in a, lightweight, and premium, 16-inch chassis. It boasts a brilliant, anti-reflective 120Hz Dynamic AMOLED 2X touchscreen, strong AI integration as a Copilot+ PC, and exceptional, all-day battery life. If you would like to share additional feedback with us or if you would like further assistance, please let us know by reaching out to Samsung Support. Thanks for being an integral part of the Samsung community.
- Debra
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US