Customer reviews from Samsung US
Samsung - Galaxy Book6 Ultra NP964UJH-XG1US 16" Touchscreen Copilot+ PC Notebook - WQXGA+ - 120 Hz - Intel Core Ultra 7 - Gray
Average customer rating
5
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
39
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Samsung - Galaxy Book6 Ultra NP964UJH-XG1US 16" Touchscreen Copilot+ PC Notebook - WQXGA+ - 120 Hz - Intel Core Ultra 7 - Gray
Customer Rating
5
Fast and great
on April 13, 2026
Posted by: Rosey69
[This review was collected as part of a promotion.] Love that it connects to all my samsung devices and everything about it is really good
Value
5
Response from Samsung USBy R&R Team, April 23, 2026
Good day Rosey69,
Thanks for taking the opportunity to reach out and share your feedback with us about your experience using the Samsung Galaxy Book6 Ultra. We appreciate you taking the time to share your thoughts. The Galaxy Book6 Ultra has been designed to connect seamlessly with the Samsung Galaxy ecosystem, allowing for easy, cross-device functionality. It enables features like Multi Control (use mouse/keyboard across phone/tablet), Second Screen (use Tab as monitor), Quick Share (instant file sharing), and Storage Share (access phone files). Awesome, right? Please feel free to contact Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. We'd love to hear more about your experience using the Galaxy Book6 Ultra. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thanks for taking the opportunity to reach out and share your feedback with us about your experience using the Samsung Galaxy Book6 Ultra. We appreciate you taking the time to share your thoughts. The Galaxy Book6 Ultra has been designed to connect seamlessly with the Samsung Galaxy ecosystem, allowing for easy, cross-device functionality. It enables features like Multi Control (use mouse/keyboard across phone/tablet), Second Screen (use Tab as monitor), Quick Share (instant file sharing), and Storage Share (access phone files). Awesome, right? Please feel free to contact Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. We'd love to hear more about your experience using the Galaxy Book6 Ultra. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is great.
on April 30, 2026
Posted by: Jomcom
[This review was collected as part of a promotion.] Galaxy AI is new for me and I do not how to use it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bestsamsung
on March 15, 2026
Posted by: Ballersonly1108
[This review was collected as part of a promotion.] Samsung is the best option better technology better gadgets , better phones , better earbuds , better everything I prefer samsung over everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a very good a fast pc for gaming
on March 23, 2026
Posted by: Saint1041
[This review was collected as part of a promotion.] Insane Battery Life: Samsung claims up to 30 hours of video playback. In real-world testing, it easily clears a full 16-hour workday, meaning you can finally leave the charger at home. The "Panther Lake" Leap: Powered by Intel’s new Core Ultra Series 3, the processing is roughly 60% faster than last year. It handles 4K video editing and heavy multitasking without the fans kicking in loudly. Next-Gen Graphics: The Ultra model features the Nvidia RTX 5070, making it a legitimate powerhouse for gaming and 3D rendering in a chassis that is only 15.4mm thick.
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Salutations Saint1041,
Thanks for taking the opportunity to review your experience using the Samsung Galaxy Book6 Ultra. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Were ecstatic to hear how impressed you've been since adding your Galaxy Book6 Ultra into your daily life. In fact, we'd love to hear more about your addition. If you would like to share additional feedback with us or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thanks for taking the opportunity to review your experience using the Samsung Galaxy Book6 Ultra. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Were ecstatic to hear how impressed you've been since adding your Galaxy Book6 Ultra into your daily life. In fact, we'd love to hear more about your addition. If you would like to share additional feedback with us or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Best gaming laptop
on April 22, 2026
Posted by: Gaming4life
[This review was collected as part of a promotion.] All round gaming latop and everyday laptop.
Better cooling system
Better cooling system
Value
5
Response from Samsung USBy R&R Team, April 23, 2026
Good day Gaming4life,
Thank you for taking the time to share your experience with using the Samsung Galaxy Book6 Ultra. Your insights provide valuable critiques that will assist us with improving our product line. We're ecstatic to hear that you've been enjoying your new Galaxy Book6 Ultra so far! Being a premium, high-performance notebook, this PC is more than capable of handling gaming very well. It features a dedicated NVIDIA GPU, allowing it to run modern AAA titles smoothly at high resolutions. If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support. We're here to help you in every way that we can! Thanks for being an integral part of the Samsung community.
- Debra
Samsung Support
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Warranty Information
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Facebook Messenger
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Samsung Community
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thank you for taking the time to share your experience with using the Samsung Galaxy Book6 Ultra. Your insights provide valuable critiques that will assist us with improving our product line. We're ecstatic to hear that you've been enjoying your new Galaxy Book6 Ultra so far! Being a premium, high-performance notebook, this PC is more than capable of handling gaming very well. It features a dedicated NVIDIA GPU, allowing it to run modern AAA titles smoothly at high resolutions. If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support. We're here to help you in every way that we can! Thanks for being an integral part of the Samsung community.
- Debra
Samsung Support
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Great laptop
on April 27, 2026
Posted by: Tala99
[This review was collected as part of a promotion.] I have been gaming on this laptop by myself and online and haven't had any problems, great for movies and shows also!!!
Value
5
Response from Samsung USBy R&R Team, April 28, 2026
Hi there Tala99,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Book6 Ultra. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. We're thrilled to hear how much you've been enjoying your new Galaxy Book6 Ultra so far! If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Book6 Ultra. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. We're thrilled to hear how much you've been enjoying your new Galaxy Book6 Ultra so far! If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
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Facebook Messenger
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Very premium laptop!
on April 13, 2026
Posted by: Carlitoz92
[This review was collected as part of a promotion.] Just got my new laptop delivered today.
Very impressed with the quality of the book 6 Ultra! Super premium, I'm overall impressed and excited to use my new laptop and it's new Galaxy AI!
Very impressed with the quality of the book 6 Ultra! Super premium, I'm overall impressed and excited to use my new laptop and it's new Galaxy AI!
Value
5
Response from Samsung USBy R&R Team, April 29, 2026
Hey Carlitoz92,
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Book6 Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. We're jumping over the moon to hear how impressed you've been so far with your Galaxy Book6 Ultra. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Book6 Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. We're jumping over the moon to hear how impressed you've been so far with your Galaxy Book6 Ultra. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
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Facebook Messenger
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X Messages
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Samsung Community
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 27, 2026
Posted by: Sahildeep
[This review was collected as part of a promotion.] Nice feature
Nice battery
Overall Nice device to use long term
Nice battery
Overall Nice device to use long term
Value
5
Response from Samsung USBy R&R Team, April 28, 2026
Hello there Sahildeep,
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Book6 Ultra. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. We're ecstatic that we've surpassed your expectations when it comes to your Galaxy Book6 Ultra performance. Please feel free to contact Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being an integral part of the Samsung community.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Book6 Ultra. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. We're ecstatic that we've surpassed your expectations when it comes to your Galaxy Book6 Ultra performance. Please feel free to contact Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being an integral part of the Samsung community.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
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Samsung Community
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Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US